The role is responsible for maintaining ongoing relationships with end customers and business partners, ensuring a high level of service and operational support.
Responsibilities:
- Preparing and sending price quotations.
- Processing customer orders.
- Managing collection-related activities.
- Providing telephone support and responding to customer inquiries.
- Updating customer information and transactions in the Priority ERP system.
- Working closely with the Finance, IT, and Technical Support teams.
Requirements:
- Experience working with the Priority ERP system – Mandatory.
- Previous experience in administration and/or customer service – Mandatory.
- Proficiency with computer applications – Advantage.
- High level of English.
- Strong interpersonal and communication skills, with the ability to work collaboratively in a team.
- Fast learner with the ability to work independently.
- Service-oriented approach, ability to multitask, and perform well under pressure