Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Blog Priority Software 2024 Year in Review: A year of growth, recognition, and innovation
Mar. 18, 2025
Blog
ERP

Priority Software 2024 Year in Review: A year of growth, recognition, and innovation

Barry Spielman

Director of Product Marketing

Summarize with AI:

Looking back on 2024: A year of achievements

As we reflect on 2024, it's clear that this year has been a defining chapter for Priority Software. From industry accolades to continued innovation, global expansion, and a steadfast commitment to customer success, we've made remarkable strides in positioning Priority as a leader in the ERP landscape. With 2025 on the horizon, we remain dedicated to driving digital transformation for businesses worldwide.

Industry recognition & accolades

2024 was a milestone year for Priority Software, with multiple industry recognitions reinforcing our impact in the ERP market. Some of our most notable achievements include:

  • IDC MarketScape recognition – For the third consecutive year, we were named a Major Player in the IDC MarketScape 2024 Vendor Assessment for worldwide SaaS and cloud-enabled ERP applications, solidifying our place among the best ERP solutions available today.
  • TEC Certification and Top ERP recognition – Priority ERP v.24.1 received Technology Evaluation Center (TEC) certification, highlighting our industry-leading functionality and powerful capabilities in discrete and mixed-mode manufacturing. And in their 2025 Insight Report on ERP for SMBs, TEC positioned Priority as the top ERP vendor.
  • Panorama Consulting's Top ERP for Manufacturing – Priority Software was listed in Panorama Consulting's 2025 Top 10 Manufacturing ERP Systems Report, further showcasing our expertise in delivering tailored ERP solutions for manufacturers.
  • Eric Kimberling's Expert Endorsement – Renowned ERP expert Eric Kimberling, Founder and CEO of the influential Third Stage Consulting Group, recognized Priority Software as a standout ERP for its flexibility, scalability, and strong value proposition for businesses in manufacturing, distribution, and retail.

Leadership & vision

Our success in 2024 wouldn't be possible without our exceptional leadership team, who continuously push the boundaries of ERP innovation. Under the guidance of CEO Sagive Greenspan, along with our dedicated executives in product development, customer success, and business strategy, Priority Software continues to be a driving force in the ERP industry.

At Priority Software, we are driven by a vision to empower businesses with flexible and customizable business management solutions that streamline operations and drive efficiency. Our commitment to innovation ensures that businesses of all sizes can adapt, innovate, and thrive in an ever-changing market.

With a strong foundation in agile and user-friendly ERP platforms, Priority continues to disrupt the traditional ERP landscape by focusing on:

  • Innovation-first approach – Investing in AI-driven automation, real-time analytics, and cloud-native solutions.
  • Scalability & customization – Offering adaptable ERP solutions that grow with businesses.
  • Industry-specific expertise – Providing specialized solutions for manufacturing, retail, hospitality, and education.
  • Seamless user experience – Prioritizing intuitive interfaces and frictionless implementation for maximum efficiency.

Global recognition and Blackstone partnership

With Blackstone's continued investment and support, Priority Software has been able to accelerate our growth, expand into new markets, and invest in cutting-edge ERP capabilities. This partnership has further cemented Priority's position as a global ERP leader, ensuring our customers benefit from continuous improvements and long-term innovation.

Looking ahead to 2025: innovation & growth

As we step into 2025, we remain focused on accelerating growth, innovation, and customer-centric solutions. Our key priorities include:

Technology & product advancements

  • AI & automation – Expanding AI-powered ERP functionalities for smarter, data-driven decision-making.
  • Cloud expansion – Strengthening our cloud-first approach to ensure enhanced security, scalability, and accessibility.
  • Open integration & customization – Further enhancing API-driven solutions to enable seamless third-party integrations.
  • Products as platforms philosophy – At Priority, we believe in an ERP-as-a-platform approach, where businesses can seamlessly customize, scale, and integrate their ERP solutions with the ability to rapidly adapt to changing market dynamics and the business' growth. Our open architecture, API-driven development, and cloud-first strategy allow organizations to future-proof their operations while maintaining agility and innovation.

Industry focus & business solutions

Priority Software will continue to serve a diverse range of industries, providing tailored business management solutions such as:

  • Hospitality management – Industry-specific ERP tools for hotels, restaurants, and service-based businesses.
  • School management – ERP solutions designed for educational institutions, improving operational efficiency and student management.

Commitment to customer success

At Priority, our customers are our priority. We will continue to:

  • Enhance usability and customer experience with an intuitive interface and seamless workflows.
  • Expand training and support services to ensure smooth ERP adoption.
  • Develop industry-specific solutions tailored to the needs of SMBs and enterprises alike.

Gratitude & Outlook for 2025

As we move forward, we want to extend our deepest gratitude to our customers, partners, and employees. Your trust and collaboration have fueled our innovation, growth, and success. Building on our momentum, 2025 promises to be a year of even greater expansion and transformation. With our continued investment in cloud technologies, AI-driven automation, and a user-centric approach, we are poised for:

  • Expanded global reach with a growing presence in North America, Europe, and emerging markets.
  • Product advancements that enhance usability, integration capabilities, and industry-specific functionalities.
  • Stronger partnerships that will further strengthen our ecosystem of resellers, integrators, and technology collaborators.

We're excited for what's ahead in 2025—more innovation, more industry-specific solutions, and more ways to help businesses succeed.

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The Author

Barry Spielman

Director of Product Marketing

Barry Spielman is a seasoned B2B marketing professional. A skilled public speaker and organizer, Barry has managed large teams and executed complex initiatives across PR, analyst relations, events, SEO, and advertising. With a track record of publishing content and achieving industry recognition, he is known for his excellent interpersonal skills and collaborative approach to achieving results.

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