Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Jan. 20, 2026
ERP

IoT in manufacturing: Transforming production with connected technology

Summarize with AI:

What is IoT in manufacturing?

IoT in manufacturing refers to the use of interconnected sensors, devices, and software to monitor, collect, and analyze data from machines and processes in real time. This enables predictive maintenance, reduces downtime, and improves efficiency through automation and smart decision-making.

Manufacturers use IoT to gather insights into production performance, asset utilization, and process efficiency.

How IoT differs from traditional automation

The main difference between IoT and traditional automation is that IoT connects devices via the internet for real-time data exchange and remote control, while traditional automation relies on fixed, pre-programmed logic within closed systems. IoT enables adaptive, cloud-based control, whereas traditional systems are more rigid and isolated.

Traditional automation involves preprogrammed, “fixed logic” systems programmed to respond a certain way under certain conditions and carry out repetitive tasks, while IoT-driven manufacturing integrates smart sensors, intelligent gateways, cloud platforms, and other advanced tools for continuous monitoring and adaptive control based on real-time data.

Traditional automation provides static solutions, whereas IoT-enabled environments dynamically react and adapt to fluctuations and evolving conditions. IoT supports bidirectional communication, allowing machinery and control systems to actively interact with human operators and enterprise apps.

Core Technologies Enabling IoT in Manufacturing

IoT sensors

IoT sensors are installed on machines, equipment, and even within the environment (air quality or temperature regulation tools). These sensors can track vibration patterns and energy usage to pressure levels.

Edge devices

These are essentially local “mini computers” that handle the first round of data processing. They filter out noise, record anomalies, and reduce the volume of raw data being sent upstream- important for reducing latency and keeping cloud costs manageable.

Cloud platforms

The data that makes it past the edge layer is typically streamed to cloud platforms for deeper analysis. Here, machine learning models, visualization dashboards, and business logic begin to process the data.

Many companies also tie this data back into their ERP or MES systems to automate tasks like maintenance scheduling, quality alerts, or inventory adjustments.

Connectivity tools

Manufacturers are using wired industrial Ethernet to newer wireless standards like private 5G, depending on their needs for speed, reliability, and security.

Key use cases of IoT in manufacturing

Smart factory automation

IoT makes factory automation adaptive, adjusting on the go using real-time data. For example, if a sensor detects a bottleneck on one machine, the IoT device can slow down upstream processes or reroute tasks automatically.

This level of responsiveness requires tightly connected devices, real-time data sharing, and logic that can operate beyond the boundaries of a single machine or cell.
It's also a big reason manufacturers are using IoT to transition toward lights-out or semi-autonomous production environments.

Predictive maintenance

One of the most common uses of IoT in manufacturing is predictive maintenance. Smart sensors are connected to components like motors, pumps, and conveyors, manufacturers can continuously monitor performance indicators like vibration, temperature, and current draw, to help spot early signs of mechanical wear or failure that wouldn't show up during standard visual inspections.

Instead of relying on fixed maintenance schedules, teams can service equipment only when needed to reduce unplanned downtime and unnecessary preventive maintenance.

Asset and inventory tracking

IoT makes it possible to track not just machines, but materials, tools, and even finished goods across the production process. RFID tags, BLE beacons, and smart shelves can provide real-time visibility into asset locations like mold being used in a press or a pallet of components waiting to move to final assembly.
It also supports more accurate cycle counting, fewer production delays due to misplaced items, and tighter control over work-in-process inventory.

Remote monitoring and diagnostics

IoT helps manufacturing teams monitor equipment health, production status, and system alerts remotely.

They can log into a dashboard and check on key metrics like spindle speeds, error codes, or environmental conditions, in real-time and without needing to be on-site.

This improves support response time, makes troubleshooting easier, and enables better collaboration between local and corporate engineering teams.
Remote diagnostics also help reduce travel costs and downtime during commissioning or servicing.

Energy consumption monitoring

Energy costs are a big operational expense, especially in heavy industries. IoT systems can monitor energy usage at a granular level-down to specific machines or production lines.

Smart meters and power-monitoring sensors collect data on consumption, power factor, and load balancing.

That data is then used to detect machines drawing power during idle states and optimize energy usage based on peak demand windows or production schedules.

