Frequently Asked Questions

Product Information & Core Benefits

What is Priority ERP and how can it empower my business?

Priority ERP is a business management software that enables organizations to leverage a suite of integrated applications to manage and control operations from start to finish. It acts as the "brains" behind your business, automating and streamlining workflows, providing full visibility into core processes, and driving efficiency, productivity, and cost savings. Priority ERP centralizes data, supports real-time analytics, and helps businesses adapt quickly to changing market conditions. Learn more.

What are the main benefits of using Priority ERP?

Priority ERP delivers greater output through automated processes, reduces operational costs by running on a single platform, provides a single source of data for better collaboration, offers robust built-in reporting, ensures secure data with user-level permissions, enhances customer experience, and supports mobile access for remote work. These benefits help businesses save time, reduce errors, and make smarter decisions. Learn more.

What core problems does Priority ERP solve for businesses?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or unsupported ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and scalable solutions to drive business growth and customer satisfaction.

Features & Capabilities

What features does Priority ERP offer?

Priority ERP offers integration simplicity, no-code customizations, advanced analytics, industry-specific features for retail, manufacturing, healthcare, and hospitality, built-in automation, cloud-based scalability, and centralized data management. It includes hundreds of pre-defined reports, AI recommendations, and supports mobile access for remote work. Learn more.

Does Priority ERP support industry-specific requirements?

Yes, Priority ERP provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include specialized modules for inventory management, order fulfillment, customer loyalty, POS, unified commerce, and more, ensuring businesses receive solutions designed for their unique needs.

How does Priority ERP ensure data security and compliance?

Priority ERP secures sensitive business and customer data with user-level permissions and centralized, cloud-based databases. It supports compliance with regulations such as GDPR and other mandatory requirements, helping organizations protect data and meet industry standards.

Can Priority ERP be accessed remotely or via mobile devices?

Yes, Priority ERP supports cloud-based access and mobile ERP applications, allowing employees to work remotely from laptops, tablets, or smartphones. This flexibility ensures business continuity and real-time access to data and workflows from anywhere.

Use Cases & Target Audience

Who can benefit from using Priority ERP?

Priority ERP is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking a reliable, scalable ERP system that avoids the risks of end-of-life software and extensive customization. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more, looking to streamline operations and improve efficiency. Learn more.

What business impact can customers expect from using Priority ERP?

Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability with scalable solutions, and increased customer satisfaction. Priority ERP helps businesses achieve measurable ROI and supports growth. Learn more.

Customer Proof & Testimonials

Who are some of Priority's customers?

Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. These organizations rely on Priority for ERP and retail management solutions. See more customers.

What feedback have customers shared about Priority's ease of use?

Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) highlighted Priority's simplicity compared to other ERP solutions; and other customers emphasize reliability, affordability, and strong support.

Are there any customer success stories with Priority ERP?

Electra Group, a global construction and facility management company, implemented Priority in 2006 and grew from managing 12 to 110 companies on a single installation. They benefit from real-time management, control of operations, and unified analytics across all companies and service technicians. Read more case studies.

Competition & Comparison

How does Priority ERP compare to other ERP solutions like Microsoft Dynamics, SAP, Acumatica, NetSuite, Sage, Odoo, and Business Central?

Priority ERP stands out with its modular, all-in-one solution, no-code customizations, industry-specific features, and flexible, affordable pricing. Unlike competitors, Priority avoids forced migrations, supports multi-company operations, and offers advanced analytics and automation. It is recognized by Gartner and IDC and trusted by leading companies. For detailed comparisons, see Priority ERP Overview.

Why should a customer choose Priority over alternatives?

Priority offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, built-in automation, and is recognized by leading analysts. These advantages make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Learn more.

How does Priority ERP address common pain points compared to competitors?

Priority ERP solves pain points such as poor quality control, fragmented data, manual processes, integration complexity, and limited scalability by providing real-time traceability, centralized data, automation, and a modular all-in-one solution. It supports rapid adaptation, reduces operational risk, and enhances customer experience, outperforming competitors that rely on disconnected systems and complex integrations.

Implementation & Adoption

How long does it take to implement Priority ERP and how easy is it to start?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services for configuration, data migration, and training, plus self-service resources like Priority Xpert for a smooth adoption process. Learn more.

What training and technical support is available to help customers get started?

Priority provides professional services including configuration, data migration, and tailored training (on-site and virtual). Customers also have access to Priority Xpert, a knowledge base with video tutorials and support tools, ensuring effective adoption and ongoing support. Learn more.

Support, Maintenance & Upgrades

What customer service or support is available after purchasing Priority ERP?

Priority offers comprehensive post-purchase support including troubleshooting, system optimization, updates, customizations, access to Priority Xpert, and professional services. Multilingual support resources are available via Priority's support page. Learn more.

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, plus extended support for older versions (for a fee). Learn more.

Pain Points & Solutions

What common pain points do Priority customers face and how does Priority solve them?

Customers often struggle with poor quality control, lack of data flow, inventory inaccuracies, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Priority solves these with real-time traceability, centralized data, automation, modular solutions, and industry-specific features, driving efficiency and growth.

Competitive Differentiation

How does Priority ERP differ from similar products in the market?

Priority ERP offers integration simplicity, real-time data flow, automation, cost reduction, advanced analytics, scalability, and no-code customizations. It provides tailored advantages for CIOs, CFOs, and Operations Leaders, supports multi-company operations, and is recognized by Gartner and IDC. These differentiators make Priority a reliable, innovative, and adaptable solution for diverse business needs. Learn more.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Jan. 06, 2022
ERP

Empowering your business with ERP

Yossi Nissan

CMO
erp empowering

Summarize with AI:

All businesses, no matter their size or scope, from fashion retailers, to automotive parts manufacturers, have one shared challenge – staying relevant in today's competitive landscape. Today, due to vast mutability in business dynamics and the rapid pace of change, most companies can't predict how their business model will look like in the next 2-3 years.

