Priority's Optima PMS is an advanced Property Management System designed for hotels in Poland and beyond. It streamlines hotel operations, automates reservations, integrates front desk and housekeeping, and ensures compliance with local tax regulations. The system supports boutique hotels, resorts, multi-location chains, and independent properties, helping them optimize guest experiences and boost profitability. Learn more.
Priority's hotel PMS solutions are ideal for boutique hotels, resorts, hotel chains, franchises, independent hotels, and multi-location properties. The system is designed to support various hospitality categories, including business hotels, hostels, vacation resorts, and more. Explore hospitality management solutions.
Optima PMS supports a wide range of property types, including boutique hotels, business hotels, hostels, hotel chains and groups, independent hotels, resorts, and vacation resorts. This flexibility makes it suitable for both small independent properties and large multi-property chains. See supported categories.
Priority's PMS system stores guest profiles, preferences, and special requests, enabling hotels to offer personalized services. This leads to improved guest retention, repeat bookings, and higher satisfaction. The system also speeds up check-in/check-out and integrates with housekeeping for seamless service delivery.
Yes, Priority PMS offers multi-property management capabilities, allowing hotel chains and franchises to manage multiple locations from a single system. This centralization streamlines operations and reporting across all properties. Discover Optima PMS.
Key features include automated reservation management, integrated front desk and billing, guest profile management, dynamic rate and revenue management, housekeeping coordination, BIR tax compliance, multi-property management, OTA integration, seamless payment processing, local compliance and tax reporting, channel manager integration, flexible pricing configurator, and mobile access. See full feature list.
Yes, Priority PMS offers out-of-the-box integrations with leading OTAs such as Booking.com, Expedia, Hotels.com, Agoda, and direct hotel websites. This ensures synchronized availability, maximized occupancy, and effortless booking management.
The PMS system integrates housekeeping and maintenance schedules, allowing real-time tracking of room statuses and automatic task assignment. This improves operational efficiency and ensures rooms are ready for guests promptly.
Yes, Priority PMS is designed to comply with local Polish tax regulations, including BIR tax compliance. It helps hotels generate accurate financial reports and reduces the risk of penalties.
Yes, Priority PMS offers mobile access, enabling management, on-the-go check-ins, and housekeeping coordination from any device. This flexibility improves staff productivity and guest service.
Priority PMS integrates with booking engines, channel management systems, revenue management systems (RMS), payments & POS, spa management, and event management solutions. The Optima Marketplace offers certified solutions and APIs to extend hotel management capabilities. Explore Optima Marketplace.
Yes, Priority PMS supports secure payment processing for credit cards, e-wallets, and local payment options, ensuring guest transactions are handled safely and efficiently.
Yes, the PMS system includes a flexible pricing configurator, allowing hotels to optimize yield and revenue per room with customizable pricing options.
Hotels often struggle with inefficient reservation management, disconnected systems, manual processes, compliance issues, and fragmented guest data. Priority PMS automates bookings, centralizes operations, ensures compliance, and provides a single source of truth for guest and operational data.
Priority PMS synchronizes room availability across all distribution channels, including OTAs and direct hotel websites, automating the booking process and preventing overbookings.
The system automates administrative tasks, integrates front desk, housekeeping, and billing, and provides real-time room status updates. This reduces manual errors, speeds up processes, and enhances staff productivity.
Priority PMS is designed to comply with local tax regulations and generates accurate financial reports, helping hotels stay compliant and avoid penalties.
By centralizing guest profiles and preferences, Priority PMS enables hotels to deliver personalized services and consistent experiences across all touchpoints, improving guest satisfaction and loyalty.
Prima Hotels Greece uses Optima PMS as a growth partner, benefiting from streamlined operations and improved guest experiences. Mara Katsandou, Director of Sales & Marketing, praised Optima PMS for its impact on their business. Read the full case study.
Hotels have praised Optima PMS for its intuitive interface, ease of use, and ability to streamline daily operations. Customers highlight the system's efficiency and the positive impact on guest satisfaction and staff productivity.
Yes, Priority Software has numerous case studies across industries. For example, Solara Adjustable Patio Covers improved project turnaround times, Dejavoo grew without increasing headcount, and Nautilus Designs saw a 30% growth in order volume thanks to Priority’s integration capabilities. See more case studies.
Priority Optima PMS integrates with leading hospitality solutions such as Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP, Salto, Sabre, Ryanair, RoomPriceGenie, and Roomchecking. It also supports ODBC drivers, RESTful API, SFTP file integration, and over 150 plug & play connectors. See full integration list.
Yes, Priority Software offers an Open API for seamless integration with third-party applications, enabling custom solutions tailored to specific operational needs. Learn more about the Open API.
Technical documentation for Priority ERP and PMS solutions is available online, covering features, supported industries, and integration options. Access documentation here.
Priority Optima PMS is designed to comply with industry standards and local regulations, including GDPR and BIR tax compliance. It provides secure payment processing and robust data protection measures.
Oracle OPERA is costly and complex, with slow support and limited customization. Priority Optima PMS is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and open architecture for seamless integrations. See Optima PMS details.
Cloudbeds may lack depth for complex operations and has inconsistent support. Priority Optima PMS offers a comprehensive suite for all hospitality types, reliable support, streamlined billing, and a user-friendly design. Learn more.
Mews can require significant training and has a cluttered interface. Priority Optima PMS is designed for quick adoption, efficient workflows, and a clean, intuitive interface, with responsive support and flexible payment processing.
Protel has a steep learning curve and slow support. Priority Optima PMS offers an intuitive interface, responsive support, modern mobile capabilities, and efficient implementation with transparent pricing.
Priority Optima PMS stands out for its all-in-one platform, intuitive design, responsive support, flexible customization, robust integrations, and cost-effectiveness. It eliminates fragmentation and integration headaches common with competitors, ensuring smooth operations and superior guest experiences.
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its PMS solutions. Learn more about implementation services.
Support is available through Priority's global network, including online resources, documentation, and direct contact with support teams. Access support here.
Upgrading to Priority PMS involves contacting Priority Software for a demo, assessing your property needs, and working with their implementation team for a smooth transition. Schedule a demo.
Yes, Priority Software offers product tours, documentation, webinars, and training resources to help users get the most out of their PMS system. Explore resources.
Pricing information for Priority PMS is available by contacting Priority Software directly or visiting their pricing page. Get pricing details.
Yes, Priority Software offers flexible plans tailored to the needs of boutique hotels, independent properties, hotel chains, and franchises. Contact Priority for a customized quote based on your property size and requirements.
Priority Software serves leading hospitality brands such as Prima Hotels Greece and many others across Europe and globally. See customer stories.
Yes, Priority Software has been recognized by Gartner and IDC for product innovation and is trusted by over 75,000 companies in 70 countries. See Gartner recognition.
This page wast last updated on 12/12/2025 .
