Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Jan. 17, 2023
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ERP inventory management system – A must-have for every retail business

Yariv Chaba

VP of Business Development & International Sales for the Priority Retail LOB
Woman checking inventory of retail store in warehouse

Summarize with AI:

Inventory management is one of the most critical processes for businesses operating in the retail industry. Efficient inventory Management helps retailers to fulfill orders and reduce wastage.

A full-fledged ERP retail management software usually comes with an inventory management module. However, some retailers might find it to be too generic. Business owners can purchase a dedicated Inventory Management System separately, but those don't always offer the standard ERP features.

The good news? There is a third option: an ERP-based inventory management system or Inventory Management ERP.

What is an ERP inventory management module?

ERP inventory management module allows retailers to engage in demand planning and forecasting, manage inventory in real-time, and access advanced tracking and visibility tools. It helps retailers automate the process of reading barcode labels and RFID tags while maintaining tight control over cash flow and quality.

Most importantly, it syncs with data from other ERP modules, such as sales and eCommerce. It ensures no understocking or overstocking, timely order fulfillment, and high customer satisfaction metrics.

Many systems are available that offer inventory management solutions
The main three are:

1. Traditional ERP systems

A traditional ERP is a complex software system that helps automate multiple organizational processes. Some of the most common features of an ERP system include Business intelligence, Project management, Human resource management, Asset management, Sales and marketing, Customer relations management, and Inventory management.

Traditional ERP systems usually include an inventory management module. However, it is generic and is more suitable for companies that operate limited inventories.

2. Standard inventory management system

Standalone inventory management systems that focus on managing inventory and stock may not offer other ERP features. This means that to gain a comprehensive, real-time business overview and automate business processes, you will need to integrate it with other ERP modules or 3rd party systems.

3.  Inventory management ERP

There are ERP tools that provide solutions designed specifically for businesses that operate inventories at their core. Such ERP systems offer specific features that cater to the unique requirements of organizations that manage stock, fulfill orders, and automate supply chain processes to handle extensive demand volumes.

Why every retail business needs an inventory management software

The retail industry is at crossroads. Many retailers admit that existing technological solutions, such as standard ERP systems, have yet to help them. They confess they need additional tools to converge disparate retail operations like multichannel order fulfillment, social media marketing, multiple point-of-sales (PoS) devices and software, and advanced warehouse and inventory management.

To put things in context, Shopify's 2022 Data-Backed Retail Statistics reveal that 50% of brands plan to unify their online and in-store operations, and 43% plan to use mobile apps to display available items in nearby stores. This correlates with the 53% of shoppers looking at products in-store and ordering online and 47% that browse for products online and pick them up at the store.

A multichannel shopping experience and timely order fulfillment are essential for retailers to survive. An Inventory or warehouse Management focused ERP systems bring the best of both worlds. While helping retailers better manage their warehouses, process orders quickly, and manage their inventory more efficiently, they are usually less expensive than a full-fledged ERP system.

They also facilitate essential ERP features such as CRM, accounting and finance, etc. Consequently, retailers should consider investing in an ERP specifically designed for inventory management. Priority Retail is a powerful ERP system for retailers that features some of the most advanced inventory management capabilities.

Standard inventory management software

Inventory/warehouse management ERP

A dedicated software that allows you to create pick lists, gain insight into valuable reports, and ensure up-to-date stock.

In addition to standard inventory management software capabilities, inventory ERP systems provide various retail-oriented features such as payment processing, warehouse management, multichannel shopping, order fulfillment, etc.

A standalone inventory management system ensures that products are picked up quickly from the warehouse and delivered to the shipping logistics in time.

Facilitates all the features of a traditional ERP system with a specific focus on managing your inventory and stock. As a result, this tool is significant for manufacturers, retailers, and suppliers.

Helps streamline forecast demand and restocking calculations to facilitate replenishment well in advance. It helps avoid overstocking and understocking. Overstocking results in the expiration of products and wastage. Understocking results in failed order fulfilments, delayed shipping, and reduced customer satisfaction scores.

Share the same features as the Standard Inventory Management Software, in addition to integrating the data with online and in-store orders, to bring a multichannel shopping experience to your customers.

Does not support additional business management functionality other than inventory management.

Automates your supply chain management, delivery methods, inventory management, manufacturing, sourcing, finance and accounting, and shipping. It even helps manage your staff with HRM features. As most inventory management ERP systems are mobile-enabled, your team can manage stock and fulfill orders regardless of where they are.

If your business only deals with receiving and pick-up, or if you are just a warehouse-centered organization, then you may use a simple inventory management system

If your organization is retail-oriented, and inventory management is one of the many critical processes, then you need an inventory management ERP system.

  You can integrate your inventory management system with a third-party software or an ERP if you require additional features.

There is no need for integration. Tools like Priority Retail help you manage your retail business and bring a multi-channel shopping experience to your customers effortlessly.

A standard inventory management system and a traditional ERP management system lie at the two ends of the spectrum. The former has very few ERP features but functions quite well as a supply chain management tool. A traditional ERP, on the other hand, is a full-fledged business management software that helps automate and manage multiple business processes. However, it contains modules that you may never use.

The solution is somewhere in the middle. An ERP for inventory management, such as Priority ERP combines the best of both worlds. It is often delivered as a cloud-based service, and you can add and remove features depending on your requirements. You can subscribe to additional features when you want and turn off those that you don't need.

Contact us today to learn more about Priority Retail and our other inventory management solutions.

In this article we've covered

ERP
Business Management

The Author

Yariv Chaba

VP of Business Development & International Sales for the Priority Retail LOB

Yariv joined Priority in 2021 as the VP of Business Development & International Sales for the Priority Retail Line of Business and was promoted to Head of Global Partnerships in 2025. With over two decades in the retail applications sector and experience in consulting for leading retailers, he now leads the digital retail initiatives and business development, focusing on penetrating to new markets.