Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

Convenience Stores

Centralized omnichannel management software

Convenience Stores

Expand your convenience store's market reach

Priority's state-of-the-art RMS features dynamic mobile point-of-sale (POS) and self-service kiosk applications. Ensure seamless integration with your central system to guarantee flawless inventory, price, and sales tracking. Implement customized promotional strategies such as personalized discounts and exclusive offers to maximize store profitability by increasing customer spending, acquiring new customers, and improving customer experience while increasing store traffic.

Transform convenience stores customer retention and engagement

Priority's Customer Loyalty Management System is uniquely designed to create and manage various loyalty programs tailored to your business strategy.
Our innovative rule based, dynamic segmentation logic help create a customized customer retention strategy, by automatically categorizing shoppers to offer custom rewards, exclusive discounts, and unique incentives to attract new buyers and maintain customer loyalty according to the customer subdivisions. (e.g. Experimenters, high spenders, etc.) Seamlessly run omnichannel loyalty campaigns to build an engaged community around your brand, and generate a growing revenue stream.

Female Customer Using A Self Service Kiosk In A Convenience Store

Optimize vendor rebate processes

Easily manage vendor rebate agreements while automating rebate requests and reconciliation processes.
Tailored to meet the unique requirements of each vendor, Priority allows for various rebate formulas and handles periodical reconciliations with precision. Additionally, you can configure individual contracts for specific vendors, merchandise, periods, transactions, and even specific shops or marketing campaigns.
Upon approval of a rebate, an invoice is immediately issued. This updates the actual cost of the items, ensuring accurate revenue and margin reports and optimizing financial management.

Advanced convenience store inventory management and replenishment

Priority offers a comprehensive mechanism for replenishment that considers various parameters to automatically generate purchase orders from vendors or your central warehouses.
The Mechanism considers periodic sales rates, predicted inventory according to days required for sales, existing purchase orders and multi-store orders, minimum and maximum inventory thresholds, quantities in item bundles, and other relevant factors.

Priority streamlines the procurement process by automating it and helps retailers maintain accurate inventory levels and avoid stockouts and outdated inventory.

Convenience Store Worker Checking For Stock

True omnichannel retailing in convenience stores

Priority's innovative Headless-Commerce engine ensures a cohesive customer experience across multiple points of customer interaction. It seamlessly applies the same promotions, pricing, loyalty points and redemption options across all points of contact, including mobile apps, self – service kiosks, web stores, physical stores and more.

This allows for easy integration and connection between various shopping channels, ensuring that customers receive consistent promotions, loyalty points, and stock information, regardless of where they shop.

See what Priority can do!

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

Retail Sales Expert

See how Priority works for you