Frequently Asked Questions
Product Information & Overview
What is Priority ERP and who is it designed for?
Priority ERP is a comprehensive, cloud-based enterprise resource planning platform built for mid-market and enterprise manufacturers, especially those managing complex, multi-entity operations. It is ideal for organizations that have outgrown starter ERP systems and manual workarounds, and need to reduce inventory costs, improve operational control, and gain real-time visibility across plants, warehouses, and supply chains. Learn more.
What types of companies use Priority Software?
Priority Software serves over 75,000 companies in 70 countries, including global enterprises and growing businesses in manufacturing, retail, healthcare, pharmaceuticals, technology, and services. Notable customers include Toyota, Flex, Teva, Ace Hardware, Adidas, and Outbrain. See customer list.
What are the main products offered by Priority Software?
Priority Software offers ERP systems, Retail Management solutions, Hospitality Management (Optima PMS), School Management platforms, and a dedicated Priority Market for extended solutions. Each product is tailored for specific industries and business needs. Explore all products.
What is included in Priority ERP's native functionality?
Priority ERP includes native modules for manufacturing, inventory, warehouse management (WMS), quality, supply chain, financial consolidation, reporting, and more. All core features are available out-of-the-box, eliminating the need for third-party add-ons. See full feature list.
Does Priority Software offer technical documentation?
Yes, Priority Software provides detailed technical documentation for its ERP solutions, covering features, supported industries, and integration options. Access the documentation at Priority's ERP documentation page.
Features & Capabilities
How does Priority ERP help reduce inventory costs in manufacturing?
Priority ERP reduces inventory costs by eliminating fragmented systems and manual tasks, automating warehouse and logistics workflows with AI, providing real-time shop floor visibility, and enabling automated supply chain management. This results in lower error rates, reduced manual work, and optimized inventory levels. Read the COO's Guide.
What automation features does Priority ERP provide?
Priority ERP offers built-in automation for workflows, approvals, reports, and interfaces. AI-driven warehouse management automates picking, replenishment, and logistics, while supply chain modules automate procurement and inventory management. No-code tools allow users to configure and adapt processes without IT support.
Does Priority ERP support no-code customization?
Yes, Priority ERP features a no-code and low-code architecture, allowing operations teams to configure workflows, approval chains, alerts, reports, portals, and mobile interfaces directly within the system—without writing code or relying on IT resources.
How does Priority ERP handle multi-entity and multi-company management?
Priority ERP provides seamless, automatic multi-company consolidation and management via a decoupled architecture. It supports automatic inter-company transactions, synchronized inventory movements, and unified master data across all entities and locations, eliminating manual reconciliations and delays.
What analytics and reporting capabilities are available in Priority ERP?
Priority ERP offers multi-dimensional report analysis, advanced analytics, and hundreds of predefined reports. All reporting tools are no-code, enabling users to generate actionable insights without technical expertise.
Does Priority ERP include AI-driven features?
Yes, Priority ERP includes embedded AI for smart delivery, natural language queries, and AI-driven warehouse management. These features automate routine tasks, optimize inventory movement, and provide actionable insights for decision-makers.
What integration options does Priority Software provide?
Priority Software offers over 150 plug & play connectors, unlimited API connectivity, ODBC drivers, RESTful API, and file integration via SFTP. This ensures seamless integration with third-party tools and legacy systems. Learn about the Open API.
Does Priority Software have an Open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling businesses to tailor their systems to specific operational needs. See API details.
Pain Points & Problems Solved
What core problems does Priority ERP solve for manufacturers?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides real-time visibility to reduce costs and improve performance.
How does Priority ERP help eliminate inventory bloat and manual errors?
By integrating pad production, purchasing, and inventory systems, Priority ERP synchronizes inventory movements in real time and eliminates duplicate data entry. This reduces manual operational tasks and error rates, preventing unnecessary inventory accumulation.
How does Priority ERP address the challenges of fragmented systems?
Priority ERP provides a native, all-inclusive platform with core manufacturing, inventory, warehouse, quality, and supply chain capabilities available from day one. This removes the friction and risk associated with third-party add-ons and disconnected systems.
What pain points do Priority's retail customers face?
