Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Jun. 02, 2024
ERP

ERP for finance:  A powerful tool for financial transformation

Summarize with AI:

What is finance ERP

Enterprise resource planning (ERP) software is a business tool that helps organizations streamline, manage, and automate different business processes. It helps businesses reduce manual work, eliminate human errors, and ensure access to advanced reports and business insights, allowing businesses to make the right decisions at the right time. ERP consists of modules for managing various business functions, like finance, procurement, production, inventory, and much more.

The finance module of an ERP system helps businesses handle the organization's accounting and financial functions. The financial module is essential for keeping track of all financial activities in an organization. It helps manage the general ledger, handle various financial transactions, and generate reports. The module provides real-time transparency into the organization's financial health by unifying all financial data on a centralized database.

Who needs finance ERP & why

You're probably wrong to assume you don't need an ERP. Every successful business needs a finance ERP, regardless of size, from small organizations to large multinational corporations. An ERP system helps eliminate spreadsheets and the prevalent issue of siloed data, which can lead to issues like the inability to access real-time and updated information, poor collaboration between teams, inconsistent messaging, and inaccurate reports.

Additionally, Finance ERP software helps businesses comply with tax regulations based on their jurisdiction. With real-time financial monitoring and reporting, companies can easily submit compliance reports and make accurate forecasts, which helps make informed business decisions. If your organization still relies on manual financial management, it is time to switch to a finance ERP.

ERP finance module features

General ledger & revenue recognition

The general ledger is a core record-keeping mechanism containing all debit and credit transaction-related data. It helps generate income statements, balance sheets, and other essential financial documents. An ERP finance module updates the general ledger in real-time, eliminating manual entries and errors.

Further, the finance ERP helps organize and simplify the revenue recognition process. The finance ERP automatically acknowledges revenue as it is earned. In the case of eCommerce businesses, this could be when a product is delivered to the customer as opposed to when the payment is received. In the US, for example, this helps comply with the Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS).

Accounts payable & receivable

Accounts payable (AP) refers to the money owed to vendors, suppliers, and other stakeholders, while Accounts receivable refers to the payment received from customers.

Accounts payable are short-term debts and liabilities that play a role in sustaining day-to-day business operations. They do not cover payroll, debt, or mortgage.

ERP system enables the automatic recognition of all accounts payable to ensure timely payment to suppliers and vendors and prevent any delays in production or procurement.

Furthermore, a Finance ERP module supports accurate accounts receivable management by enabling businesses to manage their invoices by tracking payments received and automatically recording them in the general ledger, eliminating potential double entries and ensuring accurate financial data.

Financial reporting

ERP Financial reporting enables businesses to track their growth and success, provides a comprehensive view of the financial standing of a business, helps identify areas of improvement and potential risk, and maintains credibility with stakeholders.

The financial reporting process involves verifying a business's financial health, which is crucial for both creditors and investors.

Financial reporting is legally required for businesses to remain compliant and avoid penalties. To simplify this process, a Financial ERP system utilizes a centralized platform to gather all necessary data and prepare accurate and insightful reports. It draws data from your general ledger to ensure the reports are error-free and support informed business decisions.

Budgeting and forecasting

Budgeting allows businesses to allocate resources based on expected revenues within a given timeframe, while financial forecasting estimates the expected revenue or income for a specific period. These tools help establish financial policies and plans to drive your business in the right direction.

An ERP system automates the process of creating both budget and forecasting plans. As budgeting doesn't always go according to plan, the finance module of an ERP helps modify forecasting and align it with actual spending to reduce debts and enhance revenue in the short and long term.

Asset management

Asset management is a process that allows businesses to assign a value to all owned assets. It involves developing, operating, upgrading, and disposing of tangible and intangible assets.

A Finance ERP lists all tangible and intangible assets and ensures they are maintained and disposed of cost-effectively. For instance, when tangible assets such as manufacturing components need upgrading, the Finance ERP prioritizes and allocates resources accordingly.

This helps reduce faulty asset management, which leads to poor revenue and ROI. Most importantly, a Finance ERP streamlines active and passive asset management, leaving no room for ambiguity or confusion.