Quality control and assurance

IoT plays a growing role in quality monitoring, especially when real-time data is linked to inspection systems or production checkpoints.

Cameras, laser micrometers, and torque sensors can be used to measure critical dimensions or product parameters in-process, flagging deviations before they result in scrap.

This shortens the feedback loop between production and quality control, helping teams spot issues earlier.

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Benefits of IoT in manufacturing

Real-time production monitoring and visibility

IoT tools allow manufacturers to gain live insight into how production lines are performing at any moment. Instead of waiting for shift-end reports or relying on operator feedback, supervisors and engineers can see machine status, output rates, cycle times, and downtime causes in real time.

Predictive maintenance and reduced downtime

Reactive and preventive maintenance can be expensive and wasteful (both in time and parts). By monitoring equipment conditions (temperature, vibration, pressure, load) continuously using IoT sensors, teams can recognize signs of failure early and address them in time.

Improved quality control and defect reduction

Quality issues often arise from small deviations that go unnoticed until it's too late. When production equipment and inspection tools are connected, manufacturers can monitor parameters in real time and spot those variations immediately and trigger alerts or automatic adjustments before defects occur.

Improved energy efficiency and sustainability

Energy waste often hides in plain sight – machines running idle, compressed air leaks, or peak-hour energy use that could've been shifted. IoT gives manufacturers the data to track and manage energy usage as it happens.

With energy sensors tied into equipment teams can identify inefficiencies at the source and take action quickly. Whether the goal is cost reduction or meeting sustainability targets, having actual usage data down to the machine or shift makes energy management a lot more precise.

Worker safety and risk reduction

Manufacturing environments carry risks from moving equipment to exposure to heat, chemicals, or electrical hazards, and IoT adds another a layer of protection- Wearable devices can monitor worker location, motion, and vital signs. Environmental sensors can detect gas leaks, excessive noise, or temperatures.
When something goes wrong, connected systems can trigger alerts, shut down machines, or send help.

Challenges and limitations

Security and cybersecurity

Connecting production equipment to the network increases the attack surface. Every sensor, edge device, or cloud gateway becomes a potential entry point.
And in manufacturing, it can mean data loss, operations halt, or corrupt machine instructions.

Many IoT systems were never designed with security in mind. Legacy PLCs often lack encryption, and patching production systems isn't always possible due to uptime requirements and managing authentication, device identity, and data encryption across mixed environments is very complex.

Integration complexity

IoT projects in manufacturing often have to work within an existing stack of machines, systems, platforms, and custom-built legacy tools. Getting these systems to reliably talk to each other is always a challenge.

In theory, middleware or industrial IoT platforms can help bridge the gap, but real-world scenarios often require a mix of adapters, APIs, and custom development work.

Adoption barriers

For many manufacturers, especially in small to mid-sized businesses, the biggest adoption challenge is actually organizational.

Easier said than done, IoT projects require cross-functional alignment between IT, OT, engineering, and management. There's often a skills gap around data handling, networking, and cloud architecture.

Operators may be hesitant to trust new systems, and decision-makers may not see clear ROI without a proof of concept.

On top of that, the upfront investment can be a deterrent. Companies often need to start small, prove value in a pilot, and then scale gradually, but even that staged approach can be slowed down by internal resistance.

Future trends of IoT in manufacturing?

Smarter factories through advanced analytics and edge computing

As IoT tech matures, advanced analytics-especially those running at the edge are making it possible to detect issues and make decisions without sending data back to a central server. This cuts latency and enables real-time control in manufacturing environments.

Expect more use of edge-based AI models for anomaly detection, quality predictions, and adaptive control. Instead of dashboards showing what happened, systems will start making small, local decisions automatically, based on live inputs and historical context.

Digital supply networks and connected value chains

IoT is extending into the supply chain. Manufacturers are starting to use connected devices to track inbound raw materials, monitor cold chain conditions, and sync logistics data with production planning.

When machines, inventory, suppliers, and logistics providers all share real-time data, manufacturers can respond faster to disruptions, shift schedules based on actual material availability, and reduce lead time variability.

This shift from linear supply chains to connected networks will require tighter integration between operational data and enterprise systems, but the payoff will be better agility and coordination across the value chain.

Human-machine collaboration

The factory of the future is collaborative, as IoT enables machines and systems to share context with workers (dashboards that adjust based on proximity, wearables that provide real-time safety alerts, or mobile devices that deliver step-by-step guidance).

