Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Apr. 12, 2026
ERP

Custom manufacturing ERP: Tailoring ERP for unique business needs

Summarize with AI:

Unlike industries like retail or hospitality, manufacturing businesses vary so significantly that an 'off-the-shelf' one-size-fits-all ERP solution rarely meets the diverse and complex requirements unique to each manufacturing organization.

Considering the varied needs across different types of manufacturing organizations, from discrete manufacturers, producing items such as automotive parts or consumer electronics that require ERP systems that can handle complex bills of materials, to process manufacturing, where products are created in bulk, like chemicals or pharmaceuticals, that require ERP systems that can manage batch processing, quality control, and support regulatory compliance, more often than not, the customizability of an ERP system will determine the success of its implementation within the company.

From repetitive production to custom, engineer-to-order projects, different types of manufacturing organizations need different ERP functions that can adhere to their specific demands. Whether that's handling complex processes or meeting strict regulations, a manufacturing ERP is only as good as the effort a company puts into making it work for its unique needs.

In other words, what makes a Manufacturing ERP system great is not just its built-in modules but also how well it can be tailored to fit the unique needs of each business. A flexible, custom ERP system supports manufacturers in future-proofing their operations, giving them the tools to rapidly adopt new technologies and quickly adapt to market or regulatory shifts – creating a strong foundation for growth.

What is custom manufacturing ERP?

Custom manufacturing ERP is software designed to manage made-to-order production. It supports unique specs, variable workflows, and one-off jobs by enabling flexible BOMs, dynamic scheduling, and real-time cost tracking. This ERP helps manufacturers handle non-repetitive processes, ensuring accuracy, speed, and customer-specific delivery.

Unlike standard, traditional ERP systems that offer generalized features and built-in modules, a customized manufacturing ERP is designed and configured to align with specific production workflows, industry regulations, and complex operational needs.

Customizable, low-code ERP platforms are gaining popularity as they allow businesses to rapidly build, automate, and shape ERP functions to ensure operational efficiency, break down data silos, streamline processes, and cut costs – all without heavy reliance on specialized teams.

The importance of custom ERP in the manufacturing industry

Custom ERP is important in manufacturing because it adapts to specific workflows, product types, and industry needs. It streamlines operations, improves data visibility, and supports made-to-order processes. Unlike generic systems, custom ERP aligns with unique production requirements, enhancing flexibility, efficiency, and competitive advantage.

In manufacturing, generic solutions often fall short and require constant workarounds to cater to the unique demands of each manufacturing business, like managing intricate multi-tiered supply chains, coordinating batch production schedules, or sticking to precise safety standards.

Custom ERP solutions help manufacturers maintain lean production practices, ensure high quality for regulated products, and comply with regulations.

Understanding the need for custom ERP in manufacturing

Standard ERP systems are built to offer basic, generalized features across many industries, and while they cover the essentials, they often need a lot of tweaking and extensive reconfiguration to fit the complexities of unique manufacturing workflows.

For handling custom orders, managing fluctuating inventory, or working within specialized supply chains- these generic systems can feel limiting. A custom ERP, however, lets manufacturing companies add the features that actually make a difference, streamline their production, and stay flexible.

Key differences between custom and standard ERP solutions

The main difference between custom and standard ERP solutions is flexibility. Custom ERP adapts to unique business processes and industry needs, while standard ERP follows fixed workflows. Custom solutions offer tailored features, better integration, and scalability, whereas standard ERPs are quicker to deploy but less adaptable.

 

Custom Manufacturing ERP

Standard ERP

Flexibility

Full alignment with unique workflows

Limited, generic features often requiring workarounds

Implementation

Built specifically for your setup, longer but focused onboarding

Quick install, but less specific to unique needs

Integration

Seamless integration with machinery, custom software, and IoT devices

May require complex adjustments and third-party integrations

Cost

Higher initial investment, significant ROI through tailored efficiency

Lower initial cost, but potentially high reconfiguration and customization expenses

UX

Optimized for manufacturing workflows, intuitive for operators and managers alike

Broad, generic interface that may feel clunky 

Scalability

Scales effortlessly with business growth, 

Limited adaptability

Customization 

Highly customizable to incorporate specific, unique needs

Limited customization options, may not fully meet specialized requirements

Data and reporting

Provides in-depth, manufacturing-specific insights, customizable dashboards and KPIs

Generalized reports and KPIs, often less actionable for specific manufacturing metrics

Regulatory compliance

Easily configurable to meet industry-specific compliance and audit requirements

May need add-ons or custom features to meet specific regulatory standards

Workflow automation

Tailored automation for repetitive tasks in manufacturing, enhancing productivity

Limited automation for manufacturing-specific processes, may require manual intervention

Long-term adaptability

Built to evolve with new technologies, industry standards, and manufacturing practices

Extensive upgrades or replacements may be needed to stay current

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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5 benefits of a custom manufacturing ERP

The five main benefits of a custom manufacturing ERP include improved efficiency, cost savings, industry-specific flexibility, system integration, and customer satisfaction. It adapts to unique workflows, reduces downtime, connects with machinery and software, supports compliance, and enables faster delivery with precise order tracking and quality control.

Let's take a closer look at each benefit of a custom manufacturing ERP. 

