Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

Take a quick tour

Enhance your data-driven decisions

Transform multi-source data into actionable insights and make precise decisions to maximize business potential.

Transform multi-source data into actionable insights and make precise decisions to maximize business potential.

Make smarter decisions with Priority Analytics

 

What is Analytics?

Analytics is the practice of examining data to uncover patterns, trends, and insights that support better business decisions. Instead of relying on guesswork or delayed reports, analytics puts real-time information at your fingertips, turning raw data into clear, actionable knowledge.

 

Who is it for?

Priority Analytics is designed for every role that relies on dataת from executives to analystsת helping teams transform information into insight and insight into action.

Executives and business leaders

Priority Analytics gives executives the clarity they need to make fast, informed decisions.

With access to real-time dashboards and KPIs across departments, leaders can monitor company performance, track profitability, and identify trends as they happen. Visual reports and AI-driven insights transform complex data into clear, actionable information—empowering leaders to align strategy with measurable results.

Finance and accounting teams

Finance professionals can easily analyze budgets, cash flow, and profitability in one centralized view.

Priority's advanced reporting tools simplify financial tracking and auditing, while predictive analytics help forecast trends and assess risk. Automated reports ensure decision-makers always have accurate, up-to-date financial data—without relying on spreadsheets or manual consolidation.

Operations and supply chain managers

Operations leaders can leverage analytics to monitor production efficiency, order fulfillment, and supply chain performance in real time.

Integrated dashboards provide visibility across plants, warehouses, and logistics networks, allowing managers to identify bottlenecks, optimize resources, and improve delivery accuracy, all from within the ERP.

Sales and marketing teams

Sales and marketing professionals can track leads, conversions, campaign performance, and customer behavior, all within Priority's Analytics tools.

They can use interactive dashboards to measure ROI, compare results across time periods, and uncover growth opportunities. With visual insights and automated reporting, sales and marketing teams can pivot strategies quickly and focus efforts where they deliver the most impact.

Project managers and PMOs

Project leaders can use analytics to track project progress, costs, and resource utilization at every stage.

Built-in reports compare planned vs. actual performance, helping managers identify deviations early and keep projects on schedule and within budget. Priority's centralized analytics provide the transparency and control needed for confident, data-backed decisions.

IT and system administrators

IT teams can monitor system performance, data integrity, and usage metrics through centralized dashboards.

They can also support business units by designing and deploying analytics dashboards, setting access permissions, and ensuring reliable data flow across the organization. Priority's self-service analytics tools reduce dependence on IT for report creation, freeing teams to focus on strategic initiatives.

Analysts and data professionals

Data analysts can dive deeper into operational and financial data with Priority's self-service analytics builder.

They can combine datasets from across the ERP, apply filters and visualizations, and uncover patterns that drive smarter business planning. Priority's AI-powered descriptive analytics even help interpret trends automatically, making insights more accessible to both technical and non-technical users.

Why is it important?

Effective analytics helps businesses:

  • Move from reactive decision-making to proactive planning.

  • Spot inefficiencies and risks before they become problems.

  • Identify opportunities for growth and optimization.

  • Keep stakeholders aligned with clear, data-backed insights.

  • Save time by replacing manual reporting with real-time dashboards.

Analytics transforms information into a competitive advantage by ensuring decisions are always grounded in fact.

 

What you can do in Priority ERP

With Priority Analytics, businesses gain a robust self-service analytics and reporting platform designed for clarity, speed, and impact:

Turn data into action

Gain actionable insights and make informed decisions with a powerful self-service analytics and reporting tool.

Start with ready-made reports

Leverage dozens of out-of-the-box reports to gain immediate insights into your operations.

Build your own views

Unlock deeper insights with an easy-to-use self-service analytics builder – no coding required.

 

Combine and analyze data seamlessly

Easily bring together and analyze data from anywhere in the system for a complete picture.

Visualize with flexibility

Choose from a rich library of charts and visualization options to highlight your data clearly.

Get the full business view

Gain a true 360-degree view of your business performance, all from a single location.

Real-World Example: Octal Corporation

Octal Corporation, a leading manufacturer upgrade kits and parts for various tracked and wheeled military vehicles, uses Priority's Analytics tools to turn complex production and sales data into clear, actionable insights.

With real-time dashboards and built-in BI, Octal's teams can now track performance, analyze profitability, and make faster, data-driven decisions across global operations. The result is improved visibility, tighter cost control, and smarter strategic planning: all powered by Priority ERP.

Final note

Priority Analytics puts the power of data directly in the hands of your team. From ready-made reports to fully customized dashboards, it enables smarter, faster decisions—helping you focus on what matters most: driving your business forward.

See how Priority works for you