Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

Take a quick tour

Follow the Production demo process

Take a quick tour of our production process

Take a quick tour of our production process

Summarize with AI:

Smarter Production Management with Priority ERP

 

What is production management?

Production management is the process of planning, organizing, and controlling manufacturing activities to ensure products are produced efficiently, on time, and to the right quality standards. It connects planning, materials, labor, and machinery, turning raw inputs into finished goods while maintaining full visibility and control.

With Priority ERP, production management becomes a seamless part of your business operations, integrating every step, from product definition and scheduling to traceability and cost analysis, within a single platform.

Who is it for?

Priority Production is built for every role involved in planning, managing, and optimizing manufacturing processes.

Production managers and planners

Priority's Production module gives managers and planners full visibility and control over every stage of the manufacturing process.

They can define production parts and hierarchies, schedule work orders, monitor progress in real time, and quickly adjust plans when demand or capacity changes. Intelligent automation tools streamline production flows, helping teams meet deadlines, reduce downtime, and maintain quality.

Operations and plant managers

Operations leaders gain a unified view of shop floor activity, materials, and resources all in one place.

With Priority, they can coordinate teams, track efficiency metrics, and ensure that every process, from procurement to finished goods, runs smoothly and on schedule. The result is better communication between departments and faster response to production challenges.

Supply chain managers

Supply chain professionals can plan and optimize production schedules in alignment with procurement, logistics, and customer demand.

Using Priority's integrated MRP and AI-powered forecasting tools, they can balance supply and demand, minimize shortages, and keep production running efficiently. The system connects every stage, from supplier orders to finished product delivery, so supply chain managers always have the full picture.

Finance and cost control teams

Finance professionals can automatically calculate production costs, including materials, labor, machine usage, and subcontracting.

Integrated cost tracking and reporting tools ensure accurate visibility into margins and profitability, allowing finance teams to make informed pricing, budgeting, and purchasing decisions.

Quality and compliance teams

Quality assurance and compliance teams can easily monitor traceability from raw materials through to finished goods.

With built-in reporting and lot tracking, Priority helps ensure products meet internal standards and regulatory requirements, protecting brand reputation and minimizing risk.

Executives and business leaders

Executives gain a real-time overview of manufacturing performance across the organization.

Priority's dashboards and analytics highlight production efficiency, costs, and profitability trends, giving leaders the insight they need to align manufacturing operations with strategic business goals.

Why is it important?

Efficient production management is vital for staying competitive. Manual processes or disconnected systems often lead to bottlenecks, overproduction, and poor visibility into costs and output.

With Priority ERP, you can connect every element of production such as materials, labor, routing, costing, and reporting in one intelligent flow. The result is greater accuracy, faster response to demand changes, and a clear picture of what's happening on your shop floor at all times.

Key benefits:

  • Better planning and scheduling with real-time updates.

  • Accurate cost calculation and margin tracking.

  • Improved product traceability and compliance.

  • Faster, data-backed decision-making for operations and finance teams.

What you can do in Priority ERP

With Priority ERP, you can manage your entire production lifecycle, from planning to traceability directly from one centralized system.

End-to-end production management

From planning to traceability, manage your production directly within your ERP, with full control over every process.

Centralized setup and definitions

Define production parts, hierarchies, bills of materials (BOM), routings, and inventory checks, all from a single location.

Smart production planning

Use built-in planning tools to automatically generate work orders for all required products, including routing based on part definitions.

Centralized visibility

Maintain real-time visibility into work order progress, planning, and resource allocation.

Automation and workflows

Automate your production process with flexible, intelligent workflows to eliminate manual tasks and reduce errors.

Accurate cost calculation

Automatically calculate the total cost of finished goods, including direct and indirect costs: labor, machine time, BOM components, subcontracting, and more.

Full traceability

Maintain traceability with ready-to-use reports that track production status, materials used, and quality data.

Lot-level tracking

Track every part by lot number, from raw materials to finished products, ensuring compliance and product accountability.

Real-world example: Orb Interiors

Orb Interiors, a leading UK-based manufacturer of high-end kitchen and interior fittings, sought a solution to streamline production while maintaining full control over costs and traceability.

Before implementing Priority ERP, Orb's production and inventory management were handled through multiple disconnected systems, creating inefficiencies and limited visibility. After adopting Priority, Orb now manages its entire production process, from BOM creation to work order tracking, within a single ERP environment.

The results:

  • Automated work order generation based on real-time demand and inventory.

  • Full visibility into production planning and progress.

  • Accurate cost calculation for every finished product.

  • Complete traceability from raw materials to customer delivery.

With Priority ERP, Orb Interiors transformed its production operations, achieving greater control, efficiency, and insight across the entire manufacturing cycle.

Conclusion

With Priority ERP, production management becomes faster, smarter, and fully transparent. From automatic work order generation to real-time cost tracking and full product traceability, Priority connects every stage of the manufacturing process in one intelligent system.

Empower your team to plan confidently, execute efficiently, and deliver exceptional results, because when production runs smoothly, everything else follows.

See how Priority works for you