Frequently Asked Questions
Product Information & Overview
What is Priority for Fashion, Sports, and Footwear management system?
Priority for Fashion, Sports, and Footwear is a complete, all-in-one retail management system designed specifically for apparel, sports, and footwear retailers. It centralizes management of all business aspects, streamlining operations and boosting productivity. Learn more.
What are the key features of Priority's Fashion, Sports, and Footwear solution?
Key features include omni-channel management, real-time visibility and control, inventory control with smart replenishment, model/size/color matrix, series-level management, smart data grouping, complex costing schemes, barcode scanning, label printing, green invoicing, mobile POS and back-office, international barcode scanning (GTIN), promotions, loyalty programs, gift card management, and advanced analytics dashboards. See full feature list.
How does Priority help manage complex item catalogs for apparel and footwear?
The 3D Matrix Catalog feature automates item setup, purchase order issuing, inventory document generation, and logistics handling. Series-level management allows for streamlined purchasing, sales, and inventory processes, supporting distribution by series and color. Details here.
Can Priority support pop-up stores and remote outlets?
Yes, Priority enables quick establishment of pop-up stores and remote outlets, with mobile POS capabilities for processing payments anywhere, increasing traffic and flexibility for retailers.
How does Priority optimize inventory management for apparel retailers?
Priority offers automatic replenishment practices, planning quantities by store and forecasted sales volumes, and enables efficient store distribution. This helps avoid overstocking/understocking, accelerates order-to-cash, and reduces inventory holding costs.
What analytics and reporting capabilities does Priority provide?
Priority delivers real-time analytics and business reports, enabling retailers to analyze customer behaviors, preferences, and spending habits. It supports calculation of average storage duration, identification of profitable items/stores, and alignment of replenishment strategies.
Does Priority support promotions, discounts, and loyalty programs?
Yes, Priority enables creation of special offers, discounts, cross-sales, upsell offers, and brand gift cards. It supports loyalty programs and reward points across all commerce channels, encouraging repeat purchases and increased customer spending.
Can benefits and reward points be applied to returned items?
Priority fully supports providing benefits, discounts, and reward points on returned items and ordered goods, ensuring consistent customer experience regardless of order type.
Is Priority a true omni-channel solution?
Yes, Priority treats all orders from all channels equally, enabling seamless integration with ecommerce websites and marketplaces, and consistent application of promotions and loyalty benefits.
Does Priority integrate with Adobe Commerce (Magento)?
Yes, Priority offers out-of-the-box integration with Adobe Commerce (Magento), supporting automatic inventory updates and order synchronization between Magento and Priority POS.
How does Priority help apparel retailers increase store traffic and revenue?
Priority enables quick setup of pop-up stores, mobile POS payments, and targeted promotions such as gift cards and special offers, all designed to attract new audiences and boost customer spending.
Can Priority handle complex costing schemes for fashion retailers?
Yes, Priority supports complex costing schemes, allowing retailers to manage elaborate cost structures and streamline financial processes.
Does Priority support barcode scanning and label printing?
Yes, Priority includes barcode scanning, label printing, and green invoicing capabilities, supporting efficient store operations and compliance.
Is mobile POS and mobile back-office available in Priority?
Yes, Priority provides mobile POS and mobile back-office solutions, enabling flexible, on-the-go management and payment processing.
Does Priority support international barcode scanning (GTIN)?
Yes, Priority supports international barcode scanning (GTIN), ensuring compatibility with global retail standards.
What types of reports and dashboards are available for fashion analytics?
Priority offers fashion analytics, dashboards, and reports, providing actionable insights into sales performance, inventory, customer behavior, and more.
Can Priority help with store-level inventory planning?
Yes, Priority enables planning and management of inventory quantities based on store level and forecasted sales volumes, supporting informed decision-making and efficient distribution.
How does Priority support efficient store distribution?
Priority allows products to be automatically moved between different forms, enabling quick and efficient store distribution and reducing manual effort.
Features & Capabilities
What problems does Priority Retail Management solve for apparel and footwear retailers?
Priority addresses challenges such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, complex order fulfillment, and high IT costs. It centralizes management, automates workflows, and provides real-time analytics for better decision-making. Read more.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
Unlike generic ERP providers, Priority Retail Management offers specialized retail features such as head office controls, POS, and omnichannel commerce, all natively integrated. This eliminates the need for costly integrations and ensures smooth operations across multi-location retail chains.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These providers focus on retail management and POS but lack full enterprise management functionality, relying on integrations for ERP needs. Priority delivers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, reducing complexity and operational risk.
What makes Priority's integration capabilities unique?
Priority offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and out-of-the-box support for major platforms like Adobe Commerce (Magento). This ensures seamless workflows and easy extension of system capabilities. See integrations.
Does Priority offer an Open API for custom integrations?
Yes, Priority provides an Open API for seamless integration with third-party applications, enabling businesses to tailor their systems to specific operational needs. Learn more.
What technical documentation is available for Priority ERP?
Priority provides comprehensive technical documentation covering features, supported industries, and product details. Access documentation at Priority's ERP documentation page.
How does Priority ensure scalability for growing retail businesses?
Priority's cloud-based platform supports high-volume transactions and multi-location operations, enabling retailers to scale without on-premises IT burden or costly integrations.
Can Priority be customized without IT support?
Yes, Priority enables no-code customizations for workflows, layouts, and business rules, allowing retailers to adapt quickly to changing needs without relying on IT teams.
What automation capabilities does Priority offer?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency across retail operations.
Use Cases & Customer Success
Who can benefit from Priority's Fashion, Sports, and Footwear solution?
Retailers in apparel, sports, and footwear, including chain stores, pop-up outlets, and eCommerce businesses, benefit from Priority's centralized management, omni-channel capabilities, and advanced analytics.
Can you share a customer success story using Priority Retail Management?
Saar Ltd. has used Priority for 13 years to streamline logistical and financial processes, connect chain stores and eCommerce to a centralized system, and enhance customer satisfaction. Read the full case study.
How has Priority helped KIWI optimize retail business processes?
KIWI rapidly expanded with Priority, connecting all chain stores and eCommerce to a unified management suite, supporting optimization of all retail business aspects. Read more.
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees manage daily tasks efficiently without IT reliance. Priority ERP has a 4.1/5 rating on G2 for simplicity and effectiveness. See more testimonials.
What are some other customer success stories with Priority?
Notable success stories include Solara Adjustable Patio Covers (accelerated workflows), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), and Global Brands Gallery (enhanced customer satisfaction). Explore case studies.
Who are some of Priority's retail customers?
Priority's retail customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. See full customer list.
What roles and companies are best suited for Priority Retail Management?
Priority serves retail business owners, operations managers, supply chain managers, sales/marketing managers, CFOs, and IT managers in companies ranging from global chains to small businesses. Learn more.
How does Priority help reduce operational costs for retailers?
Priority reduces operational and inventory costs by automating workflows, synchronizing planning and execution, and providing real-time reporting for better decision-making.
How does Priority address disconnected customer experiences?
Priority centralizes customer data, supports omnichannel engagement, and enables loyalty programs and promotions across all channels, ensuring a unified customer experience.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers tailored solutions, native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards.
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, supports multi-company operations, and maintains the same platform without forced migrations.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting and requires coding for customizations. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules and no-code customization for mobile, portals, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption.
Support & Implementation
What professional and implementation services does Priority offer?
Priority provides professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. Learn more.
Where can I find support resources for Priority?
Support resources are available at Priority's support page, including documentation, FAQs, and contact options for technical assistance.
How can I schedule a demo of Priority Retail Management?
You can schedule a no-obligation demo or call with Priority experts to explore how the solution can streamline your operations. Book a demo.
Does Priority offer partnership opportunities?
Yes, Priority offers technology partnerships, AWS partnerships, and a dedicated marketplace for extended solutions. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .