Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Blog SaaS ERP vs. Cloud ERP – a complete comparison
Dec. 29, 2022
Blog
ERP

SaaS ERP vs. Cloud ERP – a complete comparison

Keren Sherer Taiber

Chief Product Officer
SaaS vs. Cloud ERP Illustration

Summarize with AI:

Enterprise resource planning (ERP) systems are essential for businesses of all sizes across industry verticals. They protect your sensitive business data and allow you to conduct everyday business operations efficiently and smoothly. However, when choosing an ERP solution, you will need to choose between on-premises, software-as-a-service (SaaS), or cloud ERP deployment methods.

What are the differences between on-premises, cloud, and SaaS ERP?

On the surface, the difference between on-premises ERP and cloud/SaaS ERP is quite clear. On-premise ERP is deployed on your own IT infrastructure, allowing you to supervise and secure data with total control. However, you will also need a dedicated IT team to maintain and operate it and fix bugs as they appear.

On the other hand, cloud and SaaS ERP are delivered over the internet. They are easily customizable, come with support for maintenance and bug fixes, and are updated regularly by the vendor. Consequently, Cloud and SaaS ERP are the preferred deployment methods for both small and large businesses. In fact, many people use the words “Cloud ERP” and “SaaS ERP” interchangeably.

Although Cloud and SaaS ERP have many things in common, some significant differences exist. In this article, we take a quick look at how Cloud and SaaS ERP compare against each other and which is more suitable for your needs.

Cloud ERP

SaaS ERP

Pay an upfront fee or choose a monthly/annual plan

Pay a monthly or yearly fee and start using the ERP without installation.

Cloud ERP servers are located in offsite data centers.

The SaaS ERP provider or another third-party vendor may own servers.

Cloud ERP does not have hidden costs, and your expenses are discussed before deployment.

If you add more users or modules, your costs can climb up quickly.

A single-tenant cloud ERP offers users more control over data, as you can control your maintenance and upgrades, including any customizations done to the software.

Multi-tenant SaaS ERP is on the other end of the spectrum. The vendor handles all your patches, upgrades, and maintenance and is responsible for software and hardware.

You may sometimes require an in-house IT team. Vendor-based IT support cost extra.

You do not have to invest in an in-house IT team.

A Cloud ERP is a better option if your business is unique and has many customizations to make.

If you run a small business and have just started to explore the world of ERP, you might benefit from a SaaS ERP.

A Cloud ERP gives you more control while giving you access to IT and customer support staff when needed. But this may cost extra.

Your ERP is always up-to-date, giving you a competitive edge. Your SaaS vendor takes care of customer support, IT support, etc.

Excellent security features, thanks to single tenancy.

Security-related concerns may appear if your vendor is unreliable.

Can be customized to comply with HIPAA and GDPR

SaaS ERP solutions often automatically comply with regulatory bodies such as HIPAA and GDPR. As they are always up date, without intervention.

Cloud ERP is perfect for both nascent and seasoned companies

Cloud ERP has all the benefits of on-premise ERP and is perfect for growing businesses. It is secure, risk-free, and flexible in terms of scaling. Cloud ERP allows you to focus on running your business instead of spending time on IT administration. A good cloud ERP solution will offer you the following features in addition to what you can expect from an on-premise solution:

  • Significantly less expensive than on-premise solutions
  • Automatic upgrades of your ERP solution
  • Fast and seamless data migration process
  • Ability to customize, scale, and add third-party integrations

SaaS ERP is perfect for smaller startups

SaaS ERP has the advantage of quicker deployment and reduced upfront costs. However, in comparison to Cloud ERP, it offers fewer opportunities for customization. Multiple tenants use SaaS ERP solutions, making it much cheaper and accessible to smaller and medium-sized businesses. You can easily predict your operating expenses as there are no hidden costs. However, costs can increase when you add modules or scale in terms of users. Here are a few things to bear in mind before choosing SaaS ERP.

  • Poses challenges if you move data from on-premises ERP to a cloud ERP.
  • It is cheaper and easier to access, and you can also add features and users as your business grows.
  • Access to all the primary ERP modules and the freedom to add or remove modules depending on your requirements

Priority's Cloud ERP hits the sweet spot

Priority's Cloud ERP product allows you to work anywhere, anytime. You and your staff can work on any device. All your data is synchronized in real-time over cloud servers, eliminating duplicate or redundant entries. You will always have access to an up-to-date database stored on a centralized server accessible online. In fact, it combines the best of both worlds – the customizability of Cloud ERP and the ease-of-use of SaaS ERP. Priority's Cloud ERP offers the following features:

  • Real-time visibility of your business processes.
  • Global access to tools you need to manage your business on any device, anywhere
  • Your ERP is ready to use in less time than on-premise systems
  • Regular software updates and bug fixes
  • A flat-rate fee that reduces your ERP implementation costs
  • Compliant with SOC1 and ISO 27001, which ensures enhanced security
  • Access to top-notch customer support round the clock

In addition to Financials, CRM & Sales, Supply Chain Management, and Human Resource Management, you can also add other modules such as WMS, Project Management, Payments, Business Intelligence, Time & Attendance and Equipment Rental. In short, you get everything you need to run a business smoothly and successfully without ever having to install an ERP on your IT infrastructure.

To find out more about Priority's Cloud ERP and how it can help you take your business to the next level, contact us today.

In this article we've covered

ERP
Cloud ERP
ERP Trends

The Author

Keren Sherer Taiber

Chief Product Officer

Since joining Priority in 1998, Keren has progressed through several leadership positions and now leads as the Director of Product Strategy. She has an industrial engineering degree and an MBA from Tel Aviv University. Her journey reflects a consistent dedication to advancement and excellence.

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