Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Feb. 10, 2026

What to expect at TEC's 33rd Enterprise Software Showcase

Rahul Puri

General Manager, Priority North America

Summarize with AI:

What is the Enterprise Software Showcase (ESS)?

Every year, I speak with executives and IT leaders who tell me the same thing: choosing ERP has become harder, not easier. There's more technology, more noise, and more promises, especially around AI. That's exactly why events like the Enterprise Software Showcase (ESS) matter.

ESS isn't a typical conference. It's designed for people who are actively involved in digital transformation and need real clarity, not buzzwords. Taking place in Austin, TX on February 23-25, 2026, ESS brings together decision-makers who want to understand where ERP is going and how AI is actually being applied inside enterprise systems, not just talked about.

Hosted by Technology Evaluation Centers (TEC), ESS creates a rare environment where analysts, consultants, vendors, and end users are all in the same room, having honest conversations about what works, what doesn't, and what's next.

Why ESS matters right now

ERP is no longer just a system of record. We're seeing it evolve into a decision-support platform; one that helps organizations respond faster, anticipate issues, and operate with far more confidence. At ESS 2026, we'll be digging into how AI is changing ERP in practical ways, from smarter analytics to more intuitive user experiences.

If you're evaluating ERP, replacing a legacy system, or simply questioning whether your current platform can support your next phase of growth, ESS gives you a compressed, high-value way to learn quickly.

What you'll learn at ESS 2026

ESS is structured to help you leave with answers, not more questions. Over three days, you'll get exposure to:'

  • Keynote sessions from TEC analysts and industry leaders on ERP strategy, AI, and enterprise technology trends
  • Live product demos that show how different ERP systems handle real-world scenarios
  • Panel discussions where vendors and experts openly discuss market challenges and innovation
  • Peer conversations with people facing similar decisions across manufacturing, distribution, and services

You'll also gain a clearer understanding of modern enterprise application architecture; how cloud ERP, integrations, and extensibility fit together in practice.

What you'll get out of it

From my perspective, one of ESS's biggest strengths is comparison. You'll see multiple ERP platforms side by side and all covering areas like:

  • Enterprise application architecture
  • Cloud ERP and AI-enabled capabilities
  • Industry-specific ERP solutions
  • Scalability, integrations, and long-term flexibility

This makes it much easier to cut through marketing claims and focus on what truly aligns with your business needs.

Why I'd love to meet you there

I'll be attending ESS 2026 along with our Priority team, including Michael Brunetti from our presales group. We're not coming to give a scripted pitch, we're coming to listen. Whether you're early in your ERP search or deep into evaluation, I genuinely enjoy these one-on-one conversations because they're grounded in real challenges.

If you want to talk about:

  • What AI in ERP actually looks like today
  • How to avoid ERP decisions that limit flexibility later
  • What to consider when planning your next phase of growth

…then feel free to book a time with me! Let's make the most of the time together in Austin.

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The Author

Rahul Puri

General Manager, Priority North America

Rahul Puri is General Manager & Head of North America at Priority Software, where he leads market expansion, strategic partnerships, and customer engagement across the region. With a strong track record in enterprise software and digital transformation, Rahul focuses on helping organizations navigate complex ERP decisions and unlock practical value from modern technologies like AI-augmented systems.