Frequently Asked Questions
Product Information
What is Priority Software?
Priority Software is a global provider of cloud-based business management solutions, including ERP, retail management, hospitality management, and school management platforms. It serves organizations of all sizes across 70 countries, offering real-time access to business data and insights. Learn more.
What products and services does Priority Software offer?
Priority Software offers cloud ERP systems, retail management solutions, hospitality management platforms, school management systems, professional and implementation services, partnership opportunities, and a dedicated marketplace for extended solutions. Explore ERP, Retail Management, Hospitality Management, School Management, Implementation Services, Priority Market.
How is Priority ERP recognized in the industry?
Priority ERP was recognized in Panorama Consulting Group's 2025 Top 10 ERP Systems for the Food & Beverage industry, highlighting its strengths in traceability, recipe/batch control, shelf-life management, and planning tools. It is also consistently featured in Gartner Magic Quadrant and IDC MarketScape reports. See the report.
What industries does Priority Software serve?
Priority Software serves industries including food & beverage, manufacturing, retail, healthcare, pharmaceuticals, automotive, construction, electronics, financial services, municipalities, nonprofits, professional services, software & technology, wholesale & distribution, and hospitality. Food & Beverage, Manufacturing, Retail, Hospitality.
How many customers does Priority Software have?
Priority Software is trusted by over 75,000 companies across 70 countries, ranging from multinational corporations to small and growing businesses. About Priority.
Where are Priority Software's offices located?
Priority Software has offices in the US, UK, Belgium, and Israel, supported by a global network of business partners. Contact us.
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, integrations, and APIs, allowing customers to enhance their Priority platform with best-of-breed technology partners. Visit Priority Market.
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.
What technical documentation is available for Priority ERP?
Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product capabilities. Access documentation.
Does Priority Software provide an open API?
Yes, Priority Software offers an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. Open API details.
Features & Capabilities
What are the key features of Priority ERP for food and beverage companies?
Priority ERP offers strong traceability, recipe/batch control, shelf-life management, AI-enabled demand planning, native warehouse management, and mobile Advanced Delivery Planning and Proof of Delivery apps, making it ideal for food and beverage manufacturers and brands. F&B ERP details.
How does Priority ERP support compliance in regulated industries?
Priority ERP is designed for compliance-intensive sectors, supporting FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2 requirements. It provides real-time traceability and reporting for audit readiness. Learn more.
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and hospitality marketplace integrations with partners like Webhotelier, Ving Card, SAP, Verifone, and more. Hospitality Marketplace.
Does Priority ERP support both discrete and process manufacturing?
Yes, Priority ERP supports both discrete and process manufacturing, optimizing the entire manufacturing lifecycle for compliance-intensive sectors such as food and beverage. Manufacturing ERP.
What analytics and reporting capabilities does Priority ERP provide?
Priority ERP offers hundreds of pre-defined reports, no-code reporting tools, and embedded analytics for actionable business insights. Business Intelligence.
Can Priority ERP be customized without IT support?
Yes, Priority ERP allows businesses to adjust workflows, layouts, and field names with no-code customizations, making it highly adaptable without requiring IT expertise. ERP details.
What mobile capabilities does Priority ERP offer?
Priority ERP provides mobile apps for Advanced Delivery Planning, Proof of Delivery, field service technicians, field sales agents, and mobile ERP access, enabling real-time operations on-the-go. Mobile ERP.
What is the user experience like with Priority ERP?
Priority ERP is praised for its intuitive interface and ease of use, with a G2 rating of approximately 4.1/5. Customers highlight its user-configurability and quick adoption. Customer feedback.
How does Priority ERP help with inventory management?
Priority ERP optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, reducing overstocking and increasing customer satisfaction. Warehouse Management.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major regulations. Comparison details.
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes. SAP Comparison.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. NetSuite Comparison.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers tailored solutions, a native scalable WMS, ease of use, and flexible commitments. Acumatica Comparison.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. Odoo Comparison.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations. Sage Comparison.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules and no-code customization. Business Central Comparison.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and limited customization. Priority Optima is scalable, cost-effective, intuitive, and offers flexible customization and open architecture for integrations. Optima PMS.
How does Priority Retail Management compare to POS and unified commerce providers?
Competitors focus on retail management and POS but lack full enterprise management. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations. Retail Management.
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software is ideal for SMBs, mid-market companies, and enterprises in industries such as food & beverage, retail, manufacturing, healthcare, hospitality, and technology. Roles include business owners, CFOs, IT managers, operations managers, and sales/marketing managers. About Priority.
What problems does Priority Software solve for food and beverage companies?
Priority Software addresses challenges such as labor shortages, supply chain volatility, perishable inventory management, compliance, and demand planning with AI-enabled tools and real-time traceability. Panorama Report.
How does Priority Software help retail businesses?
Priority Software provides real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty modules, and advanced promotion engines to streamline retail operations and enhance customer experience. Retail Management.
How does Priority Software improve operational efficiency?
Priority Software automates workflows, provides AI recommendations, and centralizes data, reducing manual errors and improving resource utilization across departments and locations. ERP details.
How does Priority Software address integration complexity?
Priority Software offers a modular, all-in-one solution with embedded integrations and open APIs, eliminating the need for complex third-party integrations and ensuring seamless workflows. Open API.
How does Priority Software help with data consistency?
Priority Software maintains a single source of truth for all operational and customer data, ensuring consistent and accurate information across departments and eliminating synchronization challenges. ERP details.
How does Priority Software support business growth?
Priority Software's cloud-based solutions are scalable, supporting high-volume transactions and continuous innovation, making it suitable for growing businesses and enterprises. ERP details.
What customer success stories are available for Priority Software?
Priority Software has helped companies like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain achieve operational improvements, growth, and customer satisfaction. Case studies.
What feedback have customers given about Priority Software?
Customers praise Priority Software for its user-friendly design, intuitive interface, efficiency, and quick support. Notable testimonials include improved management, ease of use, and satisfaction with the software. Customer feedback.
Technical Requirements
What are the technical requirements for implementing Priority ERP?
Priority ERP is cloud-native and runs on AWS, requiring only internet access for deployment. It supports desktop and mobile devices and offers RESTful API, ODBC drivers, and SFTP for integrations. Cloud ERP.
Does Priority Software support mobile access?
Yes, Priority Software supports mobile access through dedicated apps for ERP, delivery planning, proof of delivery, field services, and sales agents. Mobile ERP.
What integration options are available for Priority ERP?
Priority ERP offers ODBC drivers, RESTful API, file integration via SFTP, and over 150 plug & play connectors for integrating with third-party tools and legacy systems. Integration options.
Is Priority ERP scalable for growing businesses?
Yes, Priority ERP is designed for scalability, supporting high-volume transactions and continuous innovation, making it suitable for SMBs and enterprises. Scalable ERP.
Does Priority Software offer support and training?
Yes, Priority Software provides global support, training resources, product tours, webinars, and documentation to help customers reach their full potential. Support, Resources.
Pain Points & Solutions
What core business problems does Priority Software solve?
Priority Software solves poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Pain points resource.
What pain points do retail business owners face that Priority Software addresses?
Retail business owners face lack of real-time insights, operational inefficiencies, inventory inaccuracies, and disconnected customer experiences. Priority Software provides centralized management, real-time insights, and automation to address these challenges. Retail pain points.
How does Priority Software help supply chain managers?
Priority Software helps supply chain managers by synchronizing planning and execution, reducing inventory inaccuracies, and streamlining order fulfillment processes. Supply Chain Management.
How does Priority Software help CFOs and IT managers?
Priority Software helps CFOs reduce operational and inventory costs, improve financial reporting, and manage IT expenses. IT managers benefit from scalable, easy-to-maintain systems and seamless integration capabilities. Financial Management.
How does Priority Software address operational inefficiencies?
Priority Software automates workflows, provides AI recommendations, and centralizes views to improve operations across departments and locations, reducing manual errors and boosting efficiency. ERP details.
Customer Proof & Success Stories
Who are some of Priority Software's notable customers?
Priority Software's customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Customer list.
Can you share specific case studies of customers using Priority Software?
Yes, case studies include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved operations), Dunlop Systems (data accuracy), Global Brands Gallery (customer retention), and Cowtown Retail Chain (process visibility). Case studies.
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When was this page last updated?
This page wast last updated on 12/12/2025 .