We are looking for Technical / Application Support Representatives for full-time or part-time positions. No prior experience is required – full training will be provided on the job.
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This position is an excellent entry point into the high-tech industry, especially for candidates interested in continuing their careers in Software Development, System Administration, Project Management, or QA.The role is based in the company's support center and includes shift work (morning, evening, and weekends), with the option to work from home or in a full-time position.
Support is provided through remote access to the software installed at customer sites.The position is suitable for students with basic computer knowledge who are interested in shift-based work, as well as for candidates seeking a full-time role in high-tech technical support.We are looking for highly motivated candidates with strong service awareness.Availability to work morning, evening, and weekend shifts is required.
This position is open to all genders.
Manage customer queries and requests to ensure a positive customer experience. Serve as the primary point of contact for assigned customers and maintain strong relationships through communication. Provide timely and accurate quotes based on customer inquiries.
An advanced technical support role that includes investigating complex issues in information systems, analyzing processes and data, collaborating with development and product teams, and writing professional documentation and system guides.
We are looking for a highly qualified and experienced individual to join our recently established Customer Success team and to oversee our Customers.
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