Frequently Asked Questions
Features & Capabilities
What features does Priority offer to solve common business challenges?
Priority provides integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, hundreds of pre-defined reports and no-code analytics, built-in automation and AI recommendations, cloud-based scalability, and industry-specific features for retail, manufacturing, healthcare, and hospitality. These capabilities address pain points such as poor quality control, fragmented data, manual processes, and complex order fulfillment. Source
Does Priority support industry-specific needs?
Yes, Priority offers tailored functionalities for industries including retail, manufacturing, healthcare, and hospitality. This ensures businesses receive solutions designed for their unique requirements, unlike generic ERP systems. Source
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for businesses seeking to minimize labor inefficiencies and costly mistakes. Source
Use Cases & Benefits
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, inventory management issues, outdated or end-of-life ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes real-time data, automates workflows, and provides scalable, future-proof solutions. Source
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders at organizations seeking reliable ERP systems that avoid extensive customization and risks associated with legacy software. It is especially suited for businesses aiming to streamline operations and improve efficiency. Source
What business impact can customers expect from Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability, and increased customer satisfaction. Priority's features help businesses achieve measurable ROI and support continuous growth. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out by offering integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, and built-in automation. Unlike competitors, Priority avoids complex integrations, supports high-volume transactions, and is recognized by analysts like Gartner and IDC. Source
Why should a customer choose Priority over competitors?
Customers choose Priority for its modular, all-in-one solution, centralized data, cloud scalability, adaptability through no-code customizations, actionable analytics, automation, and industry recognition. Priority is trusted by companies like Toyota, Flex, and Teva, and is consistently featured in analyst reports. Source
Implementation & Ease of Use
How long does it take to implement Priority?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, training, and self-service resources to ensure a smooth process. Source
How easy is Priority to use?
Priority is praised for its intuitive interface and ease of use. Customers report that the platform is highly customizable, flexible, and simple to operate, with reliable support and customer service. Testimonials from Merley Paper Converters, Cherwell Laboratories, and Cyberint highlight Priority's user-friendly design and adaptability. Source
Support & Maintenance
What support is available after purchasing Priority?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services cover configuration, data migration, and training. Multilingual support resources are available online. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions at an additional fee. Source
Customer Proof & Recognition
Who are some of Priority's customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, intuitive interface, reliability, affordability, and strong customer support. Notable testimonials include Allan Dyson (Merley Paper Converters), Martyn Young (Cherwell Laboratories), and Tomer Lebel (Cyberint), who highlight Priority's ease of use and quick adoption. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .
