Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

Aug. 25, 2025
ERP

The 12 most common ERP implementation mistakes in 2026 and how to avoid them

uthor photo

Meital Cohen Kadosh

Head of Delivery

Summarize with AI:

ERP systems are designed to streamline operations, improve data visibility, and support better business decisions. But even with the best software, success is never guaranteed. Take a look at some of the most common ERP implementation mistakes that businesses make so that you (and your organization) can potentially avoid them. In fact:

  • Only 25–45% of ERP projects are deemed fully successful

  • 50% exceed their original budgets

  • And 82% of failed projects involve user resistance or poor planning

Why do so many implementations go wrong? Because of avoidable mistakes made before, during, and after the project.

Here are 12 of the most common ERP implementation mistakes we’ve seen on the ground, and how you can avoid them.

Common mistakes before ERP implementation

1. Choosing the wrong ERP partner

Your ERP partner isn’t just a vendor, they’re your guide throughout a complex transformation. Choosing a partner who doesn’t understand your industry, processes, or goals can set your project up for failure before it even begins.

Pro tip: Look for a partner who brings deep domain knowledge, a proven methodology, and a commitment to long-term collaboration, not just delivery.

2. Failing to analyze business processes

One of the most common pitfalls is jumping straight into implementation without first reviewing how your business actually works. In 2026, ERP failures still frequently stem from automating outdated or broken processes.

Pro tip: Before configuring anything, assess your current workflows, identify inefficiencies, and define what better looks like.

3. Lack of clear goals and scope

Without clear project goals and a well-defined scope, even the best ERP system will drift off course. In 2026, a huge number of ERP projects are delayed, and 25% never go live, often due to unclear expectations and creeping requirements.

4. Not getting stakeholder buy-in

ERP success hinges on executive support and cross-functional alignment. When leadership treats ERP as "just another IT project," the rest of the organization follows suit. Secure buy-in early, especially from business leaders.

Some businesses don’t place enough emphasis on the consulting process, where your ERP vendor will not only answer all of your questions and concerns but proactively provide you with all the information you need, to make better-informed business decisions along the way. Reputable vendors understand their products well and can help you choose the best-suited ERP modules to manage and control your business.

Pro tip: Make ERP part of your strategic roadmap, not just a back-office upgrade.

Common mistakes during ERP implementation

5. Insufficient project planning

Even with the right goals and partner, weak planning can derail an otherwise strong implementation. A successful project needs a clear timeline, assigned roles, and internal accountability.

Pro tip: Build a detailed project plan that includes phased milestones, clear responsibilities, and contingency buffers. Revisit and refine it often.

6. Neglecting change management

ERP is a people project. In my experience, many ERP failures cite user resistance as a major contributor. If you don’t manage the human side of change, even the most advanced systems will fail to gain traction.

Pro tip: Communicate early and often. Involve key users in testing and training. Don’t just teach the “how”, explain the “why.”

7. Underestimating data migration

Clean, accurate data is the foundation of any ERP system. Yet data migration is often underestimated, rushed, or deprioritized, leading to reporting issues, process errors, and delays.

Pro tip: Prioritize data cleansing and validation. Test migration in stages. Assign data owners to ensure accountability.

8. Skipping proper testing

Testing shouldn’t be treated as a checkbox. Without thorough validation, even small issues can grow into major disruptions post go-live.

Pro tip: Include multiple rounds of testing: system, integration, UAT, and go-live simulation. Test real scenarios with real users.

Common mistakes after ERP implementation

9. Treating go-live as the finish line

Many teams celebrate go-live as the end of the project. But the reality is, go-live is just the beginning.

Pro tip: Plan for post-go-live stabilization, user support, and continuous improvement. Keep your implementation team involved in early operations.

10. Lack of support and training post-go-live

Without ongoing support, even well-trained users can lose momentum. Quick fixes go unresolved, and adoption drops.

Pro tip: Establish a structured post-launch support plan, including helpdesk resources, training refreshers, and feedback loops to capture early issues.

11. Not measuring performance or results

ERP implementation success isn’t just about being “live.” It’s about delivering measurable value—faster processes, better visibility, fewer errors.

Pro tip: Track KPIs defined at the outset. Regularly review system performance with business stakeholders and identify areas for improvement.

12. Failing to take advantage of AI and continuous innovation

ERP has evolved. Today’s systems include embedded AI to enhance forecasting, automate tasks, and surface insights. Yet many businesses ignore these capabilities post-go-live.

Final thoughts

ERP success isn’t about perfection, it’s about preparation. Most failures come from small missteps that snowball over time. But with the right partner, a structured plan, and a strong internal team, your ERP project can deliver lasting results.

Avoiding these 12 mistakes won’t guarantee success, but it will make it far more likely.

Want a partner who can guide you through every phase from planning to post-go-live optimization? Explore how Priority’s implementation services can support your success.

See how Priority works for you