Frequently Asked Questions
Privacy & Data Protection
What types of personal data does Priority collect?
Priority collects several types of personal data, including identity data (first and last name), contact data (email address, telephone number), business data (company name, industry, position), location data (country/region), candidate data (for career applicants), usage data (website interactions), technical data (IP address, browser type, operating system), and additional inquiry data provided when contacting Priority or using its products/services. Source: Privacy Policy
How does Priority collect personal data?
Priority collects personal data through direct interactions (e.g., forms, requests for information, career applications), automated technologies (cookies, server logs, analytics), and third parties or publicly available sources (e.g., analytics providers, marketing partners, B2B contact providers). Source: Privacy Policy
How does Priority use personal data?
Priority uses personal data to perform contracts, respond to requests, manage relationships, deliver marketing communications, improve its website and services, consider career applications, handle legal disputes, comply with legal obligations, and protect its rights and users. Source: Privacy Policy
Does Priority comply with GDPR, UK GDPR, and CCPA?
Yes, Priority acts as a data controller under GDPR and UK GDPR and as a business under CCPA. It provides users with rights to access, correct, erase, restrict, and port their personal data, and to object to processing or withdraw consent. Source: Privacy Policy
How can users exercise their privacy rights with Priority?
Users can exercise their privacy rights by contacting Priority through the methods listed in the Privacy Policy. Requests may require identity verification, and Priority aims to respond within one month. Source: Privacy Policy
How does Priority handle cookies and tracking technologies?
Priority uses various cookies (strictly necessary, performance, functional, media, advertising, session, persistent) and tracking technologies like Google Analytics and web beacons to improve website functionality, personalize content, and analyze traffic. Users can disable cookies in their browser settings, but some features may not work correctly. Source: Privacy Policy
Does Priority sell or share personal information for advertising?
No, Priority does not sell personal information or share it with third parties for cross-context behavioral advertising, and has not done so in the past 12 months. Source: Privacy Policy
How long does Priority retain personal data?
Priority retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal or reporting requirements. Retention periods are determined by the volume, nature, sensitivity, risk, purpose, potential litigation needs, and legal requirements. Source: Privacy Policy
Is Priority's website suitable for minors?
No, Priority's website is not designed for use by anyone under the age of 18, and Priority does not knowingly collect personal data from children under 18. Parents or guardians with concerns should contact Priority using the contact details provided. Source: Privacy Policy
How does Priority ensure data security?
Priority implements security measures and maintains reasonable technical and physical safeguards to protect personal data from accidental or unlawful loss, use, alteration, or disclosure. However, it cannot guarantee against all risks due to the nature of internet transmission. Source: Privacy Policy
How can users contact Priority regarding privacy concerns?
Users can contact Priority via email or postal address (2 Ha’amal st, Rosh Haayin) for any privacy-related questions or concerns. Priority encourages users to reach out before contacting data protection authorities. Source: Privacy Policy
Features & Capabilities
What are the key features of Priority's products?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and cloud-based scalability. These capabilities streamline workflows, reduce manual errors, and provide actionable insights for better decision-making. Source: About Priority
Does Priority support industry-specific requirements?
Yes, Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions are designed for unique business needs. Source: About Priority
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency across departments. Source: About Priority
Use Cases & Benefits
What business problems does Priority solve?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time visibility, centralized data, automation, and scalable solutions. Source: manual
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking reliable ERP systems that avoid extensive customization and end-of-life risks. It is suitable for businesses needing scalable, future-proof solutions to streamline operations and improve efficiency. Source: Priority ERP Overview
What business impact can customers expect from Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction through streamlined processes, automation, and advanced analytics. Source: About Priority
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. Source: Case Studies
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source: manual
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by analysts like Gartner and IDC. Unlike competitors, Priority offers modular, all-in-one solutions, centralized data, and flexible, cost-effective service commitments. Source: About Priority
Why should customers choose Priority over alternatives?
Customers should choose Priority for its ease of integration, centralized data, cloud scalability, adaptability, actionable analytics, industry-specific features, automation, and trusted reputation. Priority is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source: About Priority
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source: Professional Implementation Services
What support and training does Priority offer during and after implementation?
Priority provides professional services including configuration, data migration, and training. Customers have access to on-site and virtual training, Priority Xpert (knowledge base, video tutorials, support tools), and multilingual support resources. Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Source: Priority Support
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions. Extended support is available for an additional fee. Source: Priority Support
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When was this page last updated?
This page wast last updated on 12/12/2025 .