What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality.

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report.

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes.

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs.

Municipal & Government ERP Software

Streamline your civic duties

Priority cloud ERP helps municipalities and utilities improve efficiency and effectiveness in managing their operations, such as finance, human resources, procurement, asset management, and customer service. By providing a centralized platform, Priority ERP enables municipalities and utilities to automate and streamline processes, enhance communication and collaboration among departments, and gain greater visibility and control over their resources and performance. It also helps meet regulatory requirements, reduce errors and fraud, and provide better services to their citizens.

More efficiently provide the services citizens expect

Priority's ERP municipality management software provides both government bodies and utility providers, such as electrical, water, and household gas, a single intuitive platform to view and access their business data, from anywhere, at any time. This results in substantial savings in time, resources, and overall expenditure, enhancing the quality of service to the citizenry.

Consolidation for more effective management

Priority's Municipal ERP software consolidates data, including permits, licenses, inspections, comprehensive financial management, payroll, and more through a centralized system, while maintaining tight control over revenue and expenditures across multiple departments.

Bring efficiency to civic affairs

Streamlined financial management and accounting processes, allowing for better transparency and control of public funds.
Improved procurement processes and vendor management, ensuring compliance with government regulations.
Enhanced citizen services by integrating multiple communication channels and access to real-time information.
Better tracking of public works projects, including planning, scheduling, and execution.
Improved data security and compliance with regulatory requirements.
Accurate tracking of assets and equipment, including maintenance schedules and depreciation.

Municipalities ERP key features

Embedded AI with aiERP

Water consumption

Municipal property tax

Education management

Fine management and court cases

Customer relations (CRM)

Money collection and enforcement

Financial management

Reporting and analytics

Embedded AI with aiERP

Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.

Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.

Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.

Water consumption

Priority ERP covers the meter reading process, either via hand-held terminals or remote readings, and the customer charge for water or sewage.

Municipal property tax

The system supports the process of levying municipal taxes on property owners.

Education management

The entire process in which municipal authorities charge parents with education related payments is supported by the platform.

Fine management and court cases

Priority ERP manages the process of fines and court cases related to municipal bylaws offenses.

Customer relations (CRM)

Priority ERP supports a structured system for the management of customer applications for municipal services including the process of signpost permissions and fees.

Money collection and enforcement

Priority's support for these municipal activities includes all charges and payments relevant to the various entities in the municipal system (water consumption, property tax and education charges, etc.), the definition of the enforcement criteria and the transfer of existing debts in all active components in the system.

Financial management

Provides a comprehensive view of municipal finances, including budgets, tax revenues, expenditures, and accounting.

Reporting and analytics

Provides customizable reporting and data analytics, enabling informed decision-making and identification of areas for improvement.

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Case studies

ERP

“Priority's scalable expansion capability makes operating Sela accelerated growth an effortless experience and contributes to significant resource savings. Priority's advanced modules and the connectivity to external systems helped us expand to new areas of activity.”

Naama Brenner, CFO at Sela Binuy

ERP

“Right after going live in 2022, the company management and the communal centers realized that a comprehensive ERP system was necessary to optimize daily operations. Priority provides a real-time, unified view of all the data.”

Amichai Richter, VP of Operations at the The Tel Aviv Education, The Education, Culture and Neighborhood Renewal Company

FAQs

How is ERP used in Municipalities?

ERP systems are used in municipalities to streamline and automate various functions, such as financial management, budgeting, procurement, asset management, project management, human resources, payroll, and citizen services. The ERP system allows different departments to collaborate and share information seamlessly, reducing redundancies and improving the efficiency of operations. ERP can automate the process of issuing permits, licenses, and certificates, allowing citizens to apply online and track the status of their applications. The system can also facilitate communication between municipal employees and citizens, improving responsiveness to requests and inquiries. An ERP system can help municipalities provide better services to their citizens while reducing costs and improving transparency and accountability.

What are the advantages of using an ERP for Municipalities?

ERP systems can offer several advantages to municipalities, including improving financial management and budgeting, streamlining procurement and inventory management, enhancing citizen services through online portals and mobile apps, improving data management and analysis, and increasing operational efficiency and transparency. With an ERP, municipalities can optimize resource allocation, better manage personnel, and improve overall organizational performance. Additionally, ERP systems can help municipalities comply with regulatory requirements, reduce the risk of fraud and errors, and provide a centralized platform for managing and sharing information across departments and stakeholders.

What are the key modules for Municipalities?

An ERP system for municipalities includes modules for financial management, such as accounting and budgeting, as well as procurement and inventory management for managing supplies and equipment. It also has a module for managing human resources, payroll, and citizen relationship management for managing interactions with residents and businesses. In addition, modules for managing permits and licenses, planning and zoning, public works, and asset management can help municipalities efficiently manage their operations and resources.

How long does the implementation process typically take?

The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.

Can Priority ERP integrate with other software my business uses?

Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.

See how Priority works for you

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Frequently Asked Questions

Priority Software Overview & Recognitions