Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Mar. 05, 2025
ERP

Guide to ERP implementation in the manufacturing industry

Summarize with AI:

While ERP systems are an integral part of managing modern manufacturing operations, ERP implementation in general, and for manufacturing organizations in particular, is usually an intricate, multi-phased process that requires extensive strategic planning, precise execution, and continuous, ongoing monitoring to ensure success, properly streamline production workflows, optimize resource management, enhance supply chain visibility, and enable real-time decision-making.

Successful ERP deployment ensures improved efficiency, reduced operational costs, and enhanced compliance with industry regulations.

What does manufacturing ERP implementation consist of?

Implementing a Manufacturing ERP system means creating a centralized system that brings together essential business functions like production planning, inventory management, procurement, quality control, supply chain operations, and financial management.

The implementation process includes system selection, customization, data preparation, employee training, and alignment with existing software and hardware infrastructure. The ERP implementation process can be narrowed down to five main aspects:

  • Requirement analysis and assessment of the organizational processes are needed to determine the necessary functionalities and modules.
  • System configuration and tailoring of the ERP system to meet the identified requirements.
  • Data standardization and migration into the new ERP system.
  • User training and educating the staff on effectively utilizing the ERP system.
  • Testing and validation to ensure the system operates as intended before full-scale deployment.

When done well, an ERP rollout enables smooth data sharing across different departments, helps you stay compliant with regulations, and boosts production efficiency by leveraging automation and insights from data analytics.

Implementing an ERP system for manufacturing processes entails a combined effort between the ERP vendor and the manufacturing company, focusing on configuring the ERP software to align with the company's specific operational requirements.

How long does it take to implement ERP in manufacturing?

On average, ERP implementation can take anywhere from 6 months to 2 years.

The duration of ERP implementation in manufacturing depends on factors like company size, system complexity, customization needs, and the quality of pre-existing data.

Smaller companies that focus on adopting standard, off the shelf cloud solutions typically enjoy shorter implementation timelines, while larger organizations that need more extensive customization often face prolonged rollout periods.

Choosing the right manufacturing ERP solution

Selecting an appropriate ERP system is crucial for successful implementation. Considerations include:

Custom vs platform-based ERP comparison

Custom ERP solutions are designed to be able to facilitate unique manufacturing requirements, like unusual production workflows, compliance mandates, and proprietary business logic.

The downside is – they usually require extensive development, a dedicated IT team and maintenance, leading to higher operational investment, both upfront and long-term.

Platform-based ERP solutions, however, offer standardized modules with configurable settings, which can significantly reduce implementation time while ensuring vendor-supported updates, security patches, and technical support.

While platform-based ERP systems provide flexibility through modular architecture and API integrations, they might require additional customization to address niche manufacturing processes.

Stakeholders should assess factors like regulatory compliance, integration capabilities (with 3rd party systems and legacy systems), scalability for future expansion, and the ability to support advanced technologies (like IoT, AI-driven analytics, and process automation). A good decision mandates balancing customization needs with cost efficiency, risk, and system maintenance requirements to ensure optimal performance.

Cloud vs on-premise solutions

Cloud-based ERP solutions operate on a remote infrastructure, offering remote access, automatic updates, and lower upfront costs (by leveraging vendor-managed infrastructure), enhancing scalability, facilitate real-time data exchange across geographically distributed manufacturing sites, and reduce IT maintenance burdens.

However, cloud ERP requires robust internet connectivity, adherence to vendor-specific security protocols, and compliance with data sovereignty regulations.

On-premise ERP deployments provide direct control over data storage, security configurations, and system performance but require significant capital investment in hardware, dedicated IT personnel for system administration, and periodic software upgrades.

Manufacturers must evaluate integration capabilities with existing MES, PLM, and WMS systems, assess latency concerns for real-time shop floor data processing, and ensure compliance with industry-specific security frameworks (such as NIST and ISO 27001).

A strategic decision involves aligning ERP deployment with operational workflows, IT governance policies, and long-term digital transformation objectives to optimize performance, security, and cost efficiency.

Essential features and modules

ERP systems in manufacturing integrate core functions such as production planning, inventory management, procurement, supply chain coordination, and financial reporting, requiring feature sets that support real-time data processing, automation, and interoperability with existing IT infrastructure.