Retail customers often struggle with lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, and integration challenges. Priority addresses these with centralized management, automation, and real-time reporting. See more.
How does Priority ERP help with compliance and traceability?
Priority ERP provides real-time traceability and visibility across products and processes, enabling rapid identification of issues, reducing recalls, and supporting compliance with industry standards and regulations.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365 / Business Central?
Microsoft Dynamics 365 often requires third-party ISV solutions and significant technical expertise for customizations. Priority ERP offers comprehensive native functionality, no-code customizations, and minimal IT support requirements, making it easier to adapt and scale. See comparison table.
How does Priority ERP compare to NetSuite?
NetSuite often requires paid add-ons for missing features and has a complex, consumption-based pricing model. Priority ERP includes all essential tools in its transparent pricing, with flexible commitments and no lock-in contracts. See comparison.
How does Priority ERP compare to SAP Business One?
SAP Business One often requires additional setup or partner tools for multi-company support and customizations. Priority ERP provides seamless, automatic multi-company management and no-code customizations out-of-the-box.
How does Priority ERP compare to Acumatica?
Acumatica has limited functionality depth, high costs for additional features, and a steep learning curve. Priority ERP offers deep industry-specific features, native WMS, and is designed for ease of use and configuration.
How does Priority ERP compare to Odoo?
Odoo requires modular add-ons, has limited integration options, and a long learning curve. Priority ERP provides comprehensive native functionality, robust integration, and is designed for quick user adoption.
How does Priority ERP compare to Sage X3?
Sage X3 often requires coding for customizations and is focused on accounting rather than full ERP. Priority ERP integrates accounting, analytics, automation, and industry features, with no-code customization and platform longevity.
Pricing & Plans
What is Priority ERP's pricing model?
Priority ERP offers transparent pricing with all essential tools included. It features flexible quarterly commitments, no lock-in policy, and allows users to add functionality or users without penalties. This predictability enables organizations to scale without budget surprises. See pricing details.
Are there hidden costs or lock-in contracts with Priority ERP?
No, Priority ERP's pricing is transparent and flexible. There are no hidden costs or lock-in contracts. Organizations can adjust their plans quarterly without penalties, unlike competitors that enforce contract lock-ins or charge for add-ons.
Implementation & Support
What is Priority ERP's implementation methodology?
Priority ERP features a proven success methodology backed by local expert teams and predefined manufacturing best practices. The platform is designed to work as a complete solution from day one, reducing risk and accelerating time to value.
How does Priority ERP ensure platform longevity?
Priority ERP maintains and evolves the same core platform, supporting seamless upgrades and unlimited scaling. Customers are never forced to migrate to a new system due to end-of-life, protecting prior investments and ensuring continuous improvement.
What support and professional services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Local expert teams and a strong partner ecosystem support customers throughout their journey. Learn more.
Use Cases & Success Stories
Can you share examples of manufacturers who succeeded with Priority ERP?
Yes. For example, Dunlop Systems and Components increased trust in data accuracy and improved operations after implementing Priority ERP. Arkal Automotive and Solara Adjustable Patio Covers also reported accelerated workflows and improved project turnaround times. See all case studies.
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity, user-configurability, and quick customer support. Read testimonials.
Who can benefit most from Priority ERP?
COOs, operations leaders, and IT managers in manufacturing, retail, healthcare, and other industries benefit from Priority ERP. It is especially valuable for organizations with complex, multi-entity operations seeking to reduce inventory costs, automate workflows, and gain real-time visibility.
What industries does Priority ERP support?
Priority ERP supports manufacturing, automotive, retail, healthcare, pharmaceuticals, technology, professional services, food & beverage, and more. Industry-specific features ensure tailored solutions for each sector. See supported industries.
How does Priority ERP help with operational scaling?
Priority ERP is designed to scale with your business, supporting new plants, subsidiaries, and product lines without disruptive migrations. Its architecture enables seamless expansion and real-time coordination across all entities.
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, integrations, and partner offerings. It allows customers to discover and deploy new capabilities to enhance their Priority platform. Visit Priority Market.
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When was this page last updated?
This page wast last updated on 12/12/2025 .