Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

Pricing plans that suit your business

Not the other way around

Commercial

Core business functionalities including financials, CRM, sales, purchasing, inventory control, HR, analytics, and built-in AI

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  • GL and Financials 
  • CRM
  • Sales
  • Purchasing and procurement planning 
  • Inventory Control 
  • Human Resources 
  • Analytics and management reports 
  • Built-in AI and MFA
  •  

Manufacturing

Everything in the Commercial plan plus manufacturing, MRP, production control, engineering, and fixed assets management

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Everything in the Commercial plan plus:

  • Manufacturing
  • Production planning
  • Engineering – ECO/Revision control
  • Fixed assets
  • Purchase planning
GL and Financials Checkmark Checkmark
CRM Checkmark Checkmark
Sales Checkmark Checkmark
Purchasing Checkmark Checkmark
Inventory Control Checkmark Checkmark
Office Management Checkmark Checkmark
Executive Reports & Analytics Checkmark Checkmark
BPM Checkmark Checkmark
Priority Mobile Checkmark Checkmark
System Administration Checkmark Checkmark
Manufacturing   Checkmark
Production Planning   Checkmark
Engineering – ECO/Revision Control Add-On Checkmark
Fixed Assets Add-On Checkmark
Purchase Planning Checkmark Checkmark
Human Resources Management Checkmark Checkmark
Certified documents Checkmark Checkmark
Built-in AI Checkmark Checkmark
MFA Checkmark Checkmark
Personalization and automation Checkmark Checkmark
Bilingual UI Checkmark Checkmark
Mobile Application Generator – Basic Checkmark Checkmark

 

  • Warehouse Management System
  • Project Management
  • Customer Service
  • Preventative Maintenance
  • Rental
  • Delivery Scheduling
  • Quality Assurance (MRB+COA)
  • Label Printing Connectors
  • Matrix Items and Assortments Module
  • Proof of Delivery (POD app)
  • Revenue Recognition
  • Billing
  • Payments
  • Outgoing Shipping Vouchers Connector
  • Loan Management
  • Leasing
  • Portal Generator
  • Mobile Application Generator – Premium
  • External Identity Management
  • Master Data Management
  • Additional Localizations
  • Additional Languages
  • API
  • ODBC Driver
  • Time and Attendance

* Non-exhaustive list

POS Software

POS & Unified commerce retail management solution for brick- and-mortar and omnichannel retailers

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All-in-one POS & ERP

End to end solution for POS, Unified commerce, supply chain management and business functionalities

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POS/Store management
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POS privilege & Audit
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Retail transaction management
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Promotions & optimization
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Customer Data Repository (CDP)
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Purchasing
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Employee management
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Attendance reporting
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Loyalty
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Gift cards
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Advanced loyalty Add-On
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Advanced Gift cards Add-On
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Omnichannel CRM Add-On
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Inventory management
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Item catalog
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Retail reports
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Shipping engine
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Order management

Add-On

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Advanced replenishment

 Add-On

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Vendor management

Add-On

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Order management

Add-On

  •  
Matrix item catalog (Fashion)

Add-On

Add-On

 

GL and Financials —
  •  
Purchasing —
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Office Management —
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Executive Reports & Analytics —
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Revenue Recognition —
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Sales (B2B) —
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Intelligent workflows (BPM) —
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Priority Mobile —
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System Administration —
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WMS —

Add-On

Billing —

Add-On

Payments —

Add-On

Fixed assets —

Add-On

Customer service (labs & support) —

Add-On

Rental —

Add-On

 

  • Priority POS
  • Tablet POS
  • Mobile POS
  • Self service kiosk
  • Unassisted RFID POS
  • Headless commerce engine
  • e-commerce links (Shopify, Magento)
  • Workforce management mobile application
  • Mobile Back Office mobile application

Optima PMS

One stop shop hotel management solution for hotels and multi-location hotels

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Reservation management
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Front desk operations
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Housekeeping
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Reporting
  •  
Pricing module
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Finance (billing & invoicing)
  •  
Channel manager

Add-On

Revenue management integration

Add-On

Marketplace

Add-On

 

  • Loyalty
  • CRM
  • Service center
  • POS
  • Event management
  • Spa management
  • Hotel manager mobile application
  • Service center mobile application
  • Mobile reception

See Priority ERP in action!

Fill out the form below and we'll schedule a discussion about your business goals, evaluate what Priority can do to help your business thrive, and build a personalized demo with insight into how to get the most about Priority.

See Priority Retail in action!

Fill out the form below and we'll schedule a discussion about your business goals, evaluate what Priority can do to help your business thrive, and build a personalized demo with insight into how to get the most about Priority.

See Priority Hospitality in action!

Fill out the form below and we'll schedule a discussion about your business goals, evaluate what Priority can do to help your business thrive, and build a personalized demo with insight into how to get the most about Priority.