Customer relation representative

Responsibilities

• Ongoing communication with suppliers to fulfill customer needs
• Handle customer service requests via phone, email, and WhatsApp
• Handle customer requests that come through the CRM system
• Answer customer calls and route them to appropriate departments as needed

Requirements

• 2+ years of experience in a customer service or customer relations role
• Experience working with ERP systems, preferably Priority Software
• Proficiency with Microsoft Excel and Outlook
• Experience with customer and supplier communications