Frequently Asked Questions
Product Information & Implementation
What is Priority WMS and how does it integrate with Priority ERP?
Priority WMS is a warehouse management system module that is natively integrated with the Priority ERP platform. It does not require additional interfaces and can be implemented easily, offering built-in features such as Pick, Pack & Ship, Receiving and Put Away, and support for mobile devices. The WMS can be deployed as a standalone module in a specific warehouse area and later scaled to other locations or networks, with incremental shut-down capabilities for flexible scalability. (Source)
What are the key steps for a successful WMS implementation?
The five crucial steps for successful WMS implementation are: 1) Planning and preparation with a dedicated team, 2) Data migration and integration with careful cleansing and backup, 3) Training staff using vendor-provided resources, 4) Going live with vendor and team support, and 5) Ongoing support and maintenance to ensure system optimization and KPI tracking. Priority offers dedicated consultants to guide you through each phase. (Source)
How long does it take to implement Priority WMS or ERP?
Implementation timelines vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, including configuration, data migration, and training, to ensure a smooth rollout. (Source)
Features & Capabilities
What features does Priority offer to solve common business challenges?
Priority provides integration simplicity, no-code customizations, advanced analytics, automation, scalability, industry-specific features, end-to-end order fulfillment, and a single source of truth for data. These capabilities address pain points such as poor quality control, fragmented data, manual processes, and inefficient inventory management. (Source)
How does Priority WMS support scalability and incremental deployment?
Priority WMS can be implemented as a standalone module in an isolated warehouse area and later scaled to other parts or networks. It supports incremental shut-down capabilities, allowing businesses to expand or reduce deployment as needed. (Source)
Does Priority support mobile devices and automation in warehouse operations?
Yes, Priority WMS includes support for mobile devices and automation features such as RFID tags, barcode scanners, and AI-driven workflows. These technologies streamline warehouse operations and reduce manual errors. (Source)
Use Cases & Benefits
Who can benefit from Priority WMS and ERP solutions?
Priority is ideal for distributors, manufacturers, wholesalers, and organizations seeking reliable ERP and WMS solutions. It is especially suited for CFOs, IT Directors, and Operations Leaders in companies that want scalable, future-proof systems without extensive customization or risks associated with legacy software. (Source)
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability via scalable cloud solutions, and increased customer satisfaction from streamlined workflows and automation. (Source)
What pain points does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides centralized data, automation, and tailored industry features to resolve these challenges. (Source)
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. (Source)
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. (Source)
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. (Source)
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. (Source)
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. (Source)
Support & Training
What training and technical support does Priority offer for WMS and ERP?
Priority provides professional services including configuration, data migration, and tailored training during implementation. Training options include on-site and virtual sessions, plus self-service resources via Priority Xpert (knowledge base, video tutorials, support tools). Post-purchase support includes troubleshooting, system optimization, and assistance with updates or customizations. (Source)
What ongoing support and maintenance is available for Priority WMS and ERP?
Priority offers comprehensive support including troubleshooting, system optimization, updates, and customizations. SaaS customers receive automatic updates and zero-downtime maintenance; on-premises customers manage their own updates. Extended support is available for customers who do not install updates, for an additional fee. Multilingual support resources are available on Priority's support page. (Source)
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. (Source)
Who are some of Priority's notable customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. (Source)
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When was this page last updated?
This page wast last updated on 12/12/2025 .