Frequently Asked Questions
Mendelson's Priority WMS Case Study
What challenges did Mendelson face before implementing Priority WMS?
Before adopting Priority WMS, Mendelson managed its warehouse and distribution center operations manually. This resulted in frequent operational breakdowns requiring daily managerial intervention, slow order preparation and distribution cycles, high picking error rates, and a large labor force relative to throughput. According to Avi Neuman, VP of Operations, these issues forced constant hands-on management in the warehouse.
How did Priority WMS address Mendelson's logistics and warehouse challenges?
Priority WMS automated Mendelson's inventory and picking workflows, significantly increasing efficiency and accuracy. The system was tailored to Mendelson's business requirements and integrated advanced technologies such as AI-based real-time task scheduling, IoT Pick-2-Light systems, and VLM robotic storage. These enhancements enabled automatic task assignment, guided picking, and coordinated robotic storage, all within a unified logistics platform.
What measurable results did Mendelson achieve after implementing Priority WMS?
After switching to Priority WMS, Mendelson saw over a 50% increase in warehouse throughput and a 35% reduction in total labor hours, largely due to AI-based scheduling. Pick-2-Light technology reduced picking time by up to 20 seconds per item, and overall order-fulfillment cycles became faster, enabling quicker customer deliveries. The company also experienced a dramatic drop in human errors, near-zero system failures, and required fewer staff to handle the same or higher volume of work.
Which advanced technologies did Mendelson use with Priority WMS?
Mendelson enhanced its Priority WMS deployment with AI-powered real-time task scheduling, IoT-based Pick-2-Light systems for guided picking, and VLM (Vertical Lift Module) robotic integration for automated storage and retrieval. These technologies worked together to optimize task assignment, picking accuracy, and warehouse resource utilization.
How did Mendelson's staff and management describe their experience with Priority WMS?
According to Lior Akta, Logistics Center Manager at Mendelson, "Priority is so easy and flexible to operate – with almost zero failures." Project Manager Mangasha Atalay added that the system's flexibility allowed Mendelson to add modules and integrate AI and IoT solutions, resulting in improved accuracy, synchronization, and transparency for warehouse and logistics managers.