This kind of interaction blends automation with human oversight in a more fluid, responsive way. As generational turnover continues and more experienced workers retire, these tools will help new employees catch up faster.

5G, Blockchain and AI integration

The underlying technologies that support IoT are evolving quickly. 5G opens the door to ultra-low latency and massive device density for high-speed, high-volume production environments.

Blockchain is being explored for traceability and secure device authentication, especially in regulated industries.

AI is increasingly used to build models that predict outcomes, detect anomalies, or recommend process changes.

The real shift will come from how these technologies converge. For example, edge-based AI running over private 5G networks with secure blockchain-based device identity could enable fully autonomous workflows that still meet strict compliance requirements.

Sustainable manufacturing through IoT optimization

Sustainability is becoming a competitive differentiator rather than just a corporate goal. As carbon reporting becomes more standardized and tightly regulated, real-time sustainability data will move from “nice to have” to operational requirement.

Manufacturers will lean on IoT systems to automate compliance reporting, optimize usage patterns, and model the environmental impact of different production strategies before changes are made.

Autonomous manufacturing systems

Fully autonomous manufacturing isn't here yet, but it's coming. As IoT devices become more reliable, plants will begin to operate with less direct human intervention.
In a short time, we will see material handling systems that reroute around delays, machine clusters that reconfigure themselves based on workload, or maintenance operations that schedule themselves.

Connecting IoT and ERP: Using machine telemetry and smart inventory

One of the most powerful use cases for IoT in manufacturing is real-time inventory visibility driven by machine telemetry and it becomes truly transformative when connected directly to an ERP system.

IoT sensors, RFID readers, smart scales, and other edge devices can continuously monitor inventory movement, from raw materials at the dock, through work in process (WIP), to finished goods on the shop floor. These devices stream machine telemetry data about counts, locations, conveyor movements, and usage rates into the enterprise backbone in near-real time. This eliminates the traditional gaps between physical inventory events and enterprise data, reducing reliance on periodic cycle counts and manual updates.

By integrating this telemetry feed into an ERP like Priority Software ERP, several inventory-related benefits emerge:

Live inventory counts and accuracy

As sensors detect material consumption or replenishment, Priority's inventory modules automatically adjust stock levels on the fly. This ensures planners and supply chain teams always work with accurate data cutting down stockouts, delays, and expedited orders caused by stale inventory figures.

Just-in-time replenishment

Telemetry-driven ERP triggers can automate replenishment suggestions and purchase requisitions. When raw materials fall below predefined thresholds, Priority can alert buyers or launch procurement workflows helping manufacturers maintain lean stock without risking shortages.

Better WIP tracking and throughput

Real-time machine feedback keeps ERP production orders in sync with actual output. As items move from one operation to the next, sensors update Priority's system so WIP visibility becomes continuous rather than periodic aiding scheduling and capacity planning.

Reduced errors and labor

Automating inventory adjustments based on IoT telemetry removes manual scanning and data entry errors. Warehouse staff can focus more on exception management and value-added work, while Priority ensures inventory ledgers reflect the plant floor reality.

Strategic insights and demand prediction

Because all telemetry data flows into Priority's analytics engines, manufacturers gain trend insights that help refine forecasts and demand planning. Historical sensor-to-ERP data improves planning models and reduces guesswork.

Priority supports this real-time integration through open APIs, standard connectors, and flexible data ingestion tools, enabling sensor networks and third-party IoT platforms to communicate directly with ERP workflows. This tight linkage between physical machine signals and inventory processes bridges the digital-physical gap that historically slowed responsiveness in manufacturing environments.

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Summary

The real value of IoT in manufacturing comes from turning vast amounts of machine and operational data into something teams can actually use fewer blind spots, faster decisions, and systems that can keep up with the complexity of modern production.

But getting there requires more than adding sensors to machines. It means rethinking how machines, systems, and people communicate and making sure IoT data flows into the systems that run the business.

Manufacturers who treat IoT as a technical add-on may hit integration and visibility walls. Those who connect IoT directly to an ERP like Priority can turn machine telemetry into real-time inventory accuracy, smarter planning, and tighter control across production, supply chain, and finance translating data into day-to-day operational impact.

 

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