Frequently Asked Questions
Product Information
What is Priority Software and what does it do?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. Solutions include ERP systems, retail management, hospitality management, and school management platforms. Learn more.
What products and services does Priority Software offer?
Priority Software offers a comprehensive suite of cloud-based business management solutions, including:
- ERP Systems: Agile, scalable cloud-ERP for various industries.
- Retail Management: End-to-end modular Retail ERP, POS, and unified commerce solutions.
- Hospitality Management: All-in-one Property Management System (PMS) for hotels.
- School Management: Platforms for educational institution management.
- Professional and Implementation Services: For smooth onboarding and optimal use.
- Partnership Opportunities: Technology and AWS partnerships.
- Priority Market: A marketplace for extended solutions.
See the Company Profile for details.
Who are some of Priority Software's customers?
Priority Software serves leading brands across industries, including Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, Outbrain, Brinks, eToro, GSK, Teva, and more. See the full customer list.
What industries does Priority Software serve?
Priority Software provides solutions for a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, services, hospitality, and education. Industry-specific features ensure tailored support for unique business needs. Learn more.
What is the Enterprise Software Showcase (ESS) and why is it important?
The Enterprise Software Showcase (ESS) is an annual event designed for executives and IT leaders evaluating ERP solutions. Hosted by Technology Evaluation Centers (TEC), ESS brings together analysts, consultants, vendors, and end users to discuss ERP strategy, AI, and enterprise technology trends. It provides live demos, panel discussions, and peer conversations, helping attendees compare ERP platforms and understand modern enterprise application architecture. Read more.
How does Priority Software support digital transformation?
Priority Software enables digital transformation by providing cloud-based, scalable solutions that centralize data, automate workflows, and offer real-time insights. Its modular architecture and industry-specific features help organizations modernize operations, improve decision-making, and adapt quickly to changing business needs.
What is Priority's approach to AI in ERP?
Priority integrates AI into its ERP solutions to enhance analytics, automate workflows, and provide more intuitive user experiences. At events like ESS, Priority demonstrates practical AI applications in ERP, focusing on real-world benefits rather than just buzzwords.
What resources are available for learning more about Priority Software?
Priority Software offers a variety of resources, including product tours, webinars, articles, videos, brochures, and a comprehensive FAQ. Case studies and customer testimonials are also available to showcase real-world success. Explore resources.
How can I contact Priority Software or request a demo?
You can contact Priority Software through their Contact Us page or request a personalized demo via the Get a Demo form on their website.
What partnership opportunities does Priority Software offer?
Priority Software provides partnership opportunities, including technology partnerships and AWS partnerships. Partners can leverage Priority's global reach and expertise to identify new opportunities and grow their business. Learn more about partnerships.
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, where customers can explore a network of technology partners and discover new solutions and APIs to enhance their Priority Software experience. Visit Priority Market.
What is included in Priority Software's professional and implementation services?
Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. These services include project planning, configuration, training, and ongoing support. Learn more.
How does Priority Software help with digital transformation in retail, hospitality, and education?
Priority Software provides industry-specific solutions for retail, hospitality, and education, enabling organizations to streamline operations, enhance customer experiences, and manage resources efficiently. Features include unified commerce, POS, property management, and school management tools tailored to each sector.
What types of organizations can benefit from Priority Software?
Priority Software is designed for organizations of all sizes, from small businesses to global enterprises, across industries such as retail, manufacturing, healthcare, hospitality, and education. Its scalable, modular solutions adapt to diverse operational needs.
What is the role of Rahul Puri at Priority Software?
Rahul Puri is the General Manager and Head of North America at Priority Software. He leads market expansion, strategic partnerships, and customer engagement across the region, focusing on helping organizations navigate complex ERP decisions and unlock value from modern technologies like AI-augmented systems.
How can I stay updated with Priority Software news and updates?
You can sign up for the Priority Software newsletter to receive updates, news, and product information directly to your inbox. Visit the website and use the newsletter signup form.
What languages does Priority Software support?
Priority Software supports multiple languages, including English, Dutch, and Hebrew, making it accessible to a global audience. Language options are available on the website.
How does Priority Software handle privacy and cookie consent?
Priority Software uses cookies to enhance browsing experience, serve personalized content, and analyze traffic. Users can customize consent preferences and review detailed information about cookies and privacy policies on the website. Read the privacy policy.
Features & Capabilities
What features does Priority Software offer for ERP?
Priority ERP includes comprehensive features such as analytics and business insights, CRM and sales, financial management, mobile ERP, supply chain management, warehouse management, project management, equipment rental, human resources management, and more. Industry-specific modules are available for sectors like manufacturing, retail, and healthcare. Explore ERP features.
