Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

aiERP
Get a Demo
Oct. 23, 2021
ERP

What's Inside a basic ERP system?

Yossi Nissan

CMO

Summarize with AI:

ERP (Enterprise Resource Planning) systems have long been used by organizations of all sizes, to automate and optimize operational business processes, manage and control a company's financials, and more. As full-fledged ERP systems are complex, and often, cumbersome, requiring considerable investment in terms of time, resources, and costs, many vendors offer basic ERP packages.

Fortunately, a basic ERP system is usually sufficient for most organizations to manage their business processes and financials. Both small and mid-sized businesses benefit from basic packages, and more features can be added as and when needed, when a company decides to scale. In fact, it's probably the best place to start when moving from legacy tools and practices. Let's take a closer look at what's included in a basic ERP package, and what you can expect to find inside.

Basic modules offered by competitive ERP vendors

Most entry-level ERP solutions offer the modules listed below, however, it may depend on the individual vendor, and some of these modules may be offered as additional features, and not part of the basic package.

Financial Management. One of the primary features of an ERP is to help you automate your financial operations. Even the most basic cloud-based ERP systems are equipped with integrated planning and budgeting tools. You'll also be able to gain control over your banking and cash flow, and automate accounts in the process. In addition, a basic ERP system can also reduce the complexities associated with purchasing processes.

Business Intelligence. Business analytics help organizations to make better informed business decisions in multiple areas. Business Intelligence (BI) tools help you monitor your overall business performance and gain insight into what the future holds, based on Key Performance Indicators (KPIs). While most ERP vendors offer some level of BI in their basic packages, it's important to confirm that you'll be able to view and generate all of your business data and reports on intuitive, user-friendly system dashboards.

Supply Chain Management. One of the most important functions of any ERP is to help businesses, small and large, to manage and control their inventories, and maintain a streamlined supply chain. A fully integrated, end-to-end Supply Chain Management (SCM) module efficiently handles every stage of your supply chain, including planning, execution, and customer support, enabling delivery of your product or services, on time, and on budget.

Human Resource Management. Although a Human Resource Management System (HRMS) is often sold as a separate solution, many of today's basic ERP packages come equipped with a built-in HR management module and functionality. A basic package will enable managers/HR professionals to streamline employee information, manage new hires, employee onboarding, payroll, promotions, compensation changes, and more. This module may also include time and attendance tracking and reporting.

Project Management. Automated project management is an important component of a basic ERP package. This module helps organizations to manage and control customer projects, including comprehensive project planning and tracking, resource management, and costing, backed by supporting tasks within or between projects, to reduce operational costs and seamlessly integrate processes across your organization. It reduces delays in project completion and enhances overall team collaboration and productivity, and is one of the most important functions of an ERP for freelancers, consultants, and small businesses.

Shipping & Delivery. With the rise of e-commerce on a global scale, automating shopping and deliveries are key to enhancing the customer experience. Although part of supply chain management, it's important to ensure that shipping and deliveries and logistics management are included in your basic ERP package. This module enables your organization to meet delivery dates, eliminate errors, control shipping costs, respond immediately to customer delivery status requests, and track your shipments in real-time. It's essential for businesses that run online shops.

Customer Relationship Management (CRM). A CRM module is a crucial component of any ERP. It manages and controls customer relations to enhance your company's interaction with current and potential customers, to boost the customer experience, and ultimately, drive sales. A strong CRM module also includes Sales, enabling you to manage lead generation, opportunity and account management, sales & order targets, target & forecast analysis, and more.

A basic ERP package may be more than sufficient

As you can see, a basic ERP system is ideal for small or mid-size organizations that have just started to automate their business processes. It is also a great choice for start-ups, freelancers, and agencies that are looking to enhance their productivity and growth. It consists of all the basic features that one can expect from a full-fledged ERP, although they may be limited in terms of features and capacity.

Most vendors allow you to upgrade to more premium plans as and when you require additional features and customizations. To find out if a basic ERP package is the right choice for you and your business, contact us for a no-obligation call with one of our ERP implementation experts.

In this article we've covered

ERP
ERP Implementation

The Author

Yossi Nissan

CMO

Yossi has been spearheading Priority's worldwide marketing efforts since 2021, leveraging his extensive 18-year background in marketing within the B2B technology sector. His professional journey started at Motorola Solutions, where he assumed multiple roles, eventually rising to the position of Vice President of Global Marketing at RADWIN. He is academically grounded with a B.Sc. in Electrical Engineering from Tel Aviv University and an Executive MBA from Bar-Ilan University.