Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Aug. 02, 2022
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What ERP software modules do you need for your startup business?

Sagive Greenspan

CEO
Start-Up Office ERP Software

Summarize with AI:

In recent years, there has been a spurt in new business registrations. Most of these are startups trying to help a world with multiple problems ranging from pandemics to global economic instability. The pandemic also gave rise to work-from-home culture, which encouraged many to quit their jobs and start new businesses.

For instance, 69% of startups today started as home businesses. However, only 40% of these new businesses are profitable—the reasons for that vary, but one common thread is choosing an ERP solution that does not fit the business's needs. A full-fledged ERP for startups may not be the correct answer and may weigh it down. Contrary to popular belief, a lean, stripped-down, smart version of an ERP is the best choice for startup owners.

To put things in perspective, more than 60% of entrepreneurs feel that artificial intelligence is the most critical technology. Thus, it shouldn't come as a surprise that most startups have been trying to use AI-enabled enterprise resource planning solutions to automate their businesses.

Let's look into the essential ERP software modules you need for your startup business.

1. Customer relationship management (CRM)

You might be surprised to see CRM at the top of this list. However, the importance of implementing customer engagement strategies and building valuable relationships with prospects and customers cannot be stressed enough.

As a startup owner, you might find it very difficult to juggle multiple tasks and may not be able to nurture customer relationships on an ongoing basis. A modern CRM & sales module provides email automation functions and content personalization features to keep track of every interaction your prospects and customers make with your organization. The CRM module within an ERP can prove invaluable if you do not yet have a dedicated customer service team.

2. Business intelligence

The Business Intelligence module provides actionable insights that help you make quick decisions. You can easily monitor and evaluate your business operations to rectify issues before they occur. BI modules enable you to keep track of selected key performance indicators (KPIs) so that you know precisely where your fledgling startup stands. In addition, BI collects and aggregates data from other modules such as CRM, Financials, etc., which enable it to make accurate forecasts.

Based on these forecasts, you can change or modify your business strategy to improve your bottom line figures. BI ensures that your business is always on track and that every decision is based on accurate data.

3. Project management

As a startup, you may struggle to manage the few projects you finally managed to bag. However, if you do not submit your deliverables on time, your clients and customers may lose confidence in you, affecting your startup's credibility. Regardless of the number of employees, it is good practice to start using the Project Management module.

It helps you track all your tasks and projects step by step and ensure everyone has ready access to status reports of various tasks. You can grant various levels of access to key individuals across different projects and tasks. Most importantly, Project Management helps you track your performance and ensure that it improves over time. It provides valuable bottleneck data and enables you to become more productive and quickly scale.

4. Time and attendance

Most startups do not have many employees. Some start with just two employees, while others have several. Regardless of how small or big your startup is, keeping track of time and attendance is essential to allocate resources to critical individuals and incentivize their performance. In addition, a Time and Attendance module is key to ensuring that salaries are paid on time.

In addition, Startups often utilize freelance service providers to complete projects. Assuming the freelances work from remote locations where monitoring their progress may be tricky, the Time and Attendance module is imperative. Priority's Cloud ERP, for instance, offers collaborative tools that help you monitor and track your freelance workers while ensuring they manage projects efficiently.

5. Financials

The biggest challenge for any startup is managing its financials efficiently. The Financial module is crucial for your startup's everyday operations, from cash flow management and budget control to billing and revenue recognition.

Priority's ERP solutions come with built-in Business Process Management (BPM) tools which help you keep track of financial transactions and maintain tight financial control. In addition, a robust ERP solution such as Priority's Cloud ERP helps startups with real-time analytics and reports, which allow them to implement integrated planning.

ERP modules for startups should be scalable

Although all the above are essential ERP modules, the one actual capability you should focus on when choosing a business management software is the ability to allow you, in due time, to quickly and easily add modules as your startup grows.
The flexibility to scale, add or remove modules as and when required allows you to keep your technology-related expenditure at a minimum while ensuring that most tasks are automated.

Some other ERP modules that may be necessary for your startup include Inventory Management, Logistics, E-commerce, and Business Intelligence. Although most startups require a sales and marketing module, some may like to begin with just the CRM module, especially if they have just started to collect leads. As we know, the needs of each startup vary, and it isn't easy to generalize the requirements without an assessment.

If you are confused about which modules to choose for your startup business, We would be glad to help you choose modules specifically tailored to your business's size and nature.

In this article we've covered

ERP
BPM
Business Intelligence
Business Management

The Author

Sagive Greenspan

CEO

Over the past two decades, Sagive has successfully managed complex programs and organizations within the telecom and financial sectors. Throughout his career, he has held various executive roles, overseeing large-scale P&Ls, development, client engagements, business development, as well as managing substantial delivery organizations. Sagive has played instrumental roles in integrating and managing acquired companies within large organizations of over 2000 people. Sagive's passion lies in driving growth by merging technology, innovation, and people—both employees and customers. He firmly believes that fostering relationships and delivering value in every interaction leads to mutual success and substantial growth.