Manufacturers must assess the ERP system's features and modules to ensure alignment with production workflows, coordination between core business functions, and operational efficiency goals.

Key modules include:

  • Production planning and scheduling – optimizes resource allocation and minimizes bottlenecks through demand forecasting and capacity planning.
  • Inventory management – enables real-time tracking of raw materials, WIP, and finished goods to reduce stock discrepancies and support JIT manufacturing.
  • Procurement and supplier management – streamlines vendor communication, purchase order processing, and contract compliance
  • Shop floor control – provides real-time visibility into machine performance, labor tracking, and production efficiency and integrating with IoT-enabled devices for automated data collection.
  • Quality management – ensures adherence to industry standards through automated inspection workflows, traceability tracking, and corrective action protocols.
  • Supply chain management – for demand-driven replenishment, logistics optimization, and end-to-end visibility across multi-tier supplier networks.
  • Financial management – consolidates cost accounting, budget control, and profit margin analysis, integrating with manufacturing cost models for accurate financial forecasting.
  • Compliance and reporting – ensures regulatory adherence through automated audit trails, document control, and industry-specific certification tracking.

A comprehensive ERP evaluation requires manufacturers to assess modular scalability, API-driven extensibility, and AI-enhanced analytics to support adaptive manufacturing strategies, predictive maintenance, and real-time operational intelligence.

Integration capabilities

The integration capabilities of an ERP system indicate its ability to support seamless data exchange between enterprise systems and eliminate operational silos.

An ERP system should ideally integrate with systems like MES (to enable real-time production tracking, shop floor automation, and machine performance monitoring), PLM (to ensure synchronized engineering changes, version control, and BOM accuracy), and WMS (to enable real-time stock updates, barcode scanning, and automated replenishment workflows), along with CRM systems and Financial and accounting software.

Manufacturers must evaluate integration scalability, data synchronization latency, and system compatibility to ensure ERP implementation supports long-term digital transformation objectives and evolving operational demands.

Scalability considerations

ERP scalability is one of the most important considerations for manufacturers looking for an ERP solution, as the manufacturing sector is very dynamic and often varies, even within organizational units, due to market fluctuations.

Manufacturers need to ensure that the system will be able to acclimate increasing production volumes, evolving business requirements, data volumes, and user counts without compromising performance, disrupting existing workflows, or requiring system overhauls.

A scalable ERP must support higher transactional loads, additional work centers, new product lines, and multi-site operations while maintaining system performance and data integrity. As manufacturers grow, ERP systems must handle larger bills of materials, complex routings, and increased production scheduling demands without compromising processing speed.

Vertical scalability ensures the ERP can manage higher data throughput and transaction volumes within a single instance, while horizontal scalability enables multi-facility coordination, supplier collaboration, and distributed manufacturing control.

A scalable ERP must support configurable workflows, modular expansions, and seamless integration with emerging technologies such as IoT-enabled shop floor monitoring, AI-driven demand forecasting, and advanced production analytics.

Cost factors and ROI analysis

Before choosing a system, manufacturers need to carefully look at the costs involved and evaluate the total cost of ownership against the expected return on investment to ensure that the ERP will be financially sustainable and provide measurable long-term benefits.

ERP costs don't stop at software licenses—they include implementation, customization, data migration, training, and ongoing maintenance.

While cloud-based ERP systems may have lower upfront costs with subscription pricing, they might require continuous, renewable payments, and on-premise solutions involve a larger initial investment but offer full system ownership.

Total cost of ownership should account for integration with existing systems, scalability, vendor support, and potential downtime during deployment.

Taking all this information into account, manufacturers should conduct an ROI analysis to help them understand how the ERP will improve production efficiency, reduce waste, optimize inventory, streamline financial processes and drive profitability without exceeding budget constraints.

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Important steps of ERP implementations in manufacturing

Involves building a dedicated implementation team and following a structured seven-step methodology, from initial planning to post-deployment support to ensure system stability, data accuracy, and seamless integration with existing operations while minimizing disruptions and ensuring long-term operational benefits.

Building your implementation team

A dedicated implementation team should include key stakeholders from IT, operations, finance, supply chain, and production departments to ensure comprehensive system alignment.