Compounded by both the shock and the aftershock of the pandemic, and the surge in remote working and e-commerce, organizations must reconsider their operations to stay afloat.

The one saving grace has been, and continues to be, digitization. Digital business management solutions, such as ERP, and other innovative tools that even the smallest of businesses can onboard to help them effectively automate, accelerate, manage and control their end-to-end operational business processes, financials, and much more. If you're thinking about implementing an ERP system, upgrading your current infrastructure, or if you're still on the fence about it, understanding not only its many benefits but how it can meet your organization's unique needs, should be your first step.

What powers an ERP system, and how can ERP empower you – and your business? We've wrapped short answers to this question into the “Top Seven Benefits of ERP” list. Here's what you need to know.

The “ABC” of ERP

Like many business owners or managers, if you're a novice, or completely new to the ERP space, perhaps the best definition of ERP is that it's a business management software that allows an organization to leverage a suite of integrated applications to manage and control its operations, from start to finish. ERP systems are large-scale software packages that enable full visibility into core business processes, to track and control complex business operations.

Imagine, if you will, that an ERP is the “brains” behind your business. It functions to control and manage your extremities, such as your employees, departments, teams, and projects, and your vital organs, such as your core processes, financial management, marketing & sales, human resources, customer service, manufacturing, distribution, and more. In a word, an ERP is the command post, collecting and analyzing data, making decisions, keeping processes intact and flowing seamlessly, and all the while, driving your business forward. It serves as a core organizational hub that helps automate and streamline workflows, and in turn, creates more precise, more efficient operations, to ultimately save you valuable time, resources, and costs.

And if that's not enough reason to consider ERP, here are seven more: 

Greater output

It's all about boosting productivity, and with ERP software, it's all about automated processes, from generating purchase orders, to tracking shipments around the globe. By reducing manual, mundane, and repetitive tasks, employees can focus on and spend their time on other essential activities. With ERP's central database, with real-time, always accessible business information, duplicate entries and human errors fast become a thing of the past, replaced by accurate data that powers both productivity and efficiency. 

Lower costs

As your workflows become leaner, faster, and more efficient, an ERP system helps you effectively decrease operational costs. ERP runs on a single platform across all departments company-wide, a fact that can save you significant IT costs by replacing disparate in-house systems. This means lower costs required for maintaining multiple software licenses, maintenance and support fees, system administration costs, and more.

Single source of data

With data collected company-wide and integrated into a single database, a central data repository, it's significantly easier to store, access, analyze, and share your company information. With a single data source, the collaboration between teams, departments, and all stakeholders in the supply chain is faster and easier. Consistently available data leads to better-informed business decisions and helps facilitate critical forecasting to ultimately increase sales.

Report generation

ERP systems provide robust built-in reporting systems that enable employees to easily generate a wide range of customized reports based on real-time information. With accurate real-time planning and reporting tools, company stakeholders gain a holistic view of their operations, to make smarter, better-informed business decisions.

Secure data

With an ERP system, your sensitive business and customer data are highly secure, and the system includes varying user-level permissions as to who can view and edit your information. What's more, when your data is stored in a central, cloud-based ERP system database, it's exceedingly more secure than it would be on legacy standalone solutions. ERP's enhanced data security also helps your organization comply with data regulations, such as GDPR, and other mandatory requirements.

Customers first

Your customers are your business, and your business is to enhance the customer experience by providing the best possible support and service. An ERP system gives your service center and sales reps fast and easy access to customer information – at any time, all the time. This means faster problem resolution, easily accessible customer history, including billing, service calls, delivery schedules, and more.

ERP on-the-go

With today's cloud-based ERP systems and mobile ERP applications, you can essentially “carry your business with you.” No longer is the ERP system confined to head office or to the shop floor. Modern and flexible ERP systems allow employees to work remotely from their laptops, while a wide range of powerful mobile ERP apps with full system functionality, can be accessed from any mobile device or tablet.

Lessons learned

While an ERP can be a costly upfront investment, in the long term, implementing a modern ERP system, can put you ahead of the competition, with smart and efficient tools that your competitors simply don't have. At Priority, we believe that a modern business management system should be flexible, scalable, and adaptable as your company grows. In other words, adjust your business without changing your platform. You can start with the functions you need promptly, and unlock additional capabilities as needed. This means no disruptive and costly system enhancements, minimized failed implementation risks, and reduced system TCO. But what are the real benefits of a flexible ERP?

One such example, is long-time customer, Electra Group, a leading global construction and facility management company with over 8,000 employees. The company first implemented Priority in 2006 and has steadily grown from managing 12 to 110 companies on a single Priority installation. Alex Salkovsky, Business Technologies Manager at Electra, sums up Priority's flexibility. “Priority's agile system and unique scalability has enabled us to grow, and continue to benefit from Priority's powerful tools and functionality. Real-time management and control of our business, manufacturing, and sales operations – all in one system, plus all of our analytics in one language, between all our companies. This means that over 150,000 line items, all of our customers and suppliers in all 110 companies, plus hundreds of service technicians using Priority's mobile apps, are managed the same way – with Priority.”

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ERP
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The Author

Yossi Nissan

CMO

Yossi has been spearheading Priority's worldwide marketing efforts since 2021, leveraging his extensive 18-year background in marketing within the B2B technology sector. His professional journey started at Motorola Solutions, where he assumed multiple roles, eventually rising to the position of Vice President of Global Marketing at RADWIN. He is academically grounded with a B.Sc. in Electrical Engineering from Tel Aviv University and an Executive MBA from Bar-Ilan University.