Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

aiERP
Get a Demo
Mar. 25, 2023
ERP

How an ERP optimizes procurement processes for manufacturing

Barry Spielman

Director of Product Marketing

Summarize with AI:

While the current cloud adoption rate stands between 7% and 8% of total infrastructure consumption globally, this figure will likely shoot up over the years. Cloud-based enterprise resource planning solutions (ERP), in particular, will probably see their adoption rate increase in the coming years, especially among manufacturing units.

Although it is known for helping automate everyday business processes such as accounting, sales, production and planning, Human Resource management, and marketing, an ERP plays a crucial role in manufacturing. ERP products targeted at manufacturing companies ensure that more focus is given to automating production lines, procurement of raw materials, and warehouse operations.

ERP, WMS, and procurement management work in tandem to help manufacturers.

Manufacturing ERP solutions usually consist of robust WMS and purchase management capabilities. For example, Priority's Manufacturing ERP Software deftly integrates WMS and purchase management to ensure manufacturers can easily trace and track raw materials from their origin to their warehouse location.

In addition, Priority's Manufacturing ERP Software helps purchase managers procure raw materials and services in sync with insight generated by its inventory management system. Consequently, procurement is an almost automated process.

This article looks at how ERP manages procurement, especially in manufacturing.

What is procurement in ERP?

An ERP helps purchase managers automate and regulate the process of procuring goods. It helps regulate the process of raising requisition requests and purchase orders and manage invoices and receipts.

An ERP helps minimize fraud and ensures transparency between purchase managers, suppliers, and vendors. Most importantly, it helps track purchased goods, collect shopping documents, track where purchased goods are stored in warehouses, and ensure that historical details can be retrieved even after production.

Key benefits of using ERP for procurement for manufacturing businesses

ERP helps purchase managers to note down quote and order details and track purchase orders until they are fulfilled. ERP automates most steps starting from identifying the need for procurement, purchase requisitions, requisition reviews, and approvals to the process of soliciting. This step involves generating a purchase order and sending out requests for quotations (RFQs). An ERP also handles post-solicitation procedures such as signing the purchase order contract, managing and tracking the order, and keeping records for future use.

Here are the key benefits of using ERP to manage your purchases:

Real-time monitoring and visibility of purchases

One of the biggest challenges that purchase managers encounter is the lack of transparency when dealing with suppliers and vendors. Procurement management features ensure that purchase managers can track and trace from where their raw materials originate. This is especially important to back claims about product affirmations to end users.

As many suppliers and vendors subcontract procuring raw materials to manufacturers, purchase management tools help enhance transparency. While subcontracting is common, a lack of transparency can interfere with tracking and tracing when things go wrong. For example, Priority's Serial and Lot Tracking helps you manage material and product traceability through every stage in the supply chain.

Some of the relevant advantages are:

  • Complete control over procurement in the supply chain. You can ensure that you can minimize faulty finished products or failed quality tests.
  • Access to historical purchase data is essential to manage backorders easily.
  • Track both previous shipments and payments of goods so that you can quickly raise issues if there are any disputes or problems with quality in real-time.

Streamlined purchase order (PO) management

Manufacturing companies often need help to keep up with order fulfillment. There are times when they are understocked, while other times, they are overstocked. While the former leads to loss of business opportunities, the latter leads to resource wastage and loss of revenue. Hence, purchasing the right amount of raw materials based on demand is crucial.

Automated processes help control procurement costs and accelerate purchase order approvals.

  • Priority's Material Requirements Planning (MRP) helps you determine your raw material requirement based on sales orders, frequency of needs, and various other metrics.
  • Data from multiple sources help predict precisely how much raw material needs to be purchased and when.
  • Accurately plan, schedule, and control your inventory management system.

MRP is integrated into Priority ERP to help you streamline your purchase orders seamlessly.

Better supplier management

Most manufacturing companies purchase from a pool of suppliers curated based on different attributes. This could be the nature of the raw materials or services they sell, their location, or the quality of the products. Other characteristics include discounts, trust, and speed of delivery.

Depending on the context and need, purchase managers can raise requisition requests to different suppliers and approve purchase orders to be given to suppliers with the best quote. An ERP helps ensure that all this is automated and transparent, which helps build trust between purchase managers and suppliers. Invariably, this helps manage suppliers better, leading to better outcomes.

Other benefits include:

● Enable suppliers to share their catalogs directly with your purchase management tool so that you can approve purchases on the go.
● Rate your vendors and leave feedback to expect better service in the future.
● Automate purchases from favored vendors when there is a high demand for raw materials.

Cost savings through automation and improved negotiations.

An ERP is a powerful tool that gives valuable insights about demand and supply, discounts offered by suppliers' competitors, and various other metrics that are relevant during purchase. ERP automates the process of making requisitions and indents and chooses suppliers that provide the best quote in addition to other variables and attributes such as quality, timeliness of delivery, etc. This helps ensure cost reduction both in the short and long term.

In addition,

  • Data from the ERP allows purchase managers to negotiate with suppliers and vendors skillfully and ensure that they get the best bargain possible.
  • Landed cost calculations help you understand the total expenses incurred during the purchase. This includes taxes, currency conversions, shipping charges, insurance, and similar fees.

The right ERP helps you manage your manufacturing purchases efficiently.

Manufacturing is a complex process involving several business processes best handled by an ERP dedicated to manufacturing units. Such an ERP helps manufacturers to assess material requirements, manage product data, and automate multiple production processes used in discrete, repetitive, and mixed-mode manufacturing.

For example, Priority's cloud-based Manufacturing ERP Software does all of the above in addition to executing manufacturing, implementing quality control and assurance, and inventory control. Most importantly, our ERP for manufacturers has a tightly integrated purchase management feature encompassing various modules. As such, you can easily manage your vendors and suppliers and ensure that you can always trace back every material you purchased down to its originating supplier warehouse.

Consequently, you can monitor your inventory levels in real-time and streamline your purchase order management while ensuring that you build lasting relationships with your loyal suppliers. Most importantly, you will save a lot of expenses thanks to automating manual tasks and reducing human errors and fraud.

Contact us today to learn how Priority's ERP Software can help you manage your purchases.

In this article we've covered

ERP
export
Manufacturing

The Author

Barry Spielman

Director of Product Marketing

Barry Spielman is a seasoned B2B marketing professional. A skilled public speaker and organizer, Barry has managed large teams and executed complex initiatives across PR, analyst relations, events, SEO, and advertising. With a track record of publishing content and achieving industry recognition, he is known for his excellent interpersonal skills and collaborative approach to achieving results.