Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

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Retail Management System Building Material, Garden Equipment & Hardware

Building Material, Garden Equipment & Hardware

Craft a smoother hardware retail management strategy

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Building Material, Garden Equipment & Hardware

Hammer down sales barriers and welcome new buyers

Advance your hardware store's efficiency with Priority's advanced retail management system (RMS). Our unified mobile point of sale (POS) and kiosk applications ensure seamless integration with your central systems for comprehensive, omnichannel retail management. Gain an accurate, 360 real-time view of your inventory, track prices and sales, and customize your promotional strategy with personalized discounts and exclusive offers that resonate with DIY enthusiasts and professional contractors. Maximize profitability, attract new customers, and increase store traffic and customer loyalty in the highly competitive home improvement market.

Build customer loyalty: Turn casual buyers into loyal brand supporters

Priority's customer loyalty management system is designed to foster lasting customer relationships in construction and renovation retail markets. Craft tailored loyalty programs designed to align precisely with the distinct mindsets and needs of various customer segments within the home improvement sector. Our advanced segmentation logic cleverly categorizes buyers to offer customized rewards, exclusive discounts and unique incentives that appeal to amateur renovators and industry veterans alike. Easily orchestrate omnichannel loyalty campaigns to build an engaged community around your brand, drive frequent visits, and maintain a reliable revenue stream.

Hardware Store Staff Member Showing Painting Material To A Customer In Hardware Retail Store.

Nail it every time: Equip for seamless omnichannel retail

Priority's advanced headless commerce engine is designed to ensure a seamless, consistent customer journey across all touchpoints. Whether the customers interact via mobile apps, self-service kiosks, online storefronts, or POS systems in your brick-and-mortar locations, they will be offered real-time pricing, uniform promotions, loyalty rewards, and redemption options, no matter the shopping channel.

Staff And Customer Using A Modern Point Of Sale System In A Hardware Store, With Shelves Of Garden Tools In The Background.

Sharpen hardware retail management with actionable analytics

Priority offers a powerful solution for creating smart, customized reports that incorporate data from diverse modules and areas within the building material, garden equipment, and hardware store's ERP system to meet unique business needs of the DIY and garden stores retail industry, and facilitate informed, data-driven decision-making. Priority supports multi-company reports configuration, and allows users to apply sophisticated report settings (grouping, sorting and organizing data, aggregative calculations on columns, and incorporating expression columns) and seamlessly share insights within the organization to empower informed decision making crucial for your niche market.

Screenshot Of Priority Software'S Analytics Interface, Highlighting Features For Hardware Retail Management And Decision-Making.
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See what Priority can do for you!

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Case studies

Retail Management
Gbg

”Moving forward, Global Brands Gallery is confident in its ability to expand its retail operations with the robust infrastructure provided by Priority. Priority's retail management system helps us manage our business processes efficiently and effectively, and I highly recommend Priority to any business looking for a comprehensive solution to manage their retail operations”

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Retail Management
Columbia

“Priority has been our trusted partner for the past 13 years, enabling our company's growth. Their end-to-end solution streamlines core logistical and financial processes, seamlessly connects our chain stores and eCommerce portal to a centralized retail management system, and significantly enhances customer satisfaction.”

Aviad Tsabary , Saar Ltd. CEO

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Related Resources

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Priority's all-in-one, retail management system

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Priority retail management system brochure

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10 Features of a gift card management system for small-medium retail businesses

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