Frequently Asked Questions

Features & Capabilities

What features does Priority offer?

Priority provides a modular, all-in-one solution with features including integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. It also offers centralized data repositories, built-in workflows, AI recommendations, and hundreds of pre-defined reports for actionable insights. Learn more.

Does Priority support industry-specific requirements?

Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include specialized modules for inventory management, order fulfillment, POS, unified commerce, and more, ensuring businesses receive solutions designed for their unique needs. Source

How does Priority handle automation and analytics?

Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. Its advanced analytics provide hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source

Can Priority be customized without IT support?

Yes, Priority enables businesses to adjust field names, screen layouts, and workflows using no-code tools, allowing quick adaptation to changing needs without requiring IT expertise. Source

Use Cases & Benefits

What problems does Priority solve for businesses?

Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time visibility to drive efficiency and growth. Source

Who can benefit from using Priority?

Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking scalable, future-proof ERP solutions. It is especially suited for businesses in retail, manufacturing, healthcare, hospitality, and other industries needing reliable, customizable, and efficient management software. Source

What business impact can customers expect from Priority?

Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's streamlined workflows, automation, and advanced analytics help businesses achieve measurable results and growth. Source

Customer Proof & Recognition

Who are some of Priority's customers?

Priority is trusted by leading companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. These organizations span industries including retail, manufacturing, healthcare, and technology. Source

What feedback have customers shared about Priority's ease of use?

Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) highlighted Priority's out-of-the-box fit and support. Tomer Lebel (Cyberint) found Priority much easier to operate than other leading ERP solutions. Read case studies

Has Priority received industry recognition or awards?

Yes, Priority has been recognized by Gartner in the 2024 Magic Quadrant™ for Cloud ERP, named a “Major Player” in the IDC MarketScape for SaaS & Cloud ERP, ranked #1 in the 2025 TEC Insight Report for SMB ERP, and received the “Customer Choice” award from SoftwareSuggest in Winter 2024. It is also a “High Performer” in several ERP categories in G2’s Winter Report 2023. Source

Competition & Comparison

How does Priority compare to other ERP solutions?

Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Unlike competitors, Priority offers flexible commitments, no lock-in contracts, and is consistently recognized by analysts like Gartner and IDC. Source

Why should a customer choose Priority over alternatives?

Customers should choose Priority for its modular, all-in-one solution, centralized data, cloud scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Priority is trusted by leading companies and recognized by top analysts, making it a reliable and innovative choice for efficiency and adaptability. Source

Implementation & Technical Requirements

How long does it take to implement Priority?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, configuration, data migration, and training to ensure a smooth process. Source

How easy is it to get started with Priority?

Priority makes onboarding easy with professional services, tailored training (on-site and virtual), and self-service resources via Priority Xpert, including a knowledge base and video tutorials. These resources help customers adopt the system effectively. Source

Support & Maintenance

What support is available after purchasing Priority?

Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Multilingual support resources and professional services are also available. Source

How does Priority handle maintenance, upgrades, and troubleshooting?

Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, plus extended support for older versions (for a fee). Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Your Business. Our Priority.

Best cloud ERP for business growth

group 48096198 1 frame 1000003305

Your Business. Our Priority.

Best-in-class hotel management software

hospitality homepage 2 mob hospitality homepage 2

Your Business. Our Priority.

End-to-end retail management software

group 48096204 1 group 48096204

What are you interested in?

Cloud ERP

Hospitality management

Retail management

Meet aiERP: Priority's cutting-edge AI suite

Priority's aiERP represents a fundamental shift in enterprise software. We've radically reimagined ERP by embedding artificial intelligence into its core architecture, creating not just a system with AI features, but an inherently intelligent platform that thinks alongside you. With generative AI and machine learning capabilities, users can chat with the ERP using natural language to create complex, agent-like business rules, to build analyze and summarize custom reports, to forecast demand, to optimize delivery routes. With Priority, AI works invisibly but powerfully in every aspect of your business.

Phone frame
0 +

Countries

0 +

Partners

0 K

Customers

Phone frame
Priority platforms

A platform shaped around your business

Equip your business with the latest technologies, mobile apps, and automations to optimize every aspect of your operations.

Panorama Consulting Group Names its Top 10 Manufacturing ERP Systems for 2026

Get an in-depth overview of ERPs specifically built for manufacturing, with a focus on AI capabilities, to help manufacturers equip themselves for the changes up ahead.

panorama march26

Industries

Manufacturing

Manufacturing

Pharmaceutical

Pharmaceutical

Wholesale & Distribution

Wholesale & Distribution

Electronics

Electronics

Healthcare

Healthcare

Medical Devices

Medical Devices

Software and Technology

Software and Technology

Financial Services

Financial Services

Construction

Construction

Agriculture

Agriculture

Nonprofits

Nonprofits

Professional Services

Professional Services

Retail

Retail

Hospitality

Hospitality

Recognized in IDC® MarketScape

IDC® has recognized Priority as a Major Player in the Worldwide AI-Enabled Midsize Business Enterprise Resource Planning Applications 2025 Vendor Assessment.

idc 2025 designed 2 gigapixel standard v2 2x 3

TEC® recognized Priority ERP as the #1 ERP for SMBs

TEC's recent insight report dives deep into ERP solutions for SMBs, focusing on their functionality and user experience.

tec report updated size 2 1

See how Priority works for you