Frequently Asked Questions
Product Information
What is Priority Software's ERP for Professional Services?
Priority Software's ERP for Professional Services is a unified, cloud-based platform designed to manage resources, projects, finances, and customer relationships. It helps professional services firms optimize operations, automate processes, and drive growth by providing a single integrated solution for all business functions. Learn more.
How does Priority ERP help professional services companies?
Priority ERP helps professional services companies by optimizing resource allocation, automating processes, improving financial management, and providing better project visibility. Teams can collaborate more effectively, deliver better client results, and achieve long-term success in a competitive industry. Source
What are the main modules included in Priority ERP for Professional Services?
The main modules include project management, resource management, time and expense tracking, financial management, client management, and human resources management. These modules enable firms to manage the entire project lifecycle, allocate resources efficiently, track billable hours, manage finances, and maintain client and employee information. Source
Does Priority ERP support mobile access for professional services?
Yes, Priority ERP offers full system functionality from mobile devices and tablets, allowing users to manage business operations on-the-go, access real-time data, and save resources and costs. Source
What is aiERP and how does it enhance Priority ERP?
aiERP is Priority's embedded AI platform that delivers context-aware automation and strategic business orchestration. It includes an aiERP Assistant for personalized user experience, an aiERP Advisor for proactive insights, and an aiERP Agent for cross-process automation. Features include natural language queries, workflow automation, demand forecasting, and AI-powered analytics. Source
How does Priority ERP handle project management for professional services?
Priority ERP provides comprehensive project planning and tracking, resource management, costing, and support for task interdependencies. It includes activity-related reporting, built-in BPM for project progression, and team collaboration tools linking tasks to projects and activities. Learn more
What business intelligence (BI) capabilities are available in Priority ERP?
Priority ERP offers integrated business analytics tools for real-time business intelligence and customizable reports. Users can analyze business and customer data, access 360-degree customer views, and generate analysis reports powered by robust built-in BI tools. Learn more
How does Priority ERP support human resource management?
Priority ERP includes integrated HR tools to manage daily HR tasks and objectives, automate time tracking, update employee directories, manage performance, and more. The HR module streamlines operational efficiency and productivity. Learn more
Can Priority ERP synchronize data with other business tools?
Yes, Priority ERP provides bi-directional synchronization with tools like MS Project, Gmail, and other essential business applications, enabling collaboration with teams and third-party vendors outside the organization. Source
How does Priority ERP help with billing and revenue recognition?
Priority ERP simplifies billing and revenue recognition processes by automating calculations and ensuring compliance with revenue recognition standards. It streamlines invoicing, accounts receivable, and accounts payable management. Learn more
What analytics and reporting features does Priority ERP offer?
Priority ERP provides access to real-time data and analytics, enabling insights into project performance, resource utilization, financials, and other key performance indicators. Customizable dashboards and reports empower data-driven decision-making. Source
How does Priority ERP ensure data security and compliance?
Priority ERP maintains data security through role-based access controls and compliance with industry standards and regulations. Sensitive data is protected, and the system supports regulatory requirements for professional services firms. Source
Can Priority ERP be integrated with other systems and applications?
Yes, Priority ERP can be integrated with other systems and applications using APIs, SDKs, and a marketplace with various connectors and add-ons. This enables seamless connectivity and extended functionality. Priority Market
What industries does Priority ERP for Professional Services support?
Priority ERP for Professional Services supports a wide range of industries, including agriculture, automotive, construction, electronics, financial services, healthcare, manufacturing, medical devices, municipalities, nonprofits, pharmaceutical, retail, software and technology, wholesale & distribution, and food & beverage. Source
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, including features, supported industries, and product details. Documentation is available at Priority's ERP documentation page.
Does Priority ERP offer professional and implementation services?
Yes, Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its ERP solutions. Details are available at this page.
Are there partnership opportunities with Priority Software?
Yes, Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Learn more at Become a Partner.
Features & Capabilities
What are the key features of Priority ERP for Professional Services?
Key features include embedded AI (aiERP), project management, executive reports (BI), human resource management, budget and costing, and synchronization with external tools. These features enable efficient planning, execution, and delivery of client projects, as well as real-time analytics and collaboration. Source
Does Priority ERP support no-code customizations?
Yes, Priority ERP allows businesses to adjust workflows, field names, screen layouts, and business rules without IT support, enabling rapid adaptation to changing needs. Source
What integration options are available with Priority ERP?
Priority ERP offers ODBC drivers, RESTful API, file integration via SFTP, and over 150 plug & play connectors from best-of-breed vendors. Unlimited connectivity is available through APIs and embedded integrations. Learn more
Does Priority Software provide an Open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations tailored to specific operational needs. Open API details
What pain points does Priority ERP solve for professional services firms?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
How does Priority ERP improve operational efficiency?
Priority ERP automates workflows, provides AI recommendations, centralizes data, and enables real-time visibility across departments and locations, reducing manual errors and improving resource utilization. Source
What customer feedback has Priority ERP received regarding ease of use?
Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. Reviews highlight its efficiency, quick learning curve, and user-configurability for fields, logic, reports, and workflows. Priority ERP has a rating of approximately 4.1/5 on G2. Customer feedback
What performance metrics are available for Priority ERP?
Priority ERP is recognized for its user-friendly design, efficiency, and customer satisfaction. It has received a rating of approximately 4.1/5 on G2, with users highlighting its simplicity and effectiveness. Source
What are some real-world success stories of Priority ERP customers?
Success stories include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved operations), Dunlop Systems and Components (increased trust in data accuracy), and Global Brands Gallery (enhanced customer satisfaction). Case studies
Who are some of Priority Software's notable customers?
Notable customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Customer list
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Use Cases & Benefits
Who can benefit from Priority ERP for Professional Services?
Professional services firms of all sizes, including project-based businesses, consultancies, and organizations in industries such as manufacturing, healthcare, retail, and technology, can benefit from Priority ERP's unified platform and industry-specific features. Source
Is Priority ERP suitable for remote and mobile teams?
Yes, Priority ERP is designed for remote and mobile teams, offering full system functionality on mobile devices and tablets, enabling users to manage operations from anywhere. Source
How does Priority ERP help with project profitability?
Priority ERP streamlines employee time and expense tracking, manages bills and invoicing, and provides analytics for project profitability, helping firms optimize resource utilization and financial outcomes. Source
How does Priority ERP support collaboration among teams?
Priority ERP enhances collaboration by providing project visibility, linking tasks to related projects and activities, and enabling real-time data sharing across teams and departments. Source
How does Priority ERP help with compliance and regulatory requirements?
Priority ERP ensures compliance with industry standards and regulations, including FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, helping firms maintain data security and regulatory adherence. Source
What are the advantages of using Priority ERP in professional services firms?
Advantages include streamlined operations, enhanced efficiency, improved collaboration, centralized management of key business functions, real-time data and analytics, and automation of routine tasks, allowing firms to focus on delivering high-quality services. Source
How does Priority ERP help with resource management?
Priority ERP provides visibility into employee availability and utilization, enabling efficient allocation of resources to projects and optimizing workforce productivity. Source
How does Priority ERP support time and expense tracking?
Priority ERP enables accurate tracking and billing of billable hours and expenses, simplifying invoicing and ensuring project profitability. Source
How does Priority ERP help with client management?
Priority ERP offers a centralized repository for client information, including contact details, proposals, and project history, enabling firms to manage customer interactions, sales activities, and pipeline forecasting. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .