Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Mobile ERP apps for on-the-go efficiency

Leverage Mobile ERP for Seamless Remote Business Management

Managing tasks on the go with real-time mobile ERP apps

Priority's mobile ERP applications ensure robust system features and functionality are accessible from any mobile device or tablet, offering real-time visibility and access to your business operations for constant connectivity and productivity, anywhere. These applications support both ready-to-use and customizable options, enabling efficient management of tasks such as making calls, sending emails, accessing parts catalogues, viewing customer details, and placing orders directly from your device. Enhanced with productivity-boosting features like barcode scanning, image capture, document signing, and push notifications, our mobile solutions keep you connected and in control, whether you're in the office, traveling for business, or working remotely.

Ready-to-Use Mobile Apps

Access Priority's diverse range of pre-built mobile applications anytime, anywhere, for real-time business insights. Gain a holistic perspective of your operations, boost efficiency of your business processes, with rapid issue resolution directly from mobile devices. Our out-of-the-box mobile apps cater to various roles, including CRM, Sales, Sales Reps, Purchasing, and Inventory Management.

Features

  • Credit card clearing
  • Documents sharing
  • Quick actions – swipe (phone, email, navigate)
  • Push notifications
Ready-to-Use Mobile Apps

Mobile App Generator

Priority's Mobile Application Generator lets users quickly build custom mobile apps without development costs or skills, integrating ERP tasks seamlessly onto mobile devices. Convert Priority screens and processes into tailored mobile apps, enhancing field workers' experiences with features like catalogue views, offline functionality, scanning, questionnaires, and customer signatures—all created within minutes.

Mobile App Generator

Build custom mobile apps without development costs or skills

The Basic Generator

Basic Generator includes all ready-to-use apps, plus options for personalized apps featuring forms, programs, portlets, and reports. It comes with all the features of the ready-to-use apps, enhanced with additional functionalities such as barcode scanning and location services, for a comprehensive and customized solution.

The Premium Generator

The Premium Generator encompasses all ready-to-use apps and adds a suite of personalized apps, including forms, programs, portlets, reports, multi views, and saved searches. Building upon the Basic Generator's features, it further introduces catalogue view, document signing, questionnaires, and offline capability, offering an enhanced, comprehensive solution for advanced mobile app development.

FAQs

What industries can benefit from a mobile ERP solution?

A mobile ERP solution can benefit a wide range of industries, particularly those with a mobile workforce or a need for real-time data access. Industries such as field service, construction, logistics, sales, retail, and healthcare can greatly benefit from mobile ERP. The mobile ERP enables employees to access critical business data and applications on-the-go using smartphones or tablets, increasing productivity and efficiency. Field service technicians can access service requests, update work orders, and access equipment information remotely. Construction teams can view project progress, manage schedules, and communicate with stakeholders in real-time. Sales representatives can access customer data, check inventory levels, and process orders while on the move. Mobile ERP empowers businesses with agility and flexibility, enhancing decision-making and responsiveness in industries where mobility is essential for success.

Does Mobile ERP offer offline capabilities for data access in areas with limited connectivity?

Yes, many Mobile ERP solutions offer offline capabilities for data access in areas with limited or no connectivity. These systems allow users to download necessary data and information onto their mobile devices while they are connected to the internet. When they enter an area with limited or no network coverage, they can continue to access and work with the downloaded data offline. Once the device reconnects to the internet, any updates or changes made offline are synchronized with the central ERP system. This offline functionality is particularly beneficial for industries with field-based or remote workers who may encounter connectivity issues while on the move. It ensures uninterrupted access to critical business information, enabling productivity and data entry even in areas with unreliable or no network access.

Which mobile platforms and devices are compatible with Mobile ERP applications?

Mobile ERP applications are designed to be compatible with a variety of mobile platforms and devices. They typically support popular operating systems such as iOS for Apple devices, Android for various smartphones and tablets, and Windows Mobile for Windows-powered devices. Mobile ERP applications are optimized to provide a consistent and user-friendly experience across different platforms and screen sizes, ensuring seamless functionality and data accessibility for users on their preferred devices. This compatibility allows organizations to offer Mobile ERP solutions to a diverse workforce with various devices, enabling employees to access critical business data and perform tasks conveniently and efficiently while on the go.

Can Mobile ERP be used by employees outside the organization, such as sales reps, vendors or customers?

Yes, Mobile ERP can be used by employees outside the organization, such as sales representatives, vendors, or customers. Many Mobile ERP solutions offer features like external user access or portals that allow organizations to extend ERP functionalities to external stakeholders. Sales reps can use Mobile ERP to access customer data, check inventory, and process orders on the go, enhancing customer interactions and responsiveness. Vendors can have access to purchase orders, supply chain information, and invoicing details, streamlining the procurement process. Customers can use Mobile ERP portals to view order status, track shipments, and access self-service features like account information or support inquiries. By providing secure and controlled access to external users, Mobile ERP empowers organizations to collaborate effectively with external stakeholders, enhance service levels, and improve overall business relationships.

Is My Business Ready to Use Mobile ERP?

Determining if your business is ready to use Mobile ERP depends on various factors. Consider whether your employees frequently work remotely or in the field, and if accessing real-time data on the go would improve their productivity. Evaluate if your current ERP system offers a mobile solution that aligns with your business needs, or if investing in a mobile ERP application would enhance efficiency and decision-making. Assess the security measures in place to protect sensitive data when accessed through mobile devices. Additionally, analyze the potential benefits, such as improved customer service, faster response times, and streamlined processes, against the costs and implementation challenges. If your business requires enhanced mobility, real-time data access, and the ability to perform critical tasks remotely, then Mobile ERP might be a valuable addition to your organization.

See how Priority works for you