Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Dec. 18, 2025
ERP

Choosing manufacturing ERP

Manufacturing Business ERP Systems

Summarize with AI:

As production environments become more complex, data-driven, and globally distributed, the role of ERP as a transactional processing software is long gone, shifting to coordination across systems, functions, and sites.

The question isn't whether to implement ERP but how to choose one that aligns with your manufacturing model, supports emerging technologies, and scales with the business.

Why modern manufacturers need advanced ERP systems in 2026

Manufacturing companies in 2026 operate within an Industry 4.0 environment defined by data-driven workflows, sensor-based automation, and system interoperability.

Manufacturers at higher levels of digital maturity require ERP platforms that integrate with MES, SCADA, and IIoT infrastructures and support real-time data exchange, AI-assisted forecasting, and automated quality tracking.

For organizations aiming to rapidly adopt emerging technologies such as machine learning for predictive maintenance or digital twins for production simulation- traditional ERP systems lack the flexibility and processing logic to manage end-to-end production visibility.

According to recent studies, manufacturers with fully integrated ERP and shop floor systems reduce operational costs by an average of 39% and reduce the time needed to make business decisions by 36%.

Compliance complexity also drives ERP adoption, particularly in regulated industries where audit trails, traceability, and quality certification must be managed within system logic.

Manufacturers that will rely on spreadsheets and “loosely coupled” point solutions expose themselves to increased compliance risk, higher rework rates, and frequent supply chain disruptions.

Types of manufacturing and their unique ERP needs

Different types of manufacturing work in very different ways. Each model facilitates different methods of planning, costing, and running day to day.

Discrete manufacturing

This model involves the assembly of final products like cars, electronic goods, furniture, or machinery produced in units that can be individually tracked.

ERP systems in discrete production environments must support multi-level bills of materials, work orders, serial and lot tracking, and version control to accurately manage assembly structures, coordinate material availability across subassemblies, track individual components through production and shipment, and ensure that engineering revisions are applied consistently across open work orders without disrupting downstream operations.

Flexible make-to-stock/make-to-order workflows must be fully supported, and scheduling and production planning tools must account for routings, capacity constraints, and shop floor execution.

Process manufacturing

Process manufacturing factories produce items according to strict formulas and recipes (common in industries like pharmaceuticals and food and beverage).

ERP systems must support batch production, lot traceability, shelf-life tracking, and yield variance analysis. Unlike discrete BOMs, formulations may include variable input-output ratios and co/by-products. Compliance features such as MSDS documentation, quality control testing, and traceability are essential.

Unit of measure conversions, strict regulatory compliance (e.g., FDA, REACH), and expiration controls are core system requirements. Costing methods typically include weighted average or actual cost models to reflect material fluctuations.

Engineer-to-order (ETO) manufacturing

ETO manufacturers build custom products based on client specifications, often with a high degree of design and engineering input. Lead times are longer, and no production begins until design is approved. ERP systems supporting ETO must tightly integrate project management, engineering, procurement, and production.

Key requirements include project costing, advanced configuration management, document control (CAD/BOM integration), milestone billing, and labor/material time tracking.

The system must support real-time updates across engineering changes, cost estimates, and delivery schedules. Revenue recognition often follows project completion or milestone-based accounting, increasing financial complexity.

Mixed-mode manufacturing

Mixed-mode manufacturing combines all three -discrete, process, and ETO models (assembling standard components in high volume while fulfilling custom orders or using batch processes for certain lines).

ERP platforms that support mixed mode production must be highly flexible and capable of running parallel workflows with different planning, costing, and execution methods – multiple production modes, dynamic BOM/formula handling, hybrid scheduling, and complex inventory management.

Finance and operations require unified reporting that can consolidate across modes without compromising accuracy or process control.

What to consider when choosing manufacturing ERP

When evaluating ERP systems for manufacturing, begin with functional alignment. That means assessing whether the system supports real processes in your production environment, bill of materials, routing, MRP, shop floor control, traceability, subcontracting, etc. 

But functionality alone isn't sufficient. The system also needs to scale. Can it support multiple facilities, multiple business units, or global operations without significant architectural constraints? Can it handle multiple currencies, units of measure, languages, or local compliance rules in a consolidated environment?

A modern ERP system must also interoperate cleanly with manufacturing execution systems, PLM tools, quality systems, and advanced analytics platforms. You cannot afford data silos. The platform must expose an API layer, support event-driven architecture where applicable, and avoid reliance on custom integrations for standard use cases.

From a data and usability perspective, plant-level users need real-time visibility into production status, inventory levels, and order progress.

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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The ERP selection process for manufacturers

This selection process isn't linear or quick, but a cross-functional effort based on operational logic will ensure that you remain in control over the project's scope, cost, and risk factors.

1. Assemble your selection team

The first step is building the right team not just in terms of roles, but the decision-making authority. You'll need people who understand core manufacturing processes, production planners, plant managers, inventory control, procurement, as well as finance and IT.

Each brings a different perspective on how the system will be used, where the risks are, and what can't be compromised. And someone at the executive level has to be involved to align priorities and keep the process moving.

If the team is too narrow, you'll miss requirements. If it's too passive, you'll lose control of scope.

2. Document current manufacturing processes

You can't evaluate systems if you haven't mapped your own processes. This step is often skipped or done at too high a level.

