Frequently Asked Questions
Features & Capabilities
What features does Priority offer to help businesses streamline operations?
Priority provides integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, hundreds of pre-defined reports and no-code analytics, built-in automation and AI recommendations, cloud-based scalability, and industry-specific features for retail, manufacturing, healthcare, and hospitality. These capabilities enable businesses to optimize operations, reduce manual errors, and adapt quickly to changing needs. Source
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures that businesses receive solutions designed for their unique operational needs, unlike generic ERP systems. Source
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation frees employees to focus on higher-value activities and drives productivity across departments. Source
Use Cases & Benefits
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and a future-proof platform. Source
Who can benefit from using Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. It is especially suited for businesses aiming to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability with scalable solutions, and increased customer satisfaction due to streamlined workflows and automation. Source
Competition & Comparison
How does Priority compare to other ERP solutions in the market?
Priority stands out with integration simplicity, centralized data, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, and built-in automation. Unlike competitors, Priority offers a modular all-in-one solution, recognized by Gartner and IDC, and trusted by companies like Toyota, Flex, and Teva. Source
Why should a customer choose Priority over alternatives?
Priority offers a modular, all-in-one solution with seamless workflows, centralized data, cloud scalability, no-code customizations, advanced analytics, industry-specific features, and built-in automation. It is recognized by leading analysts and trusted by major companies, making it a preferred choice for efficiency, adaptability, and long-term value. Source
What are Priority's competitive advantages for different user segments?
For CIOs, Priority provides integration simplicity, real-time data flow, and automation. CFOs benefit from cost reduction, advanced analytics, and scalability. Operations leaders gain operational efficiency, centralized inventory management, and optimized order fulfillment. All segments benefit from no-code customizations, advanced analytics, and scalable cloud solutions. Source
Implementation & Onboarding
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
How easy is it to get started with Priority?
Priority makes onboarding easy with professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools for self-service. Source
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert for self-service resources. Multilingual support resources are available, along with professional services for configuration, data migration, and training. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, and extended support is offered for an additional fee. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .
