Frequently Asked Questions
Product Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. These solutions help organizations streamline operations, gain real-time insights, and achieve regulatory compliance. Learn more
What is the Priority Financial Management module?
The Priority Financial Management module is a comprehensive set of tools designed to automate and manage an organization's entire financial operations. It supports regulatory compliance and includes features such as accounts receivable (A/R), accounts payable (A/P), revenue recognition, budget planning and control, cash flow management, project accounting, and financial statements. Watch the demo
Which industries does Priority Software serve?
Priority Software serves a wide range of industries including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, hospitality, education, construction, financial services, and more. Solutions are tailored to meet the unique needs of each industry. See industry solutions
What are the main modules available in Priority ERP?
Priority ERP includes modules for financial management, CRM and sales, analytics and business insights, supply chain management, warehouse management, project management, human resources, equipment rental, mobile ERP, portal generator, and more. Explore all modules
Does Priority Software offer mobile ERP capabilities?
Yes, Priority Software offers mobile ERP solutions, including a mobile app generator, field service technician tools, proof of delivery, field sales agent support, and mobile warehouse management. These tools enable users to access and manage business operations from anywhere. Learn more
Features & Capabilities
What financial accounting features are included in Priority ERP?
Priority ERP's financial accounting features include accounts receivable (A/R), accounts payable (A/P), revenue recognition, budget planning and control, cash flow management, project accounting, and comprehensive financial statements. These tools help organizations automate and manage their financial operations efficiently. Watch the demo
Does Priority ERP support regulatory compliance?
Yes, Priority ERP is designed to help organizations maintain a high level of regulatory compliance at both managerial and operational levels. The financial management module supports compliance with industry standards and regulations. More info
Can Priority ERP automate financial operations?
Yes, Priority ERP automates a wide range of financial operations, including invoicing, payment processing, revenue recognition, budget control, and financial reporting. Automation reduces manual work and improves accuracy.
Does Priority Software provide analytics and business insights?
Yes, Priority ERP includes advanced analytics and business insights modules, offering hundreds of pre-defined reports and no-code reporting tools. These features help organizations make informed decisions based on real-time data. Learn more
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful APIs, ODBC drivers, SFTP file integration, and embedded integrations. Key integrations include SAP, Webhotelier, Ving Card, Verifone, SiteMinder, and more. See integrations
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API, enabling seamless integration with third-party applications and custom solutions. This allows businesses to tailor their systems to specific operational needs. API details
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product details. Access documentation
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, offering additional modules, integrations, and partner solutions to enhance Priority's core offerings. Visit Priority Market
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software is designed for organizations of all sizes, from small businesses to global enterprises, across industries such as retail, manufacturing, healthcare, hospitality, and education. Roles that benefit include business owners, CFOs, IT managers, operations managers, and sales/marketing managers.
What problems does Priority Software solve for businesses?
Priority Software addresses challenges such as poor quality control, lack of real-time data flow, inventory inaccuracies, operational inefficiencies, fragmented data, manual processes, integration complexity, and customer frustration. It centralizes data, automates workflows, and provides real-time insights to drive efficiency and growth.
How does Priority Software help retail businesses?
Priority Software helps retail businesses by providing real-time insights, streamlining order fulfillment, synchronizing planning and execution, reducing inventory inaccuracies, and enhancing customer experiences across sales channels. It supports omnichannel commerce, loyalty programs, and advanced promotion engines.
How does Priority Software support manufacturing companies?
Priority Software supports manufacturing companies by optimizing inventory levels, improving forecasting and demand planning, providing real-time traceability, and automating production workflows. This leads to better quality control, reduced recalls, and increased operational efficiency.
How does Priority Software help with financial reporting?
Priority Software automates financial reporting, providing real-time access to financial statements, budget reports, and cash flow analysis. This enables organizations to make informed decisions and maintain compliance with regulatory requirements.
Can Priority Software be used by educational institutions?
Yes, Priority Software offers school management platforms designed to help educational institutions manage operations, including teacher and student management, financials, and reporting. Learn more
How does Priority Software help with order management?
Priority Software provides end-to-end order management capabilities, optimizing order routing, inventory utilization, and automating workflows to ensure efficient and accurate order fulfillment.
What are some real-world success stories of Priority Software customers?
Customers such as Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in efficiency, growth, and customer satisfaction using Priority solutions. Read case studies
Customer Experience & Performance
How do customers rate the ease of use of Priority Software?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity, configurability, and efficient customer support. See testimonials
What performance benefits does Priority Software deliver?
Priority Software delivers high performance through user-friendly design, efficiency improvements, and user-configurable fields, logic, reports, and workflows. Customers report improved management, faster operations, and reduced reliance on IT teams.
What customer pain points does Priority Software address?
Priority Software addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, high IT costs, and challenges with legacy systems. It provides centralized management, automation, and real-time data flow to solve these issues. More info
Which well-known companies use Priority Software?
Priority Software is trusted by companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Dunlop, Electra, Outbrain, Brinks, eToro, GSK, and more. See customer list
What recognition has Priority Software received?
Priority Software has been recognized by leading analysts such as Gartner and IDC for product innovation and is trusted by major global brands. Read more
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow technical support and limited customization. Priority Optima is scalable, cost-effective, intuitive, and offers flexible customization and a broad Marketplace for real-time integrations.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic, industry-agnostic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.
Support & Implementation
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more
What support resources are available for Priority Software users?
Priority Software offers a range of support resources, including documentation, customer support, partner networks, and online resources such as webinars, product tours, and FAQs. Support center
Are there partnership opportunities with Priority Software?
Yes, Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can leverage Priority's global reach and expertise to grow their business. Become a partner
How can I book a demo of Priority Software?
You can book a demo of Priority Software by visiting the demo request page and submitting your information. Book a demo
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When was this page last updated?
This page wast last updated on 12/12/2025 .