Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, hundreds of pre-defined reports and no-code analytics, built-in automation and AI recommendations, cloud-based scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. It also offers centralized data repositories for a single source of truth and advanced order fulfillment capabilities. Learn more.
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring businesses receive solutions designed for their unique needs. Source
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency across departments. Source
What analytics capabilities does Priority provide?
Priority offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
Pain Points & Problems Solved
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and scalable solutions. Source
What are common pain points Priority customers face before switching?
Customers often struggle with poor quality control, disconnected systems, inefficient inventory management, outdated or unsupported ERP software, manual processes, security risks from legacy systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking reliable, scalable ERP solutions that avoid extensive customization and risks associated with end-of-life software. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Source
What business impact can customers expect from Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses streamline processes, automate workflows, and scale effectively. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out with integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority offers a single source of truth, flexible quarterly commitments, and no lock-in contracts. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source
Why choose Priority over competitors?
Priority offers a modular, all-in-one solution with seamless workflows, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by major companies. Source
Implementation & Onboarding
How long does it take to implement Priority?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
How easy is it to get started with Priority?
Priority makes onboarding easy with professional services for configuration, data migration, and training, plus on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools. Source
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides troubleshooting, system optimization, support for updates and customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), professional services, and multilingual support resources. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest versions, with extended support for older versions for an additional fee. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .
