Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Mar. 24, 2026
ERP

What's really keeping CFOs up at night?

Summarize with AI:

The past few years have pushed CFOs into uncharted territory. Unstable markets, evolving regulations, rising stakeholder expectations, and rapid digitization have redefined what it means to lead a finance function. No longer confined to managing budgets and reporting results, today's CFOs are expected to guide strategic decisions, build agile teams, and future-proof their organizations, all while ensuring financial resilience.

But with expanded responsibility comes mounting pressure. Behind the scenes, finance leaders are navigating a complex landscape of fragmented systems, manual processes, and data silos that limit visibility and slow decision-making.

In this article, we explore the most common pain points CFOs face, and how a modern ERP system can help solve them. From real-time insights and automation to risk management and strategic alignment, you'll learn how ERP can empower finance leaders to operate more efficiently, respond faster to change, and lead with confidence.

1. Fragmented data and poor visibility

Despite operating in a data-rich environment, many CFOs lack a single, reliable view of their organization's financial health. Data is often scattered across multiple systems, departments, and spreadsheets-making it difficult to generate real-time insights or trust the numbers. This lack of visibility slows down decision-making, introduces errors, and makes it harder to respond quickly to change.

How ERP can help: A modern ERP system consolidates financial and operational data into one centralized platform, giving CFOs real-time access to accurate, consistent information across the business.

2. Inefficiency from manual work

Too many finance teams are still tied to manual processes-closing the books with spreadsheets, reconciling transactions line by line, and compiling reports from multiple sources. These tasks are repetitive, time-consuming, and highly prone to error. They also pull resources away from higher-value activities like analysis, planning, and strategy.

How ERP can help: ERP can automate core financial processes such as reconciliations, journal entries, reporting, and approvals, reducing manual effort and minimizing errors—freeing up the finance team to focus on more strategic, value-added work.

3. Forecasting in an unpredictable environment

Traditional budgeting methods are no longer enough. With supply chain disruptions, inflation, labor shortages, and geopolitical risks, business conditions can shift overnight. CFOs are under pressure to create forecasts that are not only accurate but agile-able to adjust in real time as new information becomes available. Without the right systems and scenario modeling tools, this becomes guesswork.

How ERP can help: ERP platforms with built-in forecasting and scenario planning tools enable finance teams to model multiple outcomes, update forecasts dynamically, and respond faster to changing conditions with data-backed confidence.

4. Balancing growth and cost discipline

CFOs are expected to fund innovation while keeping a tight grip on spending. That balance isn't easy. Identifying where to cut costs without compromising performance-or where to invest for long-term gains-requires clear financial visibility and alignment with strategic priorities. Many CFOs struggle to make these decisions quickly, especially when data is incomplete or disconnected from operations.

How ERP can help: ERP provides end-to-end visibility into financial and operational performance, helping CFOs make faster, smarter decisions about spending, resource allocation, and long-term investment—backed by real-time data.

5. Managing compliance and reducing risk

As regulations grow more complex, ensuring accurate, audit-ready financials is a constant challenge. From tax compliance and ESG reporting to data privacy and industry-specific rules, the stakes are high. CFOs must lead with confidence, knowing their systems can support evolving regulatory demands and reduce exposure to risk.

How ERP can help: With built-in controls, audit trails, and support for global regulatory standards, ERP systems help automate compliance processes, reduce risk of error, and ensure transparency across all financial activities.

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6. Modernizing the finance function

To stay competitive, CFOs are leading digital transformation initiatives within finance-automating workflows, deploying analytics, and moving to cloud-based ERP systems. But implementation can be a long, complicated process. Challenges like user resistance, integration issues, and budget limitations often slow progress. Still, modernization is no longer optional. It's essential for creating a finance team that's efficient, resilient, and future-ready.

How ERP can help: Priority ERP is designed to support fast, flexible implementation with a modular, cloud-based platform that scales as your business grows. Its intuitive interface, open integrations, and strong post-go-live support help finance teams modernize without the friction, so transformation delivers value from day one.

7. Attracting and retaining finance talent

Finance leaders are also grappling with a talent gap. It's no longer enough to hire strong accountants-teams need data-driven thinkers with digital fluency and business acumen. At the same time, high turnover and burnout are affecting performance. CFOs are being asked to rethink how they structure, support, and empower their teams to stay engaged and productive.

How ERP can help: A modern ERP helps reduce burnout and improve retention by automating repetitive tasks, improving collaboration, and equipping teams with the tools they need to focus on strategic analysis, not just data entry. When finance professionals are empowered with smart technology, they're more productive, and more likely to stay.

8. Communicating financial value across the business

Finally, CFOs are increasingly expected to serve as translators-turning complex financial data into actionable insights for other departments and the boardroom. This means going beyond traditional reporting and building a narrative that links financial performance to broader business goals. It's a skill that requires clarity, confidence, and a deep understanding of the business beyond the numbers.

How ERP can help: ERP systems like Priority offer real-time dashboards, built-in analytics, and customizable reporting tools that make it easy to visualize key metrics, track performance, and present financial information in ways that resonate with non-financial stakeholders, helping CFOs lead with influence, not just information.

How to lead through complexity

The CFO's role has never been more demanding or more influential. Those who can rise to the challenge, embrace agility, and lead with both financial and strategic insight will be best positioned to drive lasting impact.

This is where a modern ERP system becomes indispensable. A robust ERP platform not only supports finance teams operationally, it elevates the role of the CFO. With real-time visibility, intelligent automation, and seamless integration across departments and entities, ERP enables data-driven decision-making, strengthens compliance, and simplifies the complexity that comes with growth.

From consolidating multi-entity reporting and improving forecast accuracy to aligning finance with broader business strategy, ERP equips CFOs to lead with confidence and clarity. It turns fragmented processes into streamlined workflows and transforms the finance function from a cost center into a true engine of growth and innovation.

That's why more and more finance leaders are rethinking their systems and exploring smarter alternatives. If you're wondering what's driving this shift, here's why CFOs everywhere are switching to Priority ERP, and what it could mean for your organization.

 

How Priority helps CFOs move from reactive to in control

Many of the challenges CFOs face today; limited visibility, slow reporting, manual processes, and uncertainty in forecasting don't exist in isolation. They are often symptoms of disconnected systems and fragmented data.

Addressing them requires more than incremental improvements. It requires a financial management foundation that brings everything together.

Priority ERP is designed to give CFOs a clear, real-time view of the business across entities, currencies, and operations. With a single source of truth, finance teams can move away from manual reconciliations and spreadsheet-based work toward automated, consistent processes.

Built-in automation reduces the burden of routine tasks such as journal entries, approvals, and reporting, allowing teams to focus on analysis and decision-making. At the same time, integrated financial and operational data supports more accurate forecasting, better cash flow management, and faster response to changing conditions.

For organizations managing multiple entities or operating across regions, Priority provides consolidated reporting and standardized processes, helping CFOs maintain control while supporting growth.

The result is not just a more efficient finance function, but a more confident one: one that can close faster, report with accuracy, and provide the insights leadership needs to act.

See how Priority works for you