Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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ERP vs. accounting software: How it all “adds up”

Leor Barth

CTO

Summarize with AI:

Deciding between accounting software, such as QuickBooks, and an Enterprise Resource Planning (ERP) system, can be a tough call, at best. Both software solutions effectively help organizations to automate and streamline specific operational business tasks, but they vary greatly in terms of scope and functionality.

Accounting software solutions automate only the financial and accounting aspects of a business, but an ERP automates and streamlines most operational business processes, including, but not limited to, finance and accounting. ERP includes basic modules such as HR, customer relationship management (CRM), inventory management, sales and marketing, product management, and more. Specialized ERP solutions also offer niche features and functionality, such as field management, retail POS, retail in general, eCommerce, and others.

What does an accounting software solution do?

Accounting software solutions help businesses to manage their general ledger, and record their accounts payable and receivable. Many comprehensive accounting tools also help businesses to manage their billing and invoices, implement payroll services, and integrate inventory management data.

However, growing businesses will eventually need to automate other business processes such as sales and marketing, inventory management, project management, HR, operations management and production management. Consequently, they may have to purchase multiple software systems. It can be exceedingly costly to purchase standalone solutions for each of these business processes and put a strain on organizations that do not have the necessary in-house IT resources to manage and support the software.

What does an ERP do?

An ERP is a comprehensive software solution that automates and streamlines operational business processes. As a result, organizations have all their business data on a single platform, continuously synced and updated, and always available and accessible. With a single source of data, companies can eliminate duplicate entries, gain greater insights, and make more accurate forecasts. An ERP helps businesses to enhance communication between departments, improve backend operations, and deliver high-level customer support and service.

Implementing an ERP system requires time and effort, but it pays off in the long term. However, it's important to plan a system implementation project, and conduct a detailed needs analysis prior to implementation, to define business objectives, required business processes, data migration, and more. It's also mandatory to train employees on how to use and master the new system, to avoid hurdles and bottlenecks along the way.

This table accurately represents the differences between an ERP solution and accounting software:

ERP software Accounting software
Comprehensive business management solution Limited to finance and accounting only
Complete solution for generating reports, forecasting, and making insight-driven business decisions Generates reports based on financial data but may lack predictive insights
Has a steeper learning curve and requires user training Easier to learn and deploy, and training manuals are more than sufficient
Usually more costly, but SaaS models are subscription based, and are affordable Affordable for most small businesses
Requires planning, data cleansing and migration; companies must conduct a needs analysis prior to implementation Can be purchased ad-hoc, and implemented quickly 
Easily scalable and customizable, and can be integrated with other software products Can be integrated with other software products but results can vary, and expenses increase with integrations
No duplicate entries of data, as all business operations are streamlined and synced in real-time Duplicate entries are possible, a result of integrations not working correctly, or due to human error 

ERP adoption is increasing at an unprecedented rate

Although many small businesses continue to use standalone accounting software such as QuickBooks, the market is changing – and fast. To gain a real competitive edge, even small and mid-size organizations need to automate their operational business processes, and not just finance and accounting.

In a survey conducted by Panorama Consulting Group in 2020, 34.24% of businesses indicated that they chose to implement ERP solutions to move away from legacy solutions. A further 23.32% adopted ERP as an upgrade from existing software solutions. These trends reveal that more businesses will adopt ERP to enhance scalability and productivity.

ERP is a comprehensive automation solution for businesses of all sizes

Accounting software solutions are limited in functionality and can automate only accounting and finance-related operations. Integrating them with third-party solutions tends to be costly, and the results may not enhance efficiency or productivity. On the other hand, an ERP is a comprehensive software solution for all types of organizations, no matter their size or scope. A modern, open, and flexible ERP reduce valuable time, resources, and costs in the long term, with the ability to grow as the business grows, ultimately, increasing efficiency, productivity, and the bottom line.

If you're thinking about ERP for your business, we're here to help. Contact us for a no-obligation call with one of our ERP implementation experts.

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The Author

Leor Barth

CTO

A dynamic team leader, Leor oversees the entire technological spectrum at Priority. With a BA in Computer Science and nearly two decades in the ERP sector, Leor brings a wealth of experience from his time at Precise Software, where he specialized in creating performance monitoring software. Outside of work, he's an enthusiastic hiker and a devoted father of three, often found planning or embarking on his next uphill trek.