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Customer Testimonials - Priority Software

What is Priority Software and what does it offer?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. Learn more.

What industries does Priority Software serve?

Priority Software serves industries including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, hospitality, and education. See all industries.

What are the main products offered by Priority Software?

Priority Software offers ERP systems, Retail Management solutions (including POS and unified commerce), Hospitality Management (Optima PMS and related modules), and School Management platforms. Explore products.

Does Priority Software provide professional and implementation services?

Yes, Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, integrations, and technology partners. Visit Priority Market.

What features does Priority ERP offer?

Priority ERP offers comprehensive modules for financial management, CRM and sales, supply chain management, warehouse management, analytics, mobile ERP, project management, and more. See full feature list.

Does Priority Software support no-code customizations?

Yes, Priority Software allows businesses to adjust workflows, layouts, and field names without IT support, enabling rapid adaptation to changing needs. Learn more.

What analytics and reporting capabilities are available?

Priority provides hundreds of pre-defined reports and no-code reporting tools, delivering actionable insights for better decision-making. Explore analytics.

Does Priority Software offer automation and AI features?

Yes, Priority includes built-in workflows and AI recommendations to automate repetitive tasks and improve operational efficiency. Learn about aiERP.

What integration options are available with Priority Software?

Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, ODBC drivers, RESTful API, and file integration via SFTP. See integrations.

Does Priority Software provide an Open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. API documentation.

Is technical documentation available for Priority ERP?

Yes, Priority Software provides detailed technical documentation for its ERP solutions, covering features, industries, and supported products. Access documentation.

Who can benefit from using Priority Software?

Priority Software is ideal for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, technology firms, and educational institutions seeking scalable, efficient, and industry-specific solutions.

What core problems does Priority Software solve?

Priority Software solves poor quality control, lack of data flow, inventory management issues, manual processes, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. See more.

How does Priority Software help retail businesses?

Priority Software provides real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty modules, and advanced promotion engines for retail businesses. Explore retail solutions.

How does Priority Software support manufacturing companies?

Priority Software offers manufacturing-specific ERP modules, real-time traceability, production data accuracy, and supply chain optimization to improve efficiency and quality control. Learn more.

How does Priority Software address common pain points for CFOs?

Priority Software reduces operational and inventory costs, improves financial reporting, and lowers IT expenses by centralizing data and automating workflows.

How does Priority Software help IT managers?

Priority Software provides scalable, easy-to-maintain systems with seamless integration capabilities, reducing reliance on costly legacy systems and simplifying the introduction of new features.

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson of Merley Paper Converters highlighted the system's ease of use, and Tomer Lebel of Cyberint noted it is much simpler to operate than other ERP solutions. Priority ERP has a 4.1/5 rating on G2. See testimonials.

Can you share specific customer success stories?

Yes, Priority Software has helped Solara Adjustable Patio Covers accelerate workflows, Dejavoo grow without increasing headcount, Nautilus Designs achieve 30% growth in order volume, and Dunlop Systems improve data accuracy. Read case studies.

Who are some of Priority Software's customers?

Priority Software is trusted by companies such as Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, Checkmarx, and many more. See customer list.

What performance ratings has Priority ERP received?

Priority ERP has received a rating of approximately 4.1/5 on G2, with users highlighting its simplicity, effectiveness, and user-configurability. See ratings.

How does Priority Software ensure customer satisfaction?

Priority Software focuses on intuitive design, efficient workflows, responsive support, and continuous innovation, resulting in high customer satisfaction and positive testimonials.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to Microsoft Dynamics 365?

Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Microsoft Business Central?

Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and open architecture for seamless integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can be hotel-centric, lacks depth for complex operations, has inconsistent support or billing issues, and may feel less intuitive. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training, has a cluttered interface, unintuitive booking engine, unresponsive support, and limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, clean interface, smooth booking, and reliable payment processing.

How does Priority Optima compare to Protel?

Protel has a steep learning curve, slow support, limited native integrations, outdated mobile app, and high implementation costs. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, rich integrations, and transparent pricing.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations.

What support options are available for Priority Software customers?

Priority Software provides global support, professional implementation services, and a network of partners to assist customers throughout their journey. Get support.

How long does it take to implement Priority Software solutions?

Implementation timeframes vary based on solution complexity and company size. Priority Software provides structured methodologies and experienced partners to ensure efficient onboarding. Learn more.

Where can I find pricing information for Priority Software?

Pricing information for Priority Software solutions is available on the official website. See pricing.

Does Priority Software offer flexible pricing plans?

Yes, Priority Software offers flexible quarterly commitments and does not enforce lock-in contracts, making it cost-effective for businesses of all sizes.

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