Tax management

Managing different types of taxes, such as Value-Added Tax (VAT), Goods and Services Tax (GST), and sales tax, can be a difficult and time-consuming task, and mistakes made by finance teams in the process could result in significant tax penalties.

A Finance ERP system automates the calculations of different types of taxes and creates invoices and reports that adhere to the tax laws of various countries. This allows for seamless international trade while ensuring compliance with tax regulations.

Financial modules should include advanced tools beyond just basic accounting.

Financial modules should include advanced tools beyond just basic accounting.

ERP finance module benefits

Automation: streamline processes, reduce errors

At its core, an ERP helps streamline, automate, and reduce errors in different business processes. When it comes to financial management, an ERP proves indispensable. A financial ERP system ensures that all financial data is synchronized in real-time, minimizing errors such as duplicate entries or outdated transaction data. This results in accurate financial reports and balance sheets without extensive manual effort. With the assistance of financial ERP, businesses can focus on more critical matters rather than stressing about numbers.

Complete financial transparency

Financial transparency is essential to establishing credibility with different stakeholders and complying with government and industry regulations. A finance ERP helps maintain transparency by recording every event and transaction on a centralized platform. This allows your staff to generate financial reports and access updated information when necessary.

Data accuracy

Inaccurate financial data can result in expensive lawsuits and claims, harming the reputation and credibility of the organization. With a finance ERP, you can ensure data accuracy and reliability as it updates data in real time and ensures compatibility across different platforms. Whether you integrate your ERP with a third-party tool or not, your financial data will be synchronized seamlessly, enabling you to derive richer and more accurate insights.

Compliance: reporting & regulatory standards

An ERP system seamlessly ensures compliance with all relevant regulatory standards, avoiding hefty fines and professional fees. Access to accurate reports facilitates decision-making while allowing companies to further their business agenda.

Cross-department collaboration

Financial information is a crucial aspect for almost every department in a business. Each team, from sales and marketing to stock management, must allocate budgets, purchase necessary materials, and ensure enough funds for day-to-day business operations. Since these functions are often interrelated, the finance ERP is an intermediary between different teams and facilitates collaboration.

Choosing the right ERP for finance

Selecting the appropriate ERP system for financial management can be a daunting task, especially if you are not well-versed in the requirements of your organization. Engaging your vendor in a consultation is essential to determine whether an ERP system's finance module is aligned with all your objectives.

Needs assessment

  • To begin with, make a list of all your business requirements.
  • Conduct an audit of your business processes and identify who needs to use the finance module.
  • Speak to the concerned staff and identify their pain points.
  • Make a list of your organization's needs based on feedback from different stakeholders.

Integration

  • Your finance module must be compatible with various software products you already use.
  • Ensure that the API of the Finance ERP is amenable to third-party integrations.
  • Confirm if integrations can be done automatically or if they require vendor support.
  • Evaluate the ERP finance module's pros and cons, especially its data compatibility.

Scalability & customization

  • Every business needs to scale up or down, depending on circumstances. The finance ERP module should be able to do so just the same.
  • The finance ERP should handle increasing volumes of data, especially in larger organizations.
  • The tool should be convenient to customize without requiring intense effort or budget allocation.
  • The finance ERP should also retain its efficacy and performance after customization.

Vendor evaluation

  • Choosing the right vendor can make or break your ERP deployment.
  • Ensure that you have access to adequate after-sales support.
  • Explore the different kinds of training resources that the vendor offers.
  • Ask the vendor if they offer on-site support and training if necessary.

Financial modules should include advanced tools beyond just basic accounting.Choose a tool that is easily customizable

Consider choosing a finance Enterprise Resource Planning (ERP) system that is adaptable and can be tailored to your unique business practices and workflows. This means that you can make adjustments to suit your preferences and needs. By doing so, you won't have to alter your existing business processes to fit the ERP's system structure.

Contact us today to learn more about how Priority ERP's finance module lends itself to customization and personalization.

See how Priority works for you