Frequently Asked Questions
Recognition & Industry Rankings
How is Priority ERP recognized in the industry?
Priority ERP was ranked #1 for SMBs in 2025 by Technology Evaluation Centers (TEC), achieving #1 in Functionality, #2 in User Experience, and tied for #1 Overall in the TEC 2025 SMB ERP Solutions Report. This recognition highlights Priority's strength in delivering powerful, easy-to-use, and highly customizable business management solutions that scale with growing businesses. Download the TEC report.
Features & Capabilities
What features does Priority ERP offer?
Priority ERP provides deep and comprehensive features for SMBs and enterprises, including integration simplicity, no-code customizations, advanced analytics, automation, scalability, industry-specific modules (retail, manufacturing, healthcare, hospitality), end-to-end order fulfillment, and a single source of truth for all business data. Hundreds of pre-defined reports and no-code reporting tools enable actionable insights. Learn more at About Priority.
Does Priority ERP support industry-specific needs?
Yes, Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These modules are designed to address unique operational requirements, including inventory management, order fulfillment, customer loyalty, omnichannel commerce, and regulatory compliance.
What are the key capabilities and benefits of Priority ERP?
Key capabilities include modular all-in-one architecture, no-code customizations, advanced analytics, automation, cloud-based scalability, and centralized data management. Benefits include enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP is trusted by 75,000 customers in 70 countries. Learn more.
Pain Points & Solutions
What core problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or unsupported ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility and scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and industry-specific solutions to drive efficiency and growth.
What business impact can customers expect from using Priority ERP?
Customers can expect measurable improvements in operational efficiency, cost reduction, and decision-making. Priority ERP streamlines workflows, automates repetitive tasks, provides actionable analytics, and supports business growth through scalable cloud solutions. These benefits help organizations achieve long-term adaptability and value. Learn more.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Learn more.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
Use Cases & Benefits
Who can benefit from Priority ERP?
Priority ERP is ideal for SMBs, mid-market companies, and enterprises seeking scalable, future-proof solutions. It is especially suited for CFOs, IT Directors, and Operations Leaders in organizations that require reliable ERP systems without extensive customization or risks associated with end-of-life software. Learn more.
What customer feedback has Priority ERP received regarding ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability. See more case studies.
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, configuration, data migration, and training, plus self-service resources via Priority Xpert for a smooth onboarding process. Learn more.
What training and technical support is available for Priority ERP customers?
Priority provides professional services (configuration, data migration, training), tailored on-site and virtual training sessions, and self-service resources via Priority Xpert (knowledge base, video tutorials, support tools). Post-purchase support includes troubleshooting, system optimization, and assistance with updates or customizations. Support details.
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Learn more.
Customer Proof & Social Validation
Who are some of Priority's customers?
Priority is trusted by leading organizations worldwide, including Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. These customers span industries such as retail, manufacturing, healthcare, and technology. See more customers.
Why Choose Priority?
Why should a customer choose Priority ERP over alternatives?
Priority ERP stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. It is trusted by notable companies and offers flexible, affordable solutions with no lock-in contracts. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .