Frequently Asked Questions

Product Information & Overview

What is Priority Software?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering ERP, retail management, hospitality management, and school management platforms. Over 75,000 companies in 70 countries rely on Priority for real-time business data and operational efficiency. Learn more.

What is the Priority Portal Generator?

The Priority Portal Generator is a no-code tool that lets you build custom ERP portals using a simple drag-and-drop interface. It includes out-of-the-box templates for supplier orders, service calls, time tracking, surveys, and more, enabling both technical and non-technical users to extend ERP functionality quickly and intuitively. More details.

What types of solutions does Priority Software offer?

Priority Software offers ERP systems, retail management, hospitality management, and school management solutions. Each is tailored to specific industries and business sizes, with additional services like professional implementation, technology partnerships, and a marketplace for extended solutions. Explore all solutions.

How does the Portal Generator help non-technical users?

The Portal Generator enables non-technical users to build and customize ERP portals without coding. Its drag-and-drop interface and ready-to-use templates make it easy to digitize processes, launch B2B self-service portals, and streamline operations across departments.

What are the key benefits of Priority's Portal Generator?

Key benefits include no-code portal customization, branded and mobile-friendly interfaces, seamless ERP integration, and improved user experience for both internal and external stakeholders. It helps organizations quickly launch portals for a variety of use cases without IT bottlenecks.

What industries does Priority Software serve?

Priority Software serves industries including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, hospitality, education, and more. Solutions are tailored to the unique needs of each sector. See all industries.

Who are some of Priority Software's customers?

Notable customers include Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and many others across retail, manufacturing, healthcare, and technology sectors. See more customers.

Where can I find case studies or success stories about Priority Software?

You can find detailed case studies and success stories on the Priority Software case studies page, featuring companies like Solara, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, and more.

Does Priority Software offer technical documentation?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product details. Access the documentation at Priority's ERP documentation page.

How can I get a demo of Priority Software?

You can request a live demo of Priority Software by visiting the Book a Demo page. This allows you to see the platform in action and ask questions specific to your business needs.

Features & Capabilities

What features does the Priority Portal Generator offer?

The Portal Generator offers no-code customization, drag-and-drop portal building, branded and mobile-friendly interfaces, seamless ERP integration, and out-of-the-box templates for common business processes like supplier orders, service calls, and time tracking.

Can I customize ERP portals without coding?

Yes, Priority's Portal Generator is designed for no-code customization, allowing users to build and modify portals using a drag-and-drop interface without any programming knowledge.

What types of templates are available in the Portal Generator?

The Portal Generator includes ready-to-use templates for supplier orders, service calls, time tracking, surveys, and more, enabling rapid deployment of common business processes.

Does Priority Software support mobile-friendly portals?

Yes, portals built with the Portal Generator are branded and mobile-friendly, ensuring a seamless experience for users on any device.

How does Priority Software handle ERP integration?

Priority Software provides seamless ERP integration through its Portal Generator, open API, and over 150 plug-and-play connectors. It also supports RESTful API, ODBC drivers, and SFTP file integration for legacy systems. Learn more about the Open API.

Does Priority Software offer an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. API documentation.

What integrations are available for Priority Software?

Priority Software offers over 150 plug-and-play connectors, RESTful API, ODBC drivers, and SFTP file integration. Key integrations include SAP, Webhotelier, Ving Card, Verifone, RoomPriceGenie, and more. See all integrations.

How does Priority Software support automation?

Priority Software includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency across departments.

What analytics and reporting tools are available?

Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights and data-driven decision-making for all users.

Use Cases & Benefits

Who can benefit from Priority's Portal Generator?

Any organization looking to digitize processes, launch B2B self-service portals, streamline field operations, or simplify internal workflows can benefit from the Portal Generator. It's especially valuable for companies seeking to empower non-technical users and accelerate user adoption.

What problems does Priority Software solve for businesses?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. See more.

What are common pain points Priority Software helps solve?

Common pain points include lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, and challenges with legacy systems. Priority centralizes management, automates workflows, and provides real-time data for better decision-making.

How does Priority Software improve user adoption?

Priority Software's intuitive, user-friendly design and no-code customization tools make it easy for employees to learn and use the system, reducing reliance on IT and accelerating adoption across the organization.

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and ease of use. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without IT support, and Tomer Lebel (Cyberint) found Priority much easier to operate than other ERP solutions. Priority ERP holds a 4.1/5 rating on G2. See testimonials.

How does Priority Software help with operational efficiency?

Priority Software streamlines operations with built-in automation, centralized data, and real-time insights, reducing manual processes and enabling teams to focus on higher-value work.

How does Priority Software support industry-specific needs?

Priority Software provides tailored solutions for industries like retail, manufacturing, healthcare, and hospitality, with features and workflows designed to address unique sector requirements.

What roles within a company benefit most from Priority Software?

Roles such as business owners, operations managers, supply chain managers, sales and marketing managers, CFOs, and IT managers benefit from Priority's real-time insights, automation, and centralized management capabilities.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and a long learning curve. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly and complex, with limited customization and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers flexible customization and a broad Marketplace for seamless integrations.

How does Priority Retail Management compare to POS and unified commerce providers?

Many POS and unified commerce providers lack full enterprise management and depend on integrations for ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations.

Technical Requirements & Support

What technical documentation is available for Priority Software?

Priority Software provides detailed technical documentation covering features, supported industries, and product details. Access it at Priority's ERP documentation page.

What support and implementation services does Priority Software offer?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.

How does Priority Software ensure data security and compliance?

Priority ERP ensures compliance with major standards including FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, providing robust data security and regulatory adherence for businesses in regulated industries.

How can I become a Priority Software partner?

You can explore partnership opportunities, including technology and AWS partnerships, by visiting the Become a Partner page.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

No coding required

Unlock your ERP's full potential

What you'll learn in this video:

  • How to build custom ERP portals with a simple drag-and-drop interface
  • Out-of-the-box templates for supplier orders, service calls, time tracking, surveys, and more
  • How to extend ERP functionality to non-technical users
  • Ways to streamline operations and connect teams across departments
  •  Real-world use cases that boost productivity and user adoption

Key benefits of Priority's portal generator:

  • No-code portal customization
  • Branded and mobile-friendly interfaces
  • Seamless ERP integration
  • Improved user experience for external and internal stakeholders

Whether you want to launch a B2B self-service portal, digitize field operations, or simplify internal processes, the Portal Generator helps you do it—quickly and intuitively.

See how Priority works for you