Does Priority Software support integrations with other systems?
Yes, Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and ODBC drivers. It supports RESTful API and SFTP file integration for legacy systems. Key integrations include SAP, Webhotelier, Ving Card, Verifone, SiteMinder, and more. See integration details.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications. This enables businesses to create custom integrations and tailor their systems to specific operational needs. Learn more about the Open API.
Is technical documentation available for Priority Software?
Yes, Priority Software provides detailed technical documentation covering features, industries, and supported products. This resource helps prospects and customers understand the technical aspects and capabilities of Priority's offerings. Access documentation.
What makes Priority Software's ERP user-friendly?
Priority ERP is praised for its intuitive interface, ease of use, and user-configurability for fields, logic, reports, and workflows. Customers report that employees can manage daily tasks efficiently without relying heavily on IT teams. Read customer feedback.
What are some of the automation capabilities in Priority Software?
Priority Software includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. No-code customization allows businesses to adapt workflows and layouts without IT support.
How does Priority Software support analytics and reporting?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Advanced analytics help businesses monitor performance and identify opportunities for improvement.
What is the Priority Optima solution for hospitality?
Priority Optima is an all-in-one, guest-centric Property Management System (PMS) for hotels and hospitality businesses. It covers advanced hotel management needs, streamlines operations, and integrates with a wide range of hospitality marketplace solutions. Learn more.
What is included in Priority's retail management solution?
Priority's retail management solution is a modular, end-to-end platform that includes Retail ERP, POS, unified commerce, inventory management, replenishment, order management, procurement, and omnichannel CRM. It is designed for retail chains to enhance customer experiences and streamline operations. Explore retail management.
Use Cases & Benefits
What core business problems does Priority Software solve?
Priority Software addresses challenges such as poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides centralized management, real-time insights, automation, and industry-specific solutions. Learn more.
What pain points do Priority Software customers commonly face?
Customers often struggle with lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, complex order fulfillment, high IT costs, poor quality control, and fragmented data. Priority addresses these with centralized data, automation, and tailored industry solutions.
Who is the target audience for Priority Software?
Priority Software is designed for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in industries such as retail, manufacturing, healthcare, technology, and services. See more.
Can you share specific case studies or success stories?
Yes, Priority Software features case studies such as Solara Adjustable Patio Covers (improved project turnaround), Arkal Automotive (successful ERP implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved guest experience), and Dunlop Systems (increased data accuracy). Read case studies.
How does Priority Software help with operational efficiency?
Priority Software improves operational efficiency through automation, centralized data, real-time insights, and industry-specific workflows. Customers report faster project turnaround, reduced manual errors, and improved resource utilization.
How does Priority Software support growth and scalability?
Priority's cloud-based solutions are designed to scale with your business, supporting high-volume transactions and adapting to changing needs without the complexity of on-premises IT or costly integrations.
How does Priority Software improve customer experience?
Priority Software enhances customer experience with centralized customer data, loyalty program capabilities, efficient promotion engines, and omnichannel support, ensuring consistent and personalized interactions across all touchpoints.
How does Priority Software help with compliance and data accuracy?
Priority Software ensures compliance with industry standards and regulations by providing centralized, accurate data, real-time traceability, and robust reporting tools. This reduces risk and supports regulatory requirements in sectors like healthcare and manufacturing.
How does Priority Software address integration complexity?
Priority's modular, all-in-one solution eliminates the need for complex integrations, ensuring seamless workflows across operations and customer engagement. Unlimited API connectivity and plug & play connectors further simplify integration with other systems.
How does Priority Software help businesses replace outdated systems?
Priority Software replaces outdated systems and spreadsheets with a centralized, future-proof ERP platform. This reduces downtime, minimizes disruption, and empowers better decision-making with real-time data and automation.
How does Priority Software support multi-location and omnichannel retail?
Priority's retail management solution supports multi-location, omnichannel, and high-volume retail environments with centralized inventory management, order fulfillment, POS, and unified commerce capabilities—all on a single platform.
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its user-friendly design and intuitive interface. Reviews highlight efficient management, quick learning curve, and the ability for employees to manage tasks without heavy IT reliance. Priority ERP has a 4.1/5 rating on G2. See testimonials.
How does Priority Software compare to competitors like SAP, Oracle, Microsoft, and NetSuite?
Priority Software stands out with its integration simplicity, no-code customizations, advanced analytics, automation, cloud-based scalability, industry-specific features, and flexible pricing. Unlike competitors that require complex integrations or heavy customization, Priority offers a modular, all-in-one solution with no lock-in contracts and recognized industry trust. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
