Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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Company ESG

Paving the way for a better future through innovation

Making sustainability a Priority

Paving the way for a better future through innovation

Business management solutions designed for efficiency

Environment SustainabilityGovernance

Optimize resources

  • Digital platform: Reduce paper consumption through our fully digital platform.
  • Recycling management: Track and manage recycling efforts to ensure waste is handled responsibly.
  • Equipment rental: Leverage rental options to promote sustainable consumption.
  • Priority Analytics: Use advanced data analytics and reporting tools to make data-driven decisions that optimize resources and reduce waste.
  • Lean Manufacturing: Minimize waste and overproduction with our lean manufacturing principles integrated into our ERP platform.
environment 1

Boost efficiency

  • Integrated system: Enhance data management and audit trails through our fully digital platform.
  • Advanced delivery planning (ADP): Tools to optimize delivery routes and minimize environmental impact through efficient planning and inventory control.
  • Warehouse management (WMS): Optimize your inventory to avoid over and under stocking and maximize warehouse space with optimized pick, put, and replenishment strategies that minimize distance traveled.
  • Advanced planning tools: Use advanced planning tools, including predictive AI planning to streamline logistics.
sustainability 2

Ensure quality and compliance

  • Data and process control: Ensure data integrity through intelligent workflows, process controls, segregation of duties, and audit trails.
  • Security and privacy: : Priority offers multi-layered security measures and full compliance with data protection regulations.
  • Data accessibility control: Priority provides fine-grained control of data access, maintaining data integrity and security.
  • Business rule governance: Our platform enables the governance of business rules to ensure consistent and reliable analysis.
  • Compliance:We provide compliance with regulations such as SOX, FDA, and GDPR.
sustainability 3 1

Our commitment to the UN Sustainable Development Goals

Priority's business solutions and corporate practices support several key UN Sustainable Development Goals:

  • SDG 3: Good Health and Well-being – By providing compliant solutions for healthcare and pharmaceutical industries that improve health service delivery and outcomes
  • SDG 4: Quality Education – Through our dedicated school management solutions that enhance educational institutions' effectiveness and accessibility
  • SDG 8: Decent Work and Economic Growth – Through our digital platform that promotes economic productivity via technological innovation
  • SDG 9: Industry, Innovation and Infrastructure – By providing sustainable business solutions that modernize infrastructure and processes
  • SDG 12: Responsible Consumption and Production – With tools that manage resources efficiently and minimize waste
  • SDG 13: Climate Action – Through logistics optimization that reduces carbon footprints
  • SDG 17: Partnerships for the Goals – By creating technology that enables better data sharing and collaborative decision-making

Sustainability success stories

See how companies like Rochester Midland Corporation (RMC), Smart Energy, Light & Green, and the Education, Culture, and Neighborhood Renewal Company have used Priority to enhance their sustainability initiatives.

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 “Priority has proven to be a true, cost-effective solution…We've increased our overall efficiency by 20%.”

Pauline Roberts, Business Director, RMC

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main image light green

“Priority promised us smooth data migration that would be quick, easy and secure – and it certainly was.”

Haim Attias, Light & Green CEO

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main image smart energy

“Priority changed the way we do business, across the board. We learned that it's all about the data.”

Noam Yahav, Smart Energy Founder & CEO

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education culture 600 e1773817107359

“Right after going live in 2022, the company management and the communal centers realized that a comprehensive ERP system was necessary to optimize daily operations. Priority provides a real-time, unified view of all the data.”

Amichai Richter, VP of Operations at the The Tel Aviv Education, The Education, Culture and Neighborhood Renewal Company

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Sustainability at Priority: Leading by example

Paperless workplace

Data-driven decision making

Ethical data handling

Efficient resource management

Employee engagement

Process Control

Diversity & Equity

We strive to minimize paper use in our offices and promote digital communication.

We use our own platform to optimize our processes and reduce our environmental footprint.

We ensure data security, privacy, and compliance with all relevant regulations, including Israeli Data Protection Requirements, Availability Zone Redundancy, Identity Management, and Multi-level Security.

We are committed to minimizing waste, saving energy and optimizing resource utilization in our own operations.

We encourage our employees to participate in sustainability initiatives, promoting a culture of responsibility and innovation.

We ensure process control, segregation of duties, and maintain audit trails to ensure transparency and compliance.

Priority is an equal opportunity employer and does not discriminate in employment.

FAQs

How does Priority Software contribute to the UN Sustainable Development Goals?

Priority aligns its business and ESG strategies with several UN SDGs, including Good Health and Well-being (SDG 3), Quality Education (SDG 4), Decent Work and Economic Growth (SDG 8), Industry, Innovation and Infrastructure (SDG 9), Responsible Consumption and Production (SDG 12), Climate Action (SDG 13), and Partnerships for the Goals (SDG 17). Our solutions enable organizations to optimize resource usage, improve efficiency, and ensure regulatory compliance while reducing environmental impact.

What sustainability features are built into Priority's business management solutions?

Our solutions include paperless digital workflows, recycling management tools, equipment rental options to promote sustainable consumption, advanced analytics for resource optimization, lean manufacturing principles to minimize waste, route optimization for reduced emissions, and warehouse management systems that optimize inventory and space utilization. These features collectively help businesses reduce their environmental footprint while improving operational efficiency.

What initiatives has Priority implemented internally to demonstrate its commitment to sustainability?

Priority leads by example through implementing a paperless workplace, using our own platform for data-driven decision making to reduce our environmental impact, practicing efficient resource management, and fostering employee engagement in sustainability initiatives. We're committed to diversity and equity in our employment practices and maintain rigorous process controls to ensure transparency and ethical business operations.

Can Priority's solutions help my organization meet its own ESG goals and reporting requirements?

Yes, Priority's business management solutions are specifically designed to help organizations track, measure, and improve their ESG performance. Our analytics tools provide the data needed for sustainability reporting, while our process optimization features help reduce resource consumption and waste. Many of our customers, like Rochester Midland Corporation, have successfully used our platform to enhance their sustainability initiatives while improving operational efficiency. Our solutions can be tailored to meet industry-specific compliance requirements in sectors like healthcare, education, manufacturing, and more.

How does Priority ensure data security and ethical handling as part of its ESG commitments?

Priority maintains multi-layered security measures including compliance with Israeli Data Protection Requirements, Availability Zone Redundancy, robust Identity Management systems, and Multi-level Security protocols. Our platform enforces segregation of duties, maintains detailed audit trails, and provides fine-grained control of data access. We comply with global regulations including SOX, FDA requirements, and GDPR to ensure data integrity and privacy.

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