1. Improved process efficiency and workflow customization

Instead of constantly making manual adjustments that require professional expertise and often lead to lengthy downtimes, manufacturing businesses can easily fine-tune the custom ERP system to fit right into their unique workflows, like tracking and adjusting for variable lead times in supply chains, managing batch production with strict quality control checkpoints, handling just-in-time inventory for high turnover parts, or synchronizing maintenance to minimize interruptions.

2. Cost savings and ROI

By easily adapting to changes in agendas, scope, or processes, customizable ERP systems help companies avoid the extra costs of forcing a generic system to work in ways it wasn't designed for.

3. Enhanced flexibility to meet industry-specific requirements

Manufacturers deal with unique challenges all the time, from strict regulations and complex product designs, to specific standards across manufacturing sectors. A custom ERP adapts to these needs, helping them stay compliant, cut down on errors, and keep operations flexible.

4. Better integration with existing systems and machinery

Customizable ERP solutions make it easy to create comprehensive, smart production environments by connecting with other systems and equipment through built-in in APIs, data connectors, middleware, and IoT integrations, that allow the ERP to “talk” with IoT-enabled devices and 3rd party software and tools.

5. Enhanced customer satisfaction

Customized ERP gives manufacturers the flexibility to efficiently respond to customer demands by giving them the tools to adjust production schedules, cut lead times, and uphold quality, even when standards change. They can speed up deliveries, adapt production to meet specific conditions, and provide precise order tracking, which builds enduring loyalty and improves customer relationships.

7 Key features of a custom manufacturing ERP system

Seven key features of a custom manufacturing ERP system are flexibility, open architecture, low-code customization, modular design, scalability, real-time data access, and mobile connectivity. These features allow manufacturers to tailor workflows, integrate tools, adapt quickly, access live data, and manage operations remotely.

1. Flexibility

Custom ERP systems are characterized by the ability to be set up according to their users' unique way of working, rather than forcing them into a fixed operational configuration.
A truly flexible system allows changes to the system without major overhauls and updates or heavy technical interference.

2. Open architecture

An open ERP system architecture makes it easy to integrate the modules with new technology and tools, allowing for add-ons, extensions, and third-party applications to be incorporated smoothly and complex workarounds, to create a cohesive, connected environment where information flows freely and stays readily accessible across the organization.

3. Low-Code/No-Code customization

Low-code or no-code “self-service ” customization features, often accompanied by a user-friendly system design, make it easy for non-technical users to make adjustment and create and update forms, dashboards, and automated processes without needing help from IT.

4. Modular design

An ERP system built from separate, interchangeable modules- each focusing on a specific part of the business -delivers manufacturers with a customized setup by allowing then to add or remove system components (modules) as needed. This means they can adapt to changes in their business without having to completely overhaul the entire system.

5. Scalability

Scalability features in ERP ensure that the ERP system can grow and evolve (or be downsized) as the business changes.
A scalable ERP doesn't get overwhelmed by more data or extra users – instead, it easily adjusts to changes in demand and scope of work.

6. Real-time data access

Customizable ERP lets manufacturers configure the system to pull data from specific parts of production.

This means that instead of filtering through irrelevant data or waiting for updates – any issue on the production line, a dip in inventory, or a delay in the supply chain, will be immediately shown. This facilitates faster, more informed decisions and ensures everyone is aligned on the latest information.

7. Mobile access and remote connectivity

Customizable ERP systems allow businesses to easily create their own mobile ERP apps based on the main ERP workflows, all accessible on the go.

Future-proofing manufacturing with custom ERP

In an industry where agility and adaptability are essential, a custom ERP system offers manufacturers the resilience needed to stay competitive and future-ready.

Custom ERP solutions are designed with flexibility in mind, allowing businesses to scale and pivot as market demands, technologies, and industry standards evolve.

Unlike traditional ERP systems that may struggle to accommodate change, custom ERP's modular architecture makes it easy to add, remove, or modify functionalities based on shifting requirements—whether that's responding to new regulatory standards, embracing emerging technologies like IoT and AI, or optimizing existing processes.

Conclusion

In conclusion, to truly succeed in today's manufacturing landscape, companies need more than a one-size-fits-all ERP solution. A customized ERP for manufacturing offers a solution that's as adaptable and unique as the businesses it serves. By embracing a custom ERP, manufacturers can optimize workflows, integrate seamlessly with evolving technologies, and create the flexibility needed to scale up or down as industry demands change.

Custom ERP provides the adaptability manufacturers need to manage their unique workflows, complex compliance requirements, and evolving market demands.

Unlike generic ERP systems, a tailored solution aligns seamlessly with each business's operational structure, enhancing efficiency, reducing costs, and enabling quick responses to new technologies and industry changes.

How Priority Software can help

Explore the most advanced customizable manufacturing ERP solution to discover how your manufacturing business can work smarter and stay competitive.

With Priority Software's custom manufacturing ERP solutions, you can tailor every aspect of your ERP to fit the unique demands of your business—whether it's managing complex production workflows, maintaining regulatory compliance, or integrating seamlessly with your existing systems and machinery. Equip your business with a flexible, scalable ERP that adapts as you grow and helps you stay competitive in a rapidly changing market.

See how Priority works for you