Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Oct. 15, 2021
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QuickBooks vs ERP: What ERP does better

Keren Sherer Taiber

Chief Product Officer

Summarize with AI:

QuickBooks is a popular accounting software program used by small businesses around the world. It helps business owners to automate their accounting, invoicing, and preparing taxes. While QuickBooks is immensely popular and easy to use, it's not enough to effectively support a growing business.

Let's take a closer look into how an Enterprise Resource Planning (ERP) solution helps even small business owners to scale up, boost their operational efficiency and productivity, and in turn, increase their revenues. All this (and more), while saving valuable time, resources, and costs.

ERP helps businesses to automate their operational business processes and finances, and streamline and synchronize their business data. An ERP system consists of multiple modules, features, and functionality to seamlessly integrate operational workflows.

These can include Customer Relationship Management (CRM) tools, Human Resource Management System (HRMS), financials and accounting, sales, warehousing and inventory, and many more. More often than not, ERP replaces small businesses' legacy standalone software when an organization is primed and ready to grow.

1. ERP is a comprehensive business management solution

QuickBooks can only handle a growing business' accounting and invoicing needs. While it does its job well, it just isn't enough. Most businesses end up purchasing or subscribing to multiple software solutions for different business operations. ERP is a comprehensive solution that effectively manages and controls most business operations. It helps businesses to automate their accounting, sales and marketing, human resources, inventory management, and even customer service and support. As ERP is often offered as an entire suite with various modules that target every aspect of a company's operations, it's regarded as 'holistic' business solution. The ERP system is viewed as a single entity that focuses on business processes themselves, rather than individual elements, such as documents, workflow, or people.

2. ERP is scalable

Though ERP is often offered as an entire suite with multiple modules that target different areas of a business's operations, it is scalable. In other words, most vendors allow their customers to choose only a few modules initially and add features and functionality as they expand their operations. For a growing business, scalability is vitally important, as it helps to reduce expenses while maintaining access to tools that are otherwise unaffordable. QuickBooks, on the other hand, only helps businesses with general accounting processes. If they want to automate another area of their operations, they will have to purchase an additional software solution, which over time, can add up to costly IT expenses, not to mention maintaining and supporting a host of different software programs.

3. ERP helps streamline communication between departments

QuickBooks is a product that focuses primarily on a business's accounting and invoicing. As a result, it does not support nor enhance communication between departments that don't have access to accounting data. ERP, on the other hand, unifies data from different departments, and system access can be granted as needed to various departments inside the organization. This enhances intra-company communication, which in turn, enhances employee, team, and department management. An ERP system, for example, enables sales and customer support teams to communicate with one another, and share business data with their entire supply chains, such as warehouse managers, sales reps in the field, human resources, and many others.

4. ERP eliminates data redundancy

Many businesses use different software programs for different business operations. This results in multiple copies of data, leading to duplication and redundancy. If one department, for example, uses QuickBooks for accounting, while marketing and sales uses another, there will be vast amounts of data, and often the same data, entered into different software systems. An ERP syncs all business data in real-time across all departments, where all of the company's data is stored in a single location, on a single software platform, that's easily accessible by all employees. In turn, every department accesses the same data, while changes and updates are instantly visible to all, based on user permission levels. The results? Increased operational efficiency and productivity, and fewer human errors across the board.

5. ERP generates in-depth insights

QuickBooks generates valuable reports based on accounting data, invoices raised, payments processed, and more. However, it doesn't have access to other software tools that a business may concurrently use. As a result, its reports are not as comprehensive as a business might want them to be. On the other hand, ERP reports are comprehensive, as they are based on real-time data generated from various departments. This helps business managers and owners to gain real insights into their operations, view their actual performance, and make more accurate forecasts based on better-informed business decisions.

Scaling up? Consider ERP in place of QuickBooks

It shouldn't come as a surprise that a number of businesses have turned their attention to ERP to replace QuickBooks. ERP offers exceedingly more features and functionality, it's scalable to grow as your business grows, and it eliminates duplication of data. This directly enhances productivity and helps businesses to achieve their objectives, faster and easier. What's more, ERP helps growing businesses to make better-informed business decisions based on real-time data and actionable insights.

To implement ERP successfully and scale up quickly, contact us for a no-obligation call with one of our ERP implementation experts.

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The Author

Keren Sherer Taiber

Chief Product Officer

Since joining Priority in 1998, Keren has progressed through several leadership positions and now leads as the Director of Product Strategy. She has an industrial engineering degree and an MBA from Tel Aviv University. Her journey reflects a consistent dedication to advancement and excellence.