Typical roles in an ERP implementation team include: a project manager that oversees the implementation process, ensures adherence to timelines, and manages communication between stakeholders.

An IT Specialist that Handles system integration, data migration, security, and infrastructure requirements.

A Business Analyst to map workflows and identify process inefficiencies.

Department representatives that – Represent end-user concerns and an External Consultants or ERP Vendors to Provide technical expertise, best practices, and system-specific knowledge to facilitate implementation.

7 Step ERP Implementation process

By following this structured 7 Step framework, manufacturers can mitigate some of the risks associated with an ERP system deployment and shorten the path toward an integrated, data-driven production setting.

Step 1: Project initiation and planning

Assess system requirements, evaluate vendors, and establish a structured (and realistic) timeline. Identify gaps in processes, set measurable KPIs. Identify potential challenges such as system integration complexities, data migration risks, and user adoption barriers. Resource allocation, budgeting, and compliance considerations—should also be addressed at this stage.

Step 2: Business process analysis

Identify workflows inefficiencies, redundancies, and process gaps. Document current state operations, map end-to-end processes, and determine how ERP functionalities can improve productivity, visibility, and control. Gap analysis helps define necessary system modifications and customizations, ensuring ERP alignment with shop floor automation, supply chain coordination, inventory control, and regulatory compliance.

Step 3: System configuration and customization

ERP modules are configured based on manufacturing-specific requirements, including production planning, bill of materials management, inventory tracking, procurement workflows, and quality assurance. Custom scripts, role-based access controls, and automation rules might be required to support unique business logic. (Configuration settings are tested in a sandbox environment to validate system functionality before deployment.)

Step 4: Data migration strategy

All data, including inventory records, supplier details, production schedules, and financial transactions, must be extracted, cleaned, transformed, and loaded into the new ERP system.
Define a migration timeline to minimize operational disruptions and perform trial migrations to identify potential issues before full deployment.

Step 5: Testing procedures

Test ERP units to ensures individual modules function correctly, integration testing verifies interoperability between systems, and user acceptance testing evaluates end-user interactions to confirm operational readiness. Document test cases, address identified issues, and conduct stress testing to assess system scalability.

Step 6: Go-live preparation

Finalize system configurations ( security protocols, database integrity), and train employees. Conduct hands-on workshops, provide role-based training sessions, and develop standardized operating procedures for ERP usage.

Step 7: Post-implementation support

Continuously monitor, collect user feedback, and analyze performance. according to the previously set KPIs ( Order fulfillment rates, Inventory turnover, Production cycle time, etc.)

System integration considerations

ERP systems must integrate seamlessly with existing IT infrastructure, including CRM software, PLM tools, MES platforms, and third-party logistics solutions. Manufacturers should evaluate integration frameworks, API capabilities, and middleware solutions to ensure data consistency across applications.

Data management and migration

Effective data management involves maintaining data accuracy, consistency, and security throughout the ERP lifecycle. Manufacturers must implement data governance policies, enforce validation rules, and establish backup and recovery mechanisms.

Training and adoption

Comprehensive user training programs improve system adoption rates and minimize operational disruptions. Role-specific training, hands-on workshops, and interactive ERP simulations help employees familiarize themselves with new workflows and functionalities.

Common Implementation challenges

ERP implementation presents many challenges, like resistance to change, inadequate training, data migration errors, system integration complexities, and budget overruns. Addressing these challenges requires proactive risk management, effective change leadership, and collaboration with experienced ERP consultants.

How Priority Software can help

Priority offers a comprehensive ERP solution tailored to the manufacturing industry, integrating production planning, inventory management, supply chain visibility, and financial tracking. With a flexible deployment model, robust API integrations, and user-friendly interfaces, Priority ERP streamlines operations and enhances efficiency.

By implementing Priority ERP, manufacturers gain real-time data insights, improve production workflows, and reduce operational costs while ensuring compliance with industry regulations.

Priority's implementation team also ensures a hassle-free ERP transition. From initial requirement analysis to data migration and post-launch support, their experts guide you through every step, making sure the system aligns perfectly with your production processes and long-term business goals.

See how Priority works for you