Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

Unified Commerce

Every touchpoint connected; every customer delighted

Centralize retail management across brick-and-mortar stores and online channels

Upgrade your retail operations with Priority Retail Management System

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Dive into Priority's innovative retail management solution

Discover how Priority's powerful retail capabilities make it a unique offering that can improve your daily operations and enhance your customers' omnichannel shopping experience.

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Centralized retail management solution

Priority centralized retail management solutions allows you to control of your entire retail ecosystem

  • Unified transactional data: store operations, inventory, WMS, customer insights, promotions, and HR, it's all seamlessly managed from one powerful platform.
  • Real-time data visibility and unified analytics: supercharge performance, boost productivity, scale effortlessly, and create experiences that keep customers coming back—all while reducing total costs.

Modules built for retail success

Ecommerce integrations

Seamlessly manage your online commerce and your physical stores with a single engine. Maintain an omnichannel customer experience and unified operation across all sales channels with standard OOTB integrations.

Customer loyalty

Enhance customer experience, increase retention, and provide your brand with a unique opportunity to foster and develop long-term and personalized relationships.

Headless commerce engine

A centralized business logic engine and database, facilitating true omnichannel operations and sales to ensure a seamless customer experience across all sales and service channels. The hub acts as a single source of truth for all business channels facilitating unified operation and control.

Omnichannel CRM

Seamlessly connect and manage customer interactions across all channels. Gain a unified view of customer data, personalize engagements, and automate workflows for service inquiries handling.

Employee management & privileges

Set sales goals, and manage employees' tasks, shifts, and privileges with advanced mobile capabilities to optimize store operations and improve efficiencies.

POS & store experience

Digitalize the store experience for customers and store assistants with advanced mobile POS solutions and store operations applications on the go.

Gift card management

Boost revenue and increase customer loyalty with various types of gift cards management, both physical and virtual and ensure seamless use across all sales channels for a true omnichannel experience.

Ecommerce integrations

Customer loyalty

Headless commerce engine

Omnichannel CRM

Employee management & privileges

POS & store experience

Gift card management

Seamlessly manage your online commerce and your physical stores with a single engine. Maintain an omnichannel customer experience and unified operation across all sales channels with standard OOTB integrations.

Enhance customer experience, increase retention, and provide your brand with a unique opportunity to foster and develop long-term and personalized relationships.

A centralized business logic engine and database, facilitating true omnichannel operations and sales to ensure a seamless customer experience across all sales and service channels. The hub acts as a single source of truth for all business channels facilitating unified operation and control.

Seamlessly connect and manage customer interactions across all channels. Gain a unified view of customer data, personalize engagements, and automate workflows for service inquiries handling.

Set sales goals, and manage employees' tasks, shifts, and privileges with advanced mobile capabilities to optimize store operations and improve efficiencies.

Digitalize the store experience for customers and store assistants with advanced mobile POS solutions and store operations applications on the go.

Boost revenue and increase customer loyalty with various types of gift cards management, both physical and virtual and ensure seamless use across all sales channels for a true omnichannel experience.

Supply chain management modules tailored for retail

Digitalize Store

Multichannel order management

Harmonize Omnichannel Commerce

Automated replenishment

Simplify And Unify Retail Operations

Ongoing inventory management

Optimize Customer Engagement
Optimize Customer Engagement
Optimize Customer Engagement

Optimize customer engagement

Promotion optimization engine: Design, execute, and analyze targeted promotions. Optimize the creation of complex offers, such as discounts, loyalty programs, and bundled deals, across various channels (online, in-store, mobile). Aply the best offer and price to the shopping cart in real-time amongst numerous items and promotion combinations available. Streamline checkout by minimizing order adjustments.
Customer segmentation: Increase customer spending and ensure retention with personalized marketing. Segment customers by behavior to deliver targeted offers, promotions, and product recommendations
Customer data platform (CDP): Ensure that all sales channels, marketing systems, and service engagements have access to the most up-to-date customer information, regardless of the channel engaged (social media, mobile apps, etc.) with a centralized customer data single source repository.

See how Priority works for you