Frequently Asked Questions

Mendelson's Priority WMS Case Study

What challenges did Mendelson face before implementing Priority WMS?

Before adopting Priority WMS, Mendelson managed its warehouse and distribution center operations manually. This resulted in frequent operational breakdowns requiring daily managerial intervention, slow order preparation and distribution cycles, high picking error rates, and a large labor force relative to throughput. According to Avi Neuman, VP of Operations, these issues forced constant hands-on management in the warehouse.

How did Priority WMS address Mendelson's logistics and warehouse challenges?

Priority WMS automated Mendelson's inventory and picking workflows, significantly increasing efficiency and accuracy. The system was tailored to Mendelson's business requirements and integrated advanced technologies such as AI-based real-time task scheduling, IoT Pick-2-Light systems, and VLM robotic storage. These enhancements enabled automatic task assignment, guided picking, and coordinated robotic storage, all within a unified logistics platform.

What measurable results did Mendelson achieve after implementing Priority WMS?

After switching to Priority WMS, Mendelson saw over a 50% increase in warehouse throughput and a 35% reduction in total labor hours, largely due to AI-based scheduling. Pick-2-Light technology reduced picking time by up to 20 seconds per item, and overall order-fulfillment cycles became faster, enabling quicker customer deliveries. The company also experienced a dramatic drop in human errors, near-zero system failures, and required fewer staff to handle the same or higher volume of work.

Which advanced technologies did Mendelson use with Priority WMS?

Mendelson enhanced its Priority WMS deployment with AI-powered real-time task scheduling, IoT-based Pick-2-Light systems for guided picking, and VLM (Vertical Lift Module) robotic integration for automated storage and retrieval. These technologies worked together to optimize task assignment, picking accuracy, and warehouse resource utilization.

How did Mendelson's staff and management describe their experience with Priority WMS?

According to Lior Akta, Logistics Center Manager at Mendelson, "Priority is so easy and flexible to operate – with almost zero failures." Project Manager Mangasha Atalay added that the system's flexibility allowed Mendelson to add modules and integrate AI and IoT solutions, resulting in improved accuracy, synchronization, and transparency for warehouse and logistics managers.

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Company Case studies Mendelson
Mar. 29, 2026
ERP

Mendelson streamlines its distribution center with Priority WMS: Fewer employees, greater accuracy, significant savings

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Industry:

Manufacturing

Country:

Israel

Website:

www.mendelson.co.il

Mendelson Logo

About Mendelson

Mendelson Infrastructure & Industries Ltd. is one of Israel's oldest and leading suppliers of flow and conveyance products. The company operates distribution centers nationwide, stocks more than 40,000 SKUs, and delivers to customers—ranging from municipalities to private clients within 24 hours. Mendelson provides piping systems, valves, pumps, fire-fighting accessories, and plumbing and sanitation solutions for industrial, institutional, and residential projects.

The Challenge

The Challenge

Until recently, Mendelson ran its warehouse and distribution-center operations entirely on manual processes. This led to:

  • Frequent breakdowns requiring daily managerial intervention
  • Slow order-preparation and distribution cycles, unable to match operational demands
  • Picking errors and poor warehouse accuracy
  • High labor requirements relative to throughput

“There were so many glitches,” recalls Avi Neuman, VP of Operations. “They forced me to intervene in the warehouse every single day.”

The Solution

The Solution

Mendelson turned to Priority WMS, an advanced warehouse-management system that:

  • Automates inventory and picking workflows for greater efficiency
  • Shortens order-preparation and distribution lead times
  • Adapts precisely to Mendelson's business requirements
  • Adapts precisely to Mendelson's business requirements

On top of WMS, Mendelson deployed AI and IoT technologies—real-time task-scheduling optimization, IoT-based Pick-2-Light, and VLM robotic integration—all within a single, data-driven logistics platform. This AI-powered orchestration became a key growth engine, automatically assigning tasks, guiding picking operations, and coordinating robotic storage.

“Priority is so easy and flexible to operate – with almost zero failures.”

Lior Akta, Logistics Center Manager, Mendelson

The Results

The Results

Switching from a manual system to Priority WMS delivered significant gains:

Operational throughput & time savings

  • Over 50% increase in overall warehouse throughput
  • 35% reduction in total labor hours, thanks to AI-based scheduling

Faster order preparation & distribution

  • Pick-2-Light reduced picking time by up to 20 seconds per item
  • Overall order-fulfillment cycles shortened, enabling quicker customer delivery

Accuracy & error reduction

  • Dramatic drop in human errors and near-zero system failures
  • Real-time AI insights support data-driven decisions and quality control

Labor Optimization

  • Fewer staff needed to handle the same or higher volume
  • AI optimization maximized existing resources, cutting reliance on overtime and new hires

Comparison table: Before vs. after Priority WMS

Metric
Before Priority WMS
After Priority WMS

Daily operational errors

Before Priority WMS
After Priority WMS

Very high

Very low

Managerial intervention needed

Before Priority WMS
After Priority WMS

High

Low

Goods-preparation time

Before Priority WMS
After Priority WMS

Long

Short

Distribution lead time

Before Priority WMS
After Priority WMS

Long

Short

Warehouse headcount

Before Priority WMS
After Priority WMS

High

Reduced

Operational speed

Before Priority WMS
After Priority WMS

Slow

Fast

Key Insights

  • Priority WMS delivered an operational leap in Mendelson's distribution center.
  • Faster picking, packing, and shipping drove a surge in warehouse throughput.
  • High accuracy and stringent quality control cut errors to near zero.
  • Streamlined processes and AI-driven optimization translated into meaningful labor savings.

“The Priority system is very easy and very flexible, so it can be tailored to the company's needs. We added more modules, AI, IoT solutions, all sorts of solutions that helped us create accuracy, synchronization, and transparency with control reports for warehouse and logistics managers and the VP of operations, managing the entire logistics chain in a unified, synchronized, and effective way.”

Mangasha Atalay, Project Manager, Mendelson

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