Frequently Asked Questions

Product Overview & Business Intelligence ERP Basics

What is Priority Analytics and how does it relate to Business Intelligence ERP?

Priority Analytics is the business intelligence (BI) module within Priority ERP. It enables users to easily combine and analyze data from anywhere in the Priority ERP system, facilitating data-driven decisions to maximize business potential. With Priority Analytics, you can build advanced reports, visualize data, and gain actionable insights in minutes—all within a self-service, user-friendly environment.

What is business intelligence in ERP?

Business Intelligence (BI) in ERP refers to transforming raw business data into actionable insights that support better, faster decision making. BI ERP systems allow organizations to monitor key performance indicators (KPIs) and make timely changes when those KPIs deviate from targets.

Who is business intelligence ERP for?

Business intelligence ERP is designed for stakeholders and teams across the organization—including Finance, HR, Logistics, Production, and Sales—who need to turn real-time ERP data into useful information for actionable insights and data-driven decision making.

Is Business Intelligence ERP suitable for small and medium-sized businesses?

Yes, Business Intelligence ERP is suitable for small and medium-sized businesses (SMBs). It provides valuable analytics and insights, helping SMBs make timely, informed decisions, optimize processes, and improve operational efficiency.

Is a Business Intelligence solution affordable for small to medium size businesses?

Yes. With the rise of cloud technology, BI solutions like Priority Analytics have become affordable and cost-effective for smaller businesses. Costs may vary based on user count and customizations, but modern BI ERP is now accessible and relevant for SMBs.

What is the difference between Business Intelligence software and ERP?

Business Intelligence (BI) software is designed to collect and analyze data from various sources to present trends and insights for decision makers. ERP (Enterprise Resource Planning) is a comprehensive suite that manages business processes across finance, supply chain, manufacturing, and more, ensuring a single source of data for efficient operations.

Can Business Intelligence ERP integrate with existing software and data sources?

Yes, Priority's BI ERP is designed to integrate with other data sources such as CRM systems, spreadsheets, and more. This integration provides a holistic view of business data, supporting better decision making across functions.

Can Business Intelligence ERP be customized to meet specific business needs?

Yes, Priority's BI ERP can be customized for specific business requirements, including personalized reports, dashboards, and KPIs. It can also work with other organizational data sources to ensure proper data flow and analysis.

What certifications does Priority Analytics and ERP hold?

Priority ERP and Analytics are certified for SOC 2, GDPR, and AICPA compliance, ensuring high standards for data security and privacy.

Features & Capabilities

What are the key features of Priority Analytics?

Key features include embedded AI (aiERP), AI-powered descriptive analytics, intelligent data access via ODBC Connector, a self-service reporting tool, flexible reporting across multiple data sources, advanced data manipulation, and rich data visualization options (columns, pie, gauge, KPI, pyramid charts, and more).

How does Priority Analytics use AI within ERP?

Priority embeds AI capabilities throughout its ERP platform. The aiERP Assistant provides a personalized user experience, the aiERP Advisor offers proactive insights, and the aiERP Agent enables cross-process automation. Users can interact with the ERP in natural language, automate workflows, forecast demand, and more.

What types of data visualization are available in Priority Analytics?

Priority Analytics offers a rich chart library for data visualization, including columns, pie, gauge, KPI, pyramid, and more, allowing users to present data in the most meaningful way for their needs.

Does Priority Analytics support self-service reporting?

Yes, Priority Analytics includes a self-service report builder that allows end-users to create operational reports easily and intuitively, without needing IT or development resources.

Can I combine data from different areas within Priority ERP for reporting?

Yes, Priority Analytics enables users to combine data from any area within the Priority ERP platform, including both standard and customized entities, to generate comprehensive reports and insights.

What data manipulation options are available in Priority Analytics?

Users can adjust data display settings, sort and group data, add aggregated calculations, create new expression columns, and define multi-company reports for consolidated business data.

Does Priority Analytics support integration with external BI tools?

Yes, Priority Analytics provides intelligent data access via the ODBC Connector, allowing connection to external BI tools while preserving the business logic layer.

Does Priority Software offer an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling businesses to tailor their systems to specific operational needs. Learn more.

What integrations are available with Priority Software?

Priority Software offers over 150 plug & play connectors, RESTful API access, ODBC drivers, and SFTP file integration. Key integrations include SAP, Webhotelier, Verifone, TrustYou, SiteMinder, and more. See full list.

Use Cases & Benefits

What problems does Priority Analytics solve for businesses?

Priority Analytics addresses poor quality control, lack of data flow, poor inventory management, manual processes, fragmented data, and operational inefficiencies. It centralizes real-time data, automates workflows, and provides actionable insights for better forecasting, resource utilization, and customer satisfaction.

Who can benefit from using Priority Analytics?

Priority Analytics is ideal for organizations of all sizes and industries, including retail, manufacturing, healthcare, hospitality, and education. Roles such as business owners, CFOs, IT managers, operations, and sales teams benefit from real-time insights and improved decision making.

How does Priority Analytics help with operational efficiency?

Priority Analytics streamlines operations by automating workflows, providing centralized data, and enabling quick access to actionable insights. This reduces manual errors, improves resource utilization, and supports continuous process improvement.

How does Priority Analytics support data-driven decision making?

