Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Apr. 18, 2023
ERP

Priority Cloud ERP helps Smart Energy cut costs by 20%, eliminate downtime & remove hardware overhead

Industry:

Manufacturing

Country:

United States

20%

operating cost reduction

100%

system uptime

0

on-premise hardware or server investments

About Smart Energy

Smart Energy is a Florida-based provider of solar panels and renewable-energy products and services. The company delivers end-to-end energy-remodeling solutions-free site surveys, engineering, financing, permitting, installation, and monitoring-working with leading solar partners to create energy-efficient homes and businesses.

The Challenge

The challenge

As one of Florida's fastest-growing solar-energy providers, Smart Energy relied on a patchwork of on-premise and cloud tools, including a CRM that buckled under rising call volumes and complex project data. Founder & CEO Noam Yahav explains: “We ran outdated standalone systems that could no longer keep up with growth, especially when handling customer, subcontractor, and partner communications, the real 'heart' of our business.” Large ERP vendors offered powerful but painfully complex solutions, requiring months of implementation and extensive training-time and cost Smart Energy could not afford.

The Solution

The solution

Smart Energy partnered with Priority and its local project team to deploy Priority Cloud ERP. The cloud-native platform now manages every operational process in one place-finance, logistics, sales, project management, and a built-in CRM for customer service and technical support. Onboarding was fast and on budget, with employees trained thoroughly so they could manage daily tasks independently. “With Priority, we proved that implementing an ERP doesn't have to be long and tedious,” says Yahav. “We don't work harder; we work smarter.”

The Results

The results

Since go-live on Priority Cloud ERP, Smart Energy has eliminated on-premises servers and IT overhead, achieved uninterrupted system availability, and reduced operating costs by 20%. Sales reps generate quotes and invoices on the fly; project teams access real-time data on tablets in the field; and finance closes books more quickly. Manual workarounds and downtime are a thing of the past.

Metric
Before Priority
After Priority

Operating costs (IT, licensing, maintenance)

Before Priority
After Priority

Baseline

20% lower

System uptime

Before Priority
After Priority

Occasional server outages

100% cloud availability

On-premises hardware & servers

Before Priority
After Priority

Required

None

Quote & invoice turnaround time

Before Priority
After Priority

Manual, multi-system process

Instant within ERP

User dependence on IT support

Before Priority
After Priority

High

Self-service configuration

By moving to Priority Cloud ERP, Smart Energy has built a resilient, scalable platform, freeing resources from server maintenance and manual processes, empowering teams with real-time insights, and positioning the business for continued growth in the competitive renewable-energy market.

“Priority changed the way we do business, across the board. We learned that it's all about the data.”

Noam Yahav, Smart Energy Founder & CEO, Smart Energy

See how Priority works for you