Don't stop at process names, go deeper and ask the hard questions: How are production orders triggered? What happens when a job runs short? How are quality issues logged and resolved? What data is entered manually? Which steps depend on spreadsheets? Document flows, exceptions, workarounds, and systems involved at each stage.

3. Define your manufacturing requirements

After mapping the current state, define what the system needs to support in the future. Be specific – instead of “We need better inventory visibility, define that you need “real-time inventory updates at the location and lot level, visible to both production and procurement.”

Identify mandatory requirements vs. preferences and “nice to have” and break requirements down by business area: production planning, material management, quality, compliance, scheduling, and costing.

4. Create ERP RFP

This is where your requirements translate into a structured Project request that goes out to vendors. Be clear on what you expect: functional capabilities, technical architecture, integration touchpoints, implementation methodology, support structure, and future roadmap alignment.

Define response formats. Include use cases. Ask for real examples of how the system handles specific manufacturing scenarios. A vague RFP leads to vague proposals- and that means more risk for you downstream.

You can find our guide and template for creating ERP RFP's here

5. Evaluate vendors

Don't rely on high-level demos or marketing collateral. Use a scripted demo format and make vendors walk through real scenarios like creating a work order, managing rework, issuing material, and updating routings, and observe how the system behaves.

Ask about previous manufacturing deployments. Check references, especially in similar production environments. And don't evaluate in isolation score against your original requirements and bring your full team into the process.

6. Total cost of ownership analysis

Evaluate the TCO over the next 5 – 10 years. Include licenses or subscriptions, implementation services, integrations, infrastructure, training, support, and upgrade cycles. Look at internal resource costs as well how much time your team will spend supporting the rollout and maintaining the system post go-live.

Consider the cost of customizations, change orders, and long-term dependency on the vendor. A cheaper system that requires constant workarounds might cost more in the long run than a fit-for-purpose one.

How to evaluate ERP vendors

When you're evaluating ERP vendors, the key is to look past the sales presentation and understand how the system will perform under real manufacturing conditions: at scale, under pressure, and as your operation evolves.

Industry expertise and manufacturing fit

Start by assessing whether the vendor has proven experience with manufacturers like you: similar production volumes, process complexity (discrete, process, or hybrid), regulatory requirements, and multi-site or multi-entity operations. Industry familiarity directly impacts how well the system supports planning, quality, traceability, and cost control out of the box.

Implementation approach and change management

Examine how implementation is handled. Who leads the project, what methodology they use, and how they manage organizational change on the shop floor. A modern ERP implementation should support phased rollout, user adoption, and continuous improvement, not just a one-time go-live. Flexibility is essential when real-world processes don't align perfectly with predefined system templates.

Integration, interoperability, and real-time data flow

Integration is a critical factor. The ERP should connect cleanly with MES, WMS, PLM, IIoT platforms, and external supply-chain systems using standard APIs and event-driven data flows rather than heavy custom development. Real-time integration enables faster responses to disruptions, improved production coordination, and more accurate operational decisions.

AI, automation, and agentic capabilities

Look beyond basic reporting and dashboards. Evaluate how the ERP uses AI and machine learning in practice, including predictive insights, scenario planning, and emerging agentic AI capabilities. These systems can proactively recommend or trigger actions, such as adjusting production schedules or initiating maintenance workflows, while keeping human teams in control.

Financial planning & analysis capabilities

Look for ERP solutions that go beyond basic accounting and support real-time financial visibility, budgeting, and forecasting. Priority ERP includes built-in tools for variance analysis, multi-currency and multi-entity consolidation, and scenario planning, giving manufacturers the insight to manage costs, optimize profitability, and make faster, data-driven decisions.

Security, resilience, and operational continuity

As manufacturing environments become increasingly connected, security and resilience are non-negotiable. The ERP should support robust cybersecurity controls, role-based access, audit trails, backup and recovery, and high availability, protecting both production operations and business data.

Sustainability, compliance, and traceability

Sustainability and regulatory compliance are now core ERP requirements. Evaluate whether the system can track energy usage, material consumption, emissions, quality data, and regulatory compliance across products, batches, and sites, turning compliance into an integrated operational capability rather than a manual reporting exercise.

Long-term roadmap, extensibility, and value realization

Finally, consider how the ERP will evolve over time. Ask how upgrades are delivered, how often innovation is released, and whether the vendor's roadmap supports ongoing interoperability, low-code extensibility, and measurable business outcomes. The right ERP should function as a long-term platform that continuously delivers value, not a rigid system that limits growth.

 

How Priority Software can help

There's no perfect system, but there is a right fit- one that matches how your business runs and gives you room to evolve without locking you into workarounds or costly upgrades.

Priority Software provides a manufacturing ERP platform built to support real-world production environments. The system includes native functionality for BOM management, batch tracking, project-based costing, and quality assurance- without relying on third-party add-ons to cover core processes.
Priority ERP offers a robust API framework and deployment flexibility across cloud, on-premise, or hybrid models.

For manufacturers moving toward Industry 4.0 maturity or adapting to emerging technologies like AI-assisted planning, IoT data capture, or remote production oversight- Priority offers the infrastructure and functionality to support the shift.

Our team brings deep manufacturing experience to implementation, helping you scope, configure, and roll out a system that fits your business.

We work with you to define priorities, avoid unnecessary complexity, and get the foundation right so the ERP becomes an enabler, not a barrier.

See how Priority works for you