Priority Analytics provides real-time access to business data, customizable dashboards, and advanced reporting tools. This empowers users to monitor KPIs, analyze trends, and make informed decisions quickly and confidently.

What customer pain points does Priority Analytics address?

Priority Analytics addresses pain points such as lack of real-time insights, disconnected systems, inventory inaccuracies, operational inefficiencies, high IT costs, and challenges with data integration and reporting.

Are there any customer success stories with Priority Analytics?

Yes. For example, Octal's CEO reported better analytics and real-time decision making; Gevasol B.V. uses Priority to drill down into data details; BioThane's President highlighted the ease of harnessing data for quick decisions; Dejavoo's CFO values consolidated reporting; and Arkal Automotive's scheduler credits Priority with avoiding costly mistakes. See more case studies.

What feedback have customers given about Priority Analytics?

Customers praise Priority Analytics for its intuitive interface, ease of use, and ability to improve management and operations. It has a G2 rating of approximately 4.1/5, with users highlighting user-configurability and efficient reporting.

What companies use Priority Analytics and ERP?

Notable customers include Toyota, Flex, Dunlop, Ace Hardware, ALDO, Adidas, Estee Lauder, Outbrain, GSK, Teva, and many more across retail, manufacturing, healthcare, and technology sectors. See full customer list.

How does Priority Analytics help with compliance and security?

Priority Analytics and ERP are certified for SOC 2, GDPR, and AICPA, ensuring compliance with leading data security and privacy standards for regulated industries.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex and expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and a long learning curve. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized modules for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

Technical Requirements & Support

Where can I find technical documentation for Priority Analytics and ERP?

Technical documentation for Priority ERP, including Priority Analytics, is available at Priority's ERP documentation page.

What support and implementation services does Priority Software offer?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Details are available on the Professional & Implementation Services page.

How can I book a demo of Priority Analytics?

You can book a demo of Priority Analytics by visiting the Book a Demo page on the Priority Software website.

Where can I find more case studies about Priority Analytics?

Case studies and customer success stories are available at Priority's case studies page.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Priority Analytics

Business intelligence ERP software

Easily combine and analyze data from anywhere in Priority ERP to facilitate data-driven decisions to maximize business potential

 

Book a demo
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Unlock data insights in minutes with easy-to-use Priority Analytics report builder

Use Priority Analytics to build advanced reports using a self-service experience customized to your needs. Combine data from any area within the Priority ERP platform. Easily perform data manipulation with no need for development channels.

See how Priority works for you.

Take a quick tour and enhance your data-driven decisions

Priority Analytics boosts your competitive edge

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Gain a 360° view of your business from a single location

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Access business performance and KPIs on-demand

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Improve business processes

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Increase competitive advantage

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Easily generate reports across multiple dimensions and criteria

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Key features

Embedded AI with aiERP

Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.

Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.

Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.

AI-powered descriptive analytics

Priority Analytics incorporates AI to analyze charts and reports

Intelligent data access

Easy access to massive amounts of business data from the system for various business needs (such as for connection to external BI tools) using Priority's ODBC Connector that knows how to intelligently connect the data base while preserving the business logic layer.

Self-service reporting tool

A self-service report builder that allows end-users to build operational reports in an easy and intuitive way.

Flexible reporting

Combines data from different areas within Priority to gain meaningful insights and facilitate data-driven decision-making.

 

Access data from standard and customized entities.

Data manipulation

Build your reports with data display settings adjustments, such as sorting, grouping data, adding aggregated calculations, creating new expression columns, and define your report as multi-company to show consolidated business data.

Data visualization

Visualize your data using a rich chart library including Columns, Pie, Gauge, KPI, Pyramid, and more.

FAQs

What is business intelligence in ERP?

Business Intelligence (BI) is data transformed into actionable insights that support better, faster decision making. Business intelligence ERP systems can be your organization's eyes and ears, allowing you to monitor your chosen key performance indicators and make changes when those KPIs aren't where they should be.

Who is business intelligence ERP for?

BI integrated ERP enables stakeholders and teams across the organization: Finance, HR, Logistics, Production, sales and more, to turn real-time ERP data into useful information that supports actionable insights and data-driven decision making.

Is Business Intelligence ERP suitable for small and medium-sized businesses?

Business Intelligence ERP is suitable for small and medium sized businesses. ERP gives SMBs valuable analytics and insights, helping them make timely and informed decisions. In this way businesses can optimize their organizational processes and improve the efficiency of their operations. Examples of how they can utilize BI include monitoring their key performance indicators, analyzing trends in their business as well as in the industry and more.

Is a Business Intelligence solution affordable for small to medium size businesses?

Yes. As the cloud has become more predominant, BI solutions have become an affordable and cost effective solution for smaller businesses. Though costs can vary based on a variety of factors including the amount of users and customizations required, the technology is now relevant for these businesses and an affordable BI solution that is in sync with the organization's business goals is attainable.

What is the difference between Business Intelligence software and ERP?

Business Intelligence and ERP are separate systems meant to do different things. While BI software is designed to collect and analyze data coming from different sources in order to present trends and insights that assist decision makers, ERP is a comprehensive suite that manages business processes in a variety of areas, such as finance, supply chain and manufacturing, making sure there is a single source of data facilitating efficient operations.

See how Priority works for you