Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Retail Management System Store Operations & Workforce Management

Store operations & workforce management application

Foster data-driven operational efficiency

With an all-in-one mobile application, establish a culture of goal achievement with advanced in-store employee management

Schedule a demo
Retailers
Priority POS Tablet POS Mobile POS Self-service kiosk Mobile back office Workforce mobile app

Empower your team and boost sales with complete, in-store operational visibility

Gain real-time insights into your store's performance, empower shop employees with the information they need to provide exceptional customer service and take complete operational control of your store with a centralized, data-driven tool that is a part of the Priority retail management solution. The workforce management and store operation application offers a comprehensive suite of features that provide visibility and control over all aspects of your store operations and workforce, including onboarding and procedures, employee scheduling, sales performance, and inventory management, and enables you to make informed decisions, identify trends, and optimize performance to drive the success of your store.

Ipad 2 1 Scaled

Optimize workforce efficiency with advanced employee management

Effectively manage your workforce with a comprehensive, user-friendly employee management mobile app. Newly onboarded employees can seamlessly familiarize themselves with company policies and procedures thanks to a well-structured onboarding process on the go. The app offers managers the ability to create highly optimized shift schedules that consider various factors such as budgetary constraints, individual employee preferences, and compliance with regulatory standards to ensure that staffing levels are maintained at an optimal level. Additionally, the app allows for the assignment and tracking of individual tasks, promoting accountability and boosting overall store productivity.

Twoemployees

Intuitive retail dashboards and performance tracking

Our intuitive interface delivers real-time insights, empowering store managers to oversee overall store performance and vital KPIs such as sales, conversion rates, and inventory levels. The mobile app collates data from the RMS to provide diverse dashboards for monitoring departmental and individual employee targets, including performance dashboards, employee targets, incentives dashboards, and store targets dashboards.

Dahsbord 1 Scaled

Custom workflows with advanced business process management

Enhance your retail team's efficiency with an easy-to-use Business Process Management (BPM) tool. This tool enables you to visually map and customize workflows tailored to your store's employees' tasks and processes. Whether it's inventory management, order fulfillment, customer service protocols, or cashier procedures, you can create clear, step-by-step guides for each activity. This promotes consistency, reduces errors, and empowers employees to perform their roles effectively, resulting in a smoother and more efficient retail operation. The platform also triggers automated alerts and generates reports at each stage, keeping you informed of potential delays or exceptions, enabling early intervention, and ensuring a seamless customer experience from purchase to fulfilment.

Task 1 Scaled

Catalog and item inventory visibility

Gain full control of your product information with advanced catalog visibility tools. The application serves as a centralized hub for all store item data, including product numbers, detailed descriptions, and real-time pricing. It enables the store staff to track inventory levels, not only within each store, but also across the entire retail chain, ensuring informed, data driven sales engagements.

Catalog Item Inventory 1 Scaled

See what Priority can do!

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Retail Sales Expert

Advanced features for smart retail operations

Mobile Retail app

Mobile application for management on the go

Workforce management

Efficient scheduling and tracking of employee shifts

Empower your team and optimize sales performance with in-store operation workflow management, store performance visibility, shift management, and more

KPI Dashboards

Real-time tracking and analysis of sales data to set targets and motivate employees

Digital Forms

Easy creation and management of employee forms and surveys

Knowledge Center

A centralized database for company procedures and policies for onboarding and operations

Task Management

Assignment and tracking of tasks across stores

BPM (Business Process Management)

Customizable workflows for various business processes

Social Module

Information sharing for HR and employee engagement

Signature Management

Streamlined approval processes for documents

Promotions Management

Management and execution of promotional campaigns

Catalog and Inventory visibility

Centralized view of product information and inventory levels

Office Tools

Integrated email and spreadsheet functionalities

Mobile Retail app

Workforce management

KPI Dashboards

Digital Forms

Knowledge Center

Task Management

BPM (Business Process Management)

Social Module

Signature Management

Promotions Management

Catalog and Inventory visibility

Office Tools

Mobile application for management on the go

Efficient scheduling and tracking of employee shifts

Empower your team and optimize sales performance with in-store operation workflow management, store performance visibility, shift management, and more

Real-time tracking and analysis of sales data to set targets and motivate employees

Easy creation and management of employee forms and surveys

A centralized database for company procedures and policies for onboarding and operations

Assignment and tracking of tasks across stores

Customizable workflows for various business processes

Information sharing for HR and employee engagement

Streamlined approval processes for documents

Management and execution of promotional campaigns

Centralized view of product information and inventory levels

Integrated email and spreadsheet functionalities

Main features

Asset

Mobile application for management on the go.

Asset

Workforce Management: Efficient scheduling and tracking of employee shifts.

Asset

KPI Dashboards: Real-time tracking and analysis of sales data to set targets and motivate employees.

Asset

Digital Forms: Easy creation and management of employee forms and surveys.

Asset

Knowledge Center: A centralized database for company procedures and policies for onboarding and operations.

Asset

Task Management: Assignment and tracking of tasks across stores.

Eee

BPM (Business Process Management): Customizable workflows for various business processes.

Asset

Social Module: Information sharing for HR and employee engagement.

Asset

Signature Management: Streamlined approval processes for documents.

Asset

Promotions Management: Management and execution of promotional campaigns.

Replenish

Catalog and Inventory visibility: Centralized view of product information and inventory levels.

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Office Tools: Integrated email and spreadsheet functionalities.

Related resources

Priority Retail Management System Brochure
Brochure

Priority retail management system brochure

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In-Store Experience Webinar
Webinar

In-store experience webinar

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12 Key Features Of A Pos System
Article

12 Key Features of a POS System

Read more

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