Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Mar. 24, 2026
ERP

How Octal Corporation unified global operations and enhanced traceability with Priority ERP

Industry:

Manufacturing

Country:

USA

Website:

Octal

Partner:

CreativITy

Key Results at a Glance

100%

departmental integration

100%

project traceability and configuration

100%

multi-currency and multilingual support

About Octal Corporation

Founded in 1990 and based in Teaneck, NJ, Octal Corporation specializes in the engineering and production of upgrade kits and parts for various tracked and wheeled military vehicles. With a highly experienced CNC facility, Octal is fully equipped for precision milling, turning, welding, grinding, and assembly. The company serves numerous governments and end users globally, offering high-quality solutions with a fast turnaround at competitive prices. As an approved supplier to the US and other governments, Octal is committed to maintaining strict quality standards and delivering exceptional products.

Octal 500X500Px E1779268030131
The Challenge

The challenge

Octal's legacy approach relied on separate systems for inventory, manufacturing, and finance, none of which spoke to each other. This created critical gaps:

  • No unified project planning or MRP tied to contract configuration
  • Manual, error-prone logs for traceability under strict military quality standards
  • Disjointed support for multiple currencies and languages across sister companies, vendors, and customers
  • Lack of real-time analytics, forcing delayed, spreadsheet-based decision-making

“As a military contractor certified to various quality standards, we need to maintain all forms of traceability and configuration controls,” explains Yuval Makover, CEO. “Once Priority came in, they provided a full solution for these problems.”

“Before Priority, our teams spent hours reconciling data and chasing emails,” adds Danielle Bruck, COO. “We needed a system that could tie every department together and eliminate those manual handoffs.”

The Solution

The solution

Octal partnered with Priority ERP to build a tailor-made, end-to-end solution:

1. Unified data model

  • Consolidated projects, MRP, manufacturing, inventory, and finance into one platform
  • Replaced two legacy tools with a single source of truth

“Priority system has separated themselves from other ERP systems by being able to really tailor their software to fit our needs,” says Danielle Bruck, COO.

2. Custom project planning & reporting

  • Engineers from Priority worked hand-in-hand with Octal to develop project-planning workflows and reports specific to military contracts
  • Full configuration control built into BOMs and routing data

“They understand it's not one-size-fits-all,” notes Danielle Bruck, COO.

3. Global Operations Support

  • Multi-currency and multilingual capabilities enabled with no extra modules
  • Real-time analytics dashboards for instant visibility into project status, resource utilization, and financial performance

“Doing business worldwide is a breeze in Priority, from choosing your currencies and documents to setting each employee's preferred language at the click of a button,” says Danielle Bruck, COO.

4. Continuous improvement & usability

  • User-friendly, customizable UI minimized training time and boosted adoption—100% of targeted users were live within days
  • Ongoing upgrades and development ensure Octal's ERP evolves with new business needs
The Result

The result

With Priority ERP, Octal replaced disconnected systems with one robust platform. They now enforce 100% traceability on every part and configuration change, manage global projects in multiple currencies and languages, and gain real-time insights that fuel proactive decision-making.

Comparison table: Before vs. after Priority ERP

Capability
Before Priority
After Priority

Departmental systems

Before Priority
After Priority

Multiple disjointed solutions

Single integrated ERP platform

Traceability & configuration

Before Priority
After Priority

Manual logs, spreadsheet errors

Full BOM/routing control built in

Global transactions

Before Priority
After Priority

Manual forex, isolated languages

Click-of-a-button multi-currency & multilingual support

Click-of-a-button multi-currency & multilingual support

Before Priority
After Priority

Batched, delayed spreadsheets

Live dashboards and drill-downs

Project planning & reporting

Before Priority
After Priority

Stand-alone tools, generic reports

Tailored workflows & contract-specific reports

“Priority helped us meet our goals at every department and process in the business, and we feel much more efficient,”

Danielle Bruck, COO at Octal

By delivering a fully unified, traceable, and globally capable ERP solution, Priority has become a strategic enabler for Octal, supporting its commitment to quality, accelerating growth, and ensuring readiness for the most demanding military and government contracts.

“Priority software gave us much better analytics, better decision-making, and the ability to capture real-time opportunities.”

Yuval Makover, CEO, Octal Corporation.

